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The subhead is "X user quits paying for Twitter Blue to protest X commandeering his account." That may not matter much to Twitter.

I'd lean towards a subhead of x signals product direction while angering some users.

One good thing is Twitter does move followers etc

The end of the story is that the guy is now a big Elon Musk fan.

So... nothing to do from Twitter's perspective I guess.

+ The account didn't seem to be active recently anyway