Everybody Lies All the Time: A Guide to Useful User Interviews (besart.substack.com) 5 points by bcopa 2y ago ↗ HN
[–] bcopa 2y ago ↗ After 150+ feedback calls our users, I share some of my thoughts on why founders should assume 99% of people are lying — and how to get them to break from this habit and share honest feedback.
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