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Feels pushy and disrespectful of his time to me. If everyone emailed the CEO when they have some problem the CEOs wouldn:t be able to get anything done.

The email also makes you feel like an asshole if you don't drop whatever you're doing to help him because supposedly it's your fault his company is failing.

In the Twitter thread the sender says they exhausted all the support channels. And note they were a corporate customer of an expensive product, not some random guy.
The CEO didn’t seem to feel that way.

Would it have been more respectful of the CEO’s time to wait until your business falls because of an Nvidia driver issue and then write up a postmortem?

>Feels pushy

if you want to get anything done in the world you need to be a little bit pushy. If your company is at the risk of failing because of some critical bug sending someone an email isn't a big deal. Worst case he ignores it, it's not like you called the guy out of bed at 3 in the morning.

The biggest mistake people make is simply not asking for help as directly as possible. Especially if they're too intimidated by someone's status.

Selling a nonfunctional product is disrespectful of the customer's name.

Feedback is a gift.

What do you think the CEO's job is? Only to tell people what to do?
This is Hacker News, I'm pretty sure there's no need to rename him from Jensen to 'NVIDIA CEO'. There's only one Carmack, one Linus, one DJB, one Elon and one Jensen.
I've no idea who DJB or Jensen are.
DJB might be more of an privacy/infosec/Unix thing, so if you're a different type of programmer then fair enough.

He is famous in crypto (as in cryptography) circles for:

- Ed25519 for fast + safe asymmetric crypto

- chacha/poly for fast symmetric crypto

He is also famous in Unix circles for:

- qmail

- djbdns

- his init system daemontools

and a bunch of other bits.

He also fought the US government for your right to use encryption when encryption was considered a munition.

More at https://en.wikipedia.org/wiki/Daniel_J._Bernstein or https://cr.yp.to

Jensen is NVIDIA. Left MSI, took on the #1 competitor in the space (3DFX) and dominated them, responsible for things like CUDA and DLSS, now supplies the hardware for most of high end gaming and ML, has a two year advantage over AMD, appeared in his kitchen for an announcement once then a few months later told everyone that the entire scene was done with high quality physics based rendering and nobody knew.

I thought these types of explanations were unnecessary on Hacker News...
I got scolded on HN today for calling readers of HN "hackers." Too much
Doesn't mean absolutely everyone knows who absolutely everyone is.
TBH I do think people in tech for more than a few years shouldn't need an explanation for who Jensen is.
Except it's not the name that makes him important, but the fact that he's at the helm of a big company like nVidia.
Uh, what? I know everyone else on that list, but if your preceding sentence hadn't said "NVIDIA CEO" I would know zero about a "Jensen".
Linus tech tips?
Had no idea who Jensen was.
Wasn't Sarif CEO though? Pretty certain Adam was Chief of Security.
>This is Hacker News

You would expect that. Except HN isn't very good with Hardware. It might have work with Linus or Carmack. Not so much with Jensen.

"Founder to founder"

"Me, founder of a microscopic SaaS image company trying to capitalize on the hype of AI"

"You, founder of $960b company with 27,000 employees and generations of market leading advanced technology"

Clearly they both speak a special language that only "founders" can understand!

/s

I "found" my lunch yesterday, does that make me a founder?

Nvidia wasn't founded as a $960b company with 27,000 employees; it was once "microscopic", and if you saw some of Jensen's early emails, you'd probably mock them too. I think Suhail was appealing to Jensen's sense of urgency and responsibility as someone that understands what it's like to grow a small company. The tweet says "30 years after its founding, this guy still acts like a hardcore founder. Jensen is the best tech CEO in the game rn." I read that as Suhail praising Jensen for being so responsive and helpful, not flexing or equating their work.

Suhail is also the founder of another "small" company called Mixpanel.

No, finding your lunch doesn't make you a founder. Building something and launching it makes you a founder. Ridiculing others who are trying makes you a...?

"Dear Tim Cook, I sell t-shirts out of my car, therefore I'm a CEO just like you! My iPhone isn't working, you better help me!!!!"
Does anyone get an unpleasant feeling from these typical "founder" types? Something always just feels deeply off about them. They all seem like carbon copies of each other too.

Nice response from Nvidia though.