HN Explorer

Tell HN: Stripe login appears to be down

5 points by brightball ↗ HN
Just visited Stripe to send end of month invoices and the login screen is generating an immediate JSON error. Verified in multiple browsers. Doesn't appear credential related since I haven't been able to enter them.

{ "error": { "message": "Sorry, something went wrong. We've already been notified of the problem, but if you need any help, you can reach us at support.stripe.com/contact.", "type": "api_error" } }

8 comments

[ 3.2 ms ] story [ 20.0 ms ] thread
smca
Sorry for the hassle. The Dashboard was down for a period of time but we're starting to see it recover now. Payments and the Stripe API were unaffected during this time. Our status site will be kept up to date as it progresses: https://status.stripe.com.
kohanz
The recovery may be in-progress, but while my dashboard came back briefly (with broken charts), I'm now still getting this message:

"Sorry, something went wrong. We've already been notified of the problem, but if you need any help, you can reach us at support.stripe.com/contact."

As of 9:47am EST, this issue is still active and the status page still shows this too.

systemvoltage
Unrelated but I like how slowly Stripe API changes. It’s usually one revision per year and the changes are very minor. I don’t know, it gives me a peaceful feeling of foreverness and calm. So much on the internet constantly changes.
jakeboy
Yes, is is down for some reason