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Very interesting! I wonder if they had any reason to start this store in "rural Okayama" and not in one of the larger metros where they could attract more people.
> "Very few people know that I had to do that thing which no business owner should ever do – lay people off. And I've had to do it twice."

The difference in how other countries view laying people off, contrasted with the US labor market is worth highlighting.

I understand the arguments about how at-will employment brings flexibility and opportunity for both employers and employees but seeing a CEO feel actually responsible for his employees in a downsizing is refreshing.

Kinda sad that there was no inside photos, a picture of generic warehouse really doesn't tell much of the scale or variety...
Just updated the post with pictures. Thank you for bringing that up.