I have been running https://micro.company with multiple B2B micro SaaS products for the past 5 years. These products have thousands of customers and are run by a super small team.
We needed a tool to provide consistent & automated support. Thus I created an AI powered Help.center.
Create yourcompany.help.center and let me know your thoughts.
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[ 3.4 ms ] story [ 39.5 ms ] threadWe needed a tool to provide consistent & automated support. Thus I created an AI powered Help.center.
Create yourcompany.help.center and let me know your thoughts.
4 out of 7 are monetised currently, and all 4 are making a decent amount of profit
Profits are more than enough to support our small team mostly outside of US/EU.
Btw just to clarify, we are not building yet another website to chatbot product.
With Help.center we are trying to build a proper customer support tool like Intercom.
We face problems first hand running a company with thousands of customers and we are using those learnings to build Help.center.