13 comments

[ 2.8 ms ] story [ 46.7 ms ] thread
Have you asked Twitter?
Hi St3fan,

I sent an email to twitter contesting the suspension. It's odd I didn't get a notification email from twitter prior to the suspension. Right now, my guess is that the account got hacked and was used for spamming. I can't think of any other reason why the account would be suspended.

Walter

They basically do all of this stuff without notification. Sign of a very immature customer support organisation.
I hate to bring it up yet again as this is being said quite often in context of google/facebook/twitter shenanigans, but until you pay for it you are not a customer but a product. I am sure that corporate clients such as advertisers enjoy a nice level of support from Twitter.
Twitter for me is a utility I would happily pay for if Twitter let me. For better or worse they don't want my money.
I can't say I noticed any strange activity coming from your account. In fact, I think it was pretty quiet for the past few days
No one cares...At least I cared enough to tell you that though.
Amazing they do that without notification or any obvious cause.
Very strange Walter, you should contact them immediately. This happened on one of my accounts a few years back and once I explained that I wasn't up to badness, they re-instated it.

They recently suspended the Proxlet App for breaking Ts&Cs but I think that was just the App not the account.

Why all the fuss? Email twitter and resolve it with them. Why everyone has to know about such a minor event?
Hi Walter. As some are saying here, I don't think this is much news-worthy. However, I think it could be quite interesting and illustrative to write an article explaining the whole process from start to end. Why don't you share with us the whole story once it finishes, with your hassles and maybe some tips for other readers?

A two-paragraph rant is not quite what we would expect from a HN link

I've added some more information to the original post.