> Some customers are encountering issue loading pages in Slack. We're actively looking into this, and we'll report back as more information becomes available.
Their status message says 100% uptime so this inability to read or send messages is all our imagination!
Eventually if enough people notice they'll put an ! on their status page (as they've done for "Android users can't log in"), and then remove it from the browseable history in a few weeks.
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[ 3.4 ms ] story [ 48.9 ms ] thread> Some customers are encountering issue loading pages in Slack. We're actively looking into this, and we'll report back as more information becomes available.
Eventually if enough people notice they'll put an ! on their status page (as they've done for "Android users can't log in"), and then remove it from the browseable history in a few weeks.
I suspect they didn't consider that it impacted their SLO because it wasn't impacting 100% of their customers.
That's the problem of status pages for large, heavily sharded, services. Tt can't reflect what a single customer experienced.