Tell HN: The HBO Max to Max “transition” locked me out of the service completely

8 points by dimmke ↗ HN
I don't have a Twitter but I wanted to post this and get some more eyeballs on this.

I live in Mexico, where HBO Max was available and I purchased a year long subscription.

Then they made this switch, and now the HBO Max only opens to a splash screen telling me to download the Max app:

https://imgur.com/a/YsbAdPK

When I download the Max app, I get a screen telling me it's not available in my region yet:

https://imgur.com/a/vhlfqAh

This whole thing has been so stupid and botched, it makes me really mad. Now I have to contact Apple support and try to cancel my subscription since I cannot access it anymore.

1 comment

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If it's through Apple payments, you should have some page somewhere with all your subscriptions?