HN Explorer

Ask HN: How important is customer feedback?

1 points by mmhobbyist ↗ HN
Bill Gates famously said: “Your most unhappy customers are your greatest source of learning.” While Henry Ford famously said: "If I asked my customers what they want, they simply would have said a faster horse." For a startup, at what point do you start considering customer feedback? And what are the best ways to collect customer feedback?

1 comment

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zyeljanee
And again is believed that a happy customer will bring his friends to your business an this creates a network for your business. Generally customers feedback will be based on the service and the experience.All what a customer needs is to be satisfied with your services and products.