I like Google personally, but this is a good post. Really, really long though and a little too emotional for someone trying to convince others vs. just ranting.
I think that Google to some extent can play the "do as I say not as I do" game and get away with it with their users, and behavior like that which is described will take care of itself over time. If Google pisses enough people off, there is always Bing or DuckDuckGo for search, iOS for mobile, and plenty of people waiting to adopt Gmail, Google Phone, and Google+ users.
But, Google needs to handle complaints in a better fashion so that they avoid being slapped, publicly, like this.
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[ 1.8 ms ] story [ 13.3 ms ] threadI think that Google to some extent can play the "do as I say not as I do" game and get away with it with their users, and behavior like that which is described will take care of itself over time. If Google pisses enough people off, there is always Bing or DuckDuckGo for search, iOS for mobile, and plenty of people waiting to adopt Gmail, Google Phone, and Google+ users.
But, Google needs to handle complaints in a better fashion so that they avoid being slapped, publicly, like this.