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I think it's important to move bartenders away from a tip model to a salary model.

They would have a lower, but more consistent, income.

Tipping is such a bad idea in general. America please keep it to yourself
What a flippant attitude.

Most Americans think tipping is undermining regulation and authority of the government to regulate, and should be a banned practice, but the rich keep fighting the majority on the issue.

We don't want a tipping culture, this was done to us.

I think for many years people were also worried that abolishing tips means a one time negative shock to restaurant staff wages.

Thankfully, now that we have tight labor markets and blue collar workers feel like they have actual bargaining power and are not just begging for alms from power-tripping small business owners, attitudes are changing.

People always had actual bargaining power. Why do you think the Far Right, wayyyyyyy back when we were kids (or before you were born, depending on what gen you're in) ran a specific actor, who was previously known for trying to run the Screen Actors Guild into the ground while still being an actor and part of it?

They were afraid that the average man might get some ideas, so they got Reagan elected to fix that.

This war on America started a long time ago because they're afraid of, apparently, paying people a living wage even though its the law, and has been so since 1933 when FDR signed it in. They still fight it like the law doesn't apply to them, somehow, magically.

I don't think people always had it, because I don't think money is neutral.

It's unforgettable to admit, but a teeny tiny row in a database somewhere has a huge effect on people's wellbeing. When the government is doing (relative) austerity during a downtown, and household balance sheets get weaker, it's not mass psychosis, people really are squeezed and employers have more power, real power.

What? Most Americans despise the authority of the government and regulation. They object to tipping simply because they don't believe the people they tip deserve the money.
Hardly.

The people you refer to are questionably American at all, the only thing keeping them here is their citizenship. The people you speak of also go around saying Trump was elected for a second term and Biden stole the election, hasn't violated the 14th Amendment, is subject of a witch hunt, and the people sent to murder Congress and the Vice President are heroes and not literal terrorists.

At some point you just have to accept they're the new Confederacy and they're here to undo 100 years of progress.

Good news, though, they're, at the very most, a quarter of the US population, and I believe that to be a significant overestimation. Enough to cause havoc and destruction in every city in America if someone blew a dog whistle hard enough, but not enough to win. They'd get their chapter in the history books as a participation trophy, nothing more.

> but the rich keep fighting the majority on the issue.

Oh come on. The fiercest proponents of tipping I have met are service workers that get tips. Tips are like a slot machine gambling problem for them.

Most service workers I've met have hated it, as a lot of customers think they can Karen their way out of paying for good service, and then get away with it.

The ones you speak of that have that problem need to get help, and the system should be structured in a way that prevents whats effectively Stockholm syndrome with extra steps.

> can Karen

This meme is getting old. The Karen is the victim in most of these Karen stories. And the service worker is getting paid the be a shield between the boss and Karen.

> The Karen is the

self declared and largely imagined

> victim in most of these Karen stories.

It's not much of a "Karen story" if there was any actual wrong done to them.

I know the Karen is always at fault in the meme, by definition. But in reality, the storyteller could just as well be the asshole.
“The rich” is just such a vague and strange argument. I really don’t want to see it becoming a thing on HN. Keep the sensationalism to reddit.
Most Americans have never thought about any of those things and like tipping because it’s what they’ve always done.
This isn't true.

There is a subset of servers who are vocally opposed, because they are quite happy with how things are now.

They'll parrot lines like "if you don't tip well, I have to 'pay' to serve you because the IRS estimates my tip income and taxes me based on that", and neglect to point out that the IRS will not tax you on unearned income, you just have to document what income you did make.

I've even pointed this out on HN and had multiple people then try to claim "there's no way to document cash tips to the IRS", but it took me less than 10 seconds to find IRS form 4070 (https://www.irs.gov/pub/irs-access/f4070_accessible.pdf) which is just a monthly attestation.

The reality is that most servers don't want to document their tip income, because in very large part, it is significantly higher than the IRS estimate.

A staple of the whole system is tax avoidance. It feels good to have that cash free and clear.

For quite some time restaurants have assessed the claim amount based on a percentage of the bills paid by cash taken from the tip average on charged payments.

Basically, servers rarely have agency over how much they claim in tips. Only if they score far above average tips can they escape any meaningful taxes.

Often they just feel like they are making out better because they didn't get assessed as much as they were tipped. People are not good at math.

It's clear to me that tipping needs to go away and the restaurant industry needs to retract to a profitable number of participants.

Like trucking and other low margin businesses, there is too much worker abuse because it's the only avenue to profit.

Have you looked at that form? 5 minutes once a month is what it takes to claim your own tips.
The only people fighting to keep tips are the people who get them. Everyone else hates them.
Excellent news!

One problem in the industry is that it errs on catering to "luxury experience" and neglects the "I just don't want to cook market". This will also help with that:

Better wages -> labor saving -> less frivolous pretending one has servants and more emphasis on the food itself

Personally I would love to see the restaurant service model in Australia implemented here in the US:

- workers paid a decent wage

- tipping not expected

- tax included in price

Aka price you see is the price you pay

I wonder - does Australia mandate that?
What part, tax inclusive pricing? Yes. It keeps the populace from realizing how much tax they're paying. :)

No tipping? No, that's social.

Workers paid a decent wage? I'm pretty sure that servers would claim they're not paid a decent wage. Australian minimum wage is AU$23.23, or USD$15 - USD$16.37 using PPP.

Cost of living comparison:

Sydney vs San Jose, CA

https://www.numbeo.com/cost-of-living/compare_cities.jsp?cou...

In Australia don’t we all know exactly how much tax we’re paying? We have a flat 10% GST with the amount shown on every receipt?
Yes, but people's behavior is different if the price is included or not. This is true for all taxes. People's decision to purchase is based on the list price, not the total price, so if it is GST inclusive, buying drops even though the total cost is the same.

For an example I'm familiar with in my family, consider:

You're paid $100,000 but your bank account only sees $60k, the rest is taxes but taken off by your employer.

vs

You're paid $100,000 and your bank account sees all $100k. At tax time, you need to write a check to the government for $40k.

People get a lot more angry about writing the $40k check. It was _theirs_ in a way that the payroll taxes aren't. I've seen this personally when someone moves from employee to self-employed.

The same applies with sales taxes. Most people don't look at the receipt, or if they do it's only to check that the amount taken matches the label.

Do people get angry at gas taxes, or the oil companies?

Taxes per l of fuel is 44.2c + 10% GST in 221.4c/l. Taxes are ~30% of the price?

https://www.mynrma.com.au/cars-and-driving/fuel-resources/we....

https://en.wikipedia.org/wiki/Fuel_taxes_in_Australia

I agree personally but you’ll find that servers will push hardest against this. It’s possible for them to do much better than the “decent wage” they’d be paid otherwise. I have friends in the industry who clear 50 or even 100/hr. That’s going to be hard to proce into menu prices
How do Australian wages and prices compare?
Wages for hospitality are higher when compared on distance to the median/indexed for COL. i.e it's a liveable wage but not a glamorous one.

Prices in Australia are more evenly distributed.

In the US high COL cities like San Francisco have much higher prices than butt fuck nowhere Omaha. In Australia there is still a delta but it's much much smaller.

As a result prices in high COL Australian cities like Melbourne and Sydney are generally cheaper than the equivalent SF/LA/NY prices but rural areas in Australia are much more expensive than rural areas in the US.

It's already being paid though. It'll just be the owner has better leverage to keep more for themselves.
Mentioned this in another comment but one thing to consider is patronage at a restaurant is very spiky. Busy shifts and slow shifts. Paying all servers say 50-100/hr and raising menu prices to match would be prohibitive as the quiet shifts would kill them.

Not requiring tipping but any model that allows pay to scale to volume would account for this.

We see something similar where I live, restaurants are adding a %age based fee to go direct to kitchen staff. In my state tips can’t be split with BOH staff. This allows the owner to pay the BOH stadf more but scale it to actual volume

IMO the servers who advocate for this are doing it at the expense of their peers who are more discriminated against (like if they’re unattractive or a minority race that faces discrimination).

The history of tipping in the United States is that it was used to pay Black people less or not at all after the abolition of slavery. White service workers would get big tips and Black servers wouldn’t.

This pay gap persists to this day: https://www.outtraveler.com/eat-drink/2021/2/06/black-worker...

Are those people in anyway the average? Sounds more like the exception to me and thus not really the problem or solution.
Work at a decent restaurant/bar in a larger city.

The one thing the tip model does help with is providing a “congestion fee” of sorts. A server in the joints in describing making really good money - if the restaurant was paying say $50/hr it wouldn’t be feasible as patronage at the restaurant is very spiky and margins are low. This allows restaurants to effectively pay more during busier periods and less during quiet periods.

I suppose the same could be done by scaling pay rate by shift.

Like "piece work" in factories.
That's basically how it works in Europe too. Actually I'd say it's how it works in civilized countries.
Its jarring for a european when you visit the US and expect the workers to be compensated a living wage from the ticket/menu price, to find everyone hustling for tips and it being a weird expected thing because their actual wage is low (despite the prices being more aspirational than the food, often.) It also promotes poor hustling behaviour, whether thats non-owner taxi drivers driving like maniacs, or servers pestering every second with dreadful weak coffee you don't want, then expecting a tip.
That's the expected in pretty much all of the world. In the few circumstances where some tourist joints diverge from that, it's because they preyed on some American tourists who accepted that status quo.
Tax included in price means re-printing menus more often due to any state or local tax fluctuations though.
I don't think this is a significant issue for most US restaurants. Except for nicer establishments, menus tend to be printouts that get replaced semi-regularly anyways.

(Nicer restaurants also replace their menus regularly, but for different reasons: presenting a spotless and seasonal/rotating menu is part of their value proposition.)

Do they really change more often than regular price changes? And even if, would it be that much of an issue? As in: it works fine in the rest of the world.
How often do sales tax/VAT change in the rest of the world?

I know it isn't often in Europe because I maintain the VAT tables at work for our Europe sales so have to deal with updating when it changes. We sell in 28 countries there, each with its own independent VAT, and since 2015 there have only been around 8 changes among all 28.

Also in Europe VAT is per country.

In the US sales tax at a given location is the sum of state sales tax, county sales tax, city sales tax, and possibly even special tax district sales taxes.

The state rate usually doesn't change often, although it isn't as stable as Europe VAT rates. County and city rates aren't as stable, and there usually isn't coordination between the changes so if the state, county, and city are all going to raise rates in the next year they could easily end up each doing so in a different quarter.

Do they really change taxes more than maybe one time in a year?
Considering that nowadays "the menu" is just a QR-code link to a web site it's not so much of a big deal.

PS Also consider that the other counties have been able to print the menus regardless the tax fluctuations. It doesn't seem to be a problem.

Americans don't seem to embrace the idea of fair pay but no tips. The restaurants that have tried it have all had problems. Customers don't like the higher prices for the food and servers feel they can make better wages with them. For some it's true, workers in high end restaurants are very well paid because of tips. Tipping is just part of the culture.
Tipping I would like to see replaced with fair wages, but I like the tax not being included.
I’ve been to low or no tipping countries like France and Brazil and the service is incredibly bad. Coming back to the states is a breath of fresh quality service air.
Times I've been to low/no tipping countries; service was literally idistinquishable from what I experience in the U.S.
The service is what it is because the restaurants haven't offloaded paying the staff directly onto the customer. A restaurant owner in the US doesn't care if 1, 25, or 50 servers are on duty. They pay almost nothing for them to be there. A french restaurant is staffed just like a retail store. Just enough staff to provide minimal to adequate coverage and nothing more. Because the owner eats the cost not the server.
Some of us don't want to be pampered, we just don't want to cook.

We're tired of subsidizing others' ludicrous desire for aristocracy role-playing when we just want to eat food.

I only need what 3 to 5 interactions in whole process. 1. Bring me to table (or let me find it myself) 2. Take my order (food and drink) 3. Bring my food/drinks. 4. Allow me to pay...

Could add one or two in between, but I don't see any reason why there should be need for anything beyond these basics.

Dream bigger :) I want more buffets/ cafeterias. We can cut the labor down far more than that.

I'm not saying I would go on a date to the cantina, but I sure as hell would do that instead of cook 10/10.

I think this relates to America's NIMBYism: In the places where there is enough density to support this stuff, the sorting from insufficient housing has made too many rich residents that are not sufficiently price sensitive.

If we had abundant housing and thus poorer residents on average (in a relative sense), we would already have these labor-saving amenities.

The fact that cities are both more efficient and more expensive demonstrates just how fucked up the economics of all this stuff has gotten.

Service quality in most countries is completely fine -- just different depending on the service culture of the country. You're probably just used to how they do it in the States (which isn't immune to lousy service in anyone's bravest fantasy).
I've been to Japan and the service was fantastic, with no tipping expected. It's almost as if tipping really doesn't correlate with service quality.
This. Same in Australia.
But the food in France is so good I forget about the bad service.
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Then there are countries like Canada, where economic pressures on both business and consumers (nearly all imposed by government) have resulted in a situation where restaurant service is atrocious, yet hefty tipping (15% or more these days) is still expected.

Many Canadians just can't afford to visit restaurants to begin with these days.

Lately, though, even those with the financial means to not care too much about the cost are avoiding restaurants because it's such a miserable experience overall.

The portion sizes are typically quite small compared to the cost. Even restaurants that used to offer generous portions now give less and less.

Many of the servers are low-skilled, low-cost foreigners who lack basic language/communication abilities. Even just placing an order can became an ordeal, with mistakes and misunderstandings being far too common.

The kitchen staff don't seem particularly skilled, either. At lower-end and even mid-tier restaurants, they seem to just be reheating frozen meals most of the time.

After what's often a rather negative dining experience, it's common to be prompted for a tip of 18%, 20%, 25%, or even more when paying.

Even some fast food restaurants, including ones at mall food courts, and take-out pizza joints now have tip jars, or prompt for large tips when paying.

I'm not sure if the Canadian restaurant industry can be saved at this point.

More and more people I know are learning how to cook at home, and even if it takes more time and effort to do, the cost is significantly less than going to a restaurant, and the experience can be far better in pretty much every way.

> After what's often a rather negative dining experience, it's common to be prompted for a tip of 18%, 20%, 25%, or even more when paying.

Last two mid tier restaurants I went to had the tip options as "20, 25, 30, 35%"

Service is great in the south of France. Your experience seems pretty limited to Paris I guess.
These are just two countries with bad service. And the service in the US is Okay but nowhere near as a "breath of fresh quality air".
Pardon my lang, but it’s about #%!#ing time.

Profits over people have given us a lot as a society and I say that as a beneficiary of it as someone living in the states. I think it need to evolve to sustainable profit along with people, community and planet. We can’t and should not get rid of profit. But we need to preserve it by evolving.

Tipping wages keep things artificially low and sustain a system in which a certain class of people are perpetually exploited. I for one, as a resident of US can’t wait for it this to go away.

The largest proponents of tipping have always been the service staff themselves (followed closely by restaurants). The service staff like it because they generally take home far more than minimum wage (something they're still guaranteed, btw, they only get the subminimum when tips exceed minimum wage), and the restaurant likes it because they can increase their margins since consumers pay their staff. The people who generally hate this the most are consumers because they're the ones getting the short end of the stick.

Don't get me wrong, I hate the ridiculousness of tipping in the US and how 20-25% has somehow become the norm over 10-15% a few decades ago. But I hate it as the fucked over consumer, not over some misguided notion of worker exploitation. And honestly don't even understand how people have bought into this weird, obviously incorrect, talking point.

We travel internationally a few times per year and have come very soundly down that the American tipping culture is more or less a cancer in our culture. It sort of hides the true cost of service, and doesn't really motivate service workers (after all you can tip in no-tipping countries if you want) but now three things have happened:

1) Tipping is regularly hitting north of 20% -- even for self-service or fast-food type venues. When 1/4-1/5 of your bill isn't figured into the food price, people take mental notice and restaurant patronage is significantly down. Payment processors at POS are also somewhat responsible for this trend, as much of the Tip request process happened by the store, who usually put it as a blank line on a paper bill, but now it's offloaded to the processor's systems and all kinds of nonsense shows up on the Tipping screens.

2) Due to recent rapid inflation, services are trying to "fake it" to keep prices down, but adding in other fees before the tip, which makes consumer costs go up anyways. It's becoming a significant legal problem in many areas when an additional 10-15% "fee" shows up on the bill.

3) Even with tips, workers can't make ends meet as housing and other basic living costs have gone through the roof. There's a nationally recognized worker shortage, and it's because even taking extra shifts and providing exceptional service isn't bringing in enough TIPs to make ends meet, so workers are leaving or switching to other industries. Which makes the service worse when you do eat out.

This means consumers can't figure out how much it costs to eat out anymore. That $10 sandwich and drink combo from 2020 is now $16 + tax + fee + tip = >$20 and now you're getting the same thing for more than twice the price, all a change in the last 2-3 years. So fewer people are eating out.

The food industry is tipping over into a death spiral and it's become time to properly professionalize the service industry and return Tips to a "not expected but welcome" option.

> 3) Even with tips, workers can't make ends meet as housing and other basic living costs have gone through the roof. There's a nationally recognized worker shortage, and it's because even taking extra shifts and providing exceptional service isn't bringing in enough TIPs to make ends meet, so workers are leaving or switching to other industries. Which makes the service worse when you do eat out.

Service staff are already guaranteed minimum wage. If there tips don't exceed the difference, the restaurant has to make it up.

Do you have service staff friends/family? I recommend going and talking to a few of them and ask if they were to make a minimum wage (again...something they already do, but for sake of conversation, let's take your position) at the expense of optional tipping, if would they prefer that. I can just about guarantee you 100% of them will say no.

> That $10 sandwich and drink combo from 2020 is now $16 + tax + fee + tip = >$20 and now you're getting the same thing for more than twice the price

This is the real reason people hate tipping. It's the consumers, not the staff that hate it. Which, I agree with, btw; I just don't need to convince myself that I'm "helping the little guy" to take that position. I just hate subsidizing a restaurant's payroll and having to play some social dance of giving someone 15% "gratuity", even if their service sucks ass.

Personally, I don't think pay of minimum wage w/o tips will work. The service industry is already starved for employees and that's in a tip-paying world. The market will eventually speak (or regulation will) and restaurants will simply have to pay more to be competitive.

Where are workers going and why is there a difficulty in finding people?

Tbh, just about anywhere. The local gas station is far less demanding of a job, has flexible hours, and pays a guaranteed wage [1] that's about the same as what they'd make waiting tables [2].

> Do you have service staff friends/family?

Of course! I could tell you stories all day about how the front and back end of the restaurant business functions. Key takeaway, it's not fun for just about anybody, but the jobs and workforce are highly fungible. Working in the restaurant business is almost like being a freelancer, except the hours, working conditions, and pay sucks.

At the end of the day the problem is not that restaurants don't want to pay their staff, it's that they don't want to look expensive in a crowded market. Once the market has to shift (either by market or legislation) the entire market will move at once.

1 - https://www.glassdoor.com/Salary/Sheetz-Team-Member-Salaries... 2 - https://money.usnews.com/careers/best-jobs/waiter-and-waitre...

Wages will adjust such that restaurant workers make roughly the same amount that they would have with tips, except for one critical thing: they'll be more reliably taxed because their wages will be reported by their employers on their W-2s instead of part of their wages potentially being received as cash.

I am convinced this is the real reason that there is suddenly a push to end tipping culture in the US. The tax man wants his.

Anyone that understands economics understands that the overall effect of ending tipping will have very little real effect on wages. All it does is give employers and tax collectors more power over these low wage earners.

It also explains why service staff simultaneously play the underdog of impoverished and selfless, while resisting the urge to move to a more regular taxed income mechanism.
Do internship next!

It's insane that internship is legal in the US. Minimum wage is the bare minimum.

We pay our interns the same rate as an entry level SWE, $185k, but divided up weekly for the intern period. There’s nothing wrong with internships at all.

You may mean unpaid internships specifically? I got my start when I otherwise wouldn’t have had an entry to my industry with an unpaid internship, but also recognize that it’s a privilege to be able to not be paid for months at a time early career. I would personally never not pay an intern, but think there is probably a place for unpaid interns.

> We pay our interns the same rate as an entry level SWE, $185k, but divided up weekly for the intern period.

Not everyone does this, and it certainly sounds like you wouldn't be affected by any laws requiring paying interns minimum wage.

> There’s nothing wrong with internships at all.

At your company.

Newbies know nothing. I don't see how any company actually benefits from having interns or apprentices other than that it is a good thing to do for the community. You are getting a dime on the dollar for an intern. Even a intern working unpaid is a loss.
Great but let’s not make this into a minimum wage job that has the same expectations of tips as right now. It’s going to be worse for consumers and the workers.
Let's be honest with ourselves, that's exactly what's going to happen.

Enforcement of minimum wages among tipped workers is famously lax, and this is unlikely to change anytime soon. Coupling this with taking away the tax dodge that is cash tips, and you'll see a backlash from workers who see no reason why they can't have both.

Plenty of states don’t have a tipped minimum wage right now. It hasn’t changed tipping culture there at all.
DC recently eliminated the tipped minimum wage and tipping culture is definitely in flux. Mostly because many restaurants have started adding a 10-20% service charge (called various things, like a “restaurant recovery fee”) to make up for the higher wages, which they claim is not a tip. But many diners interpret this as a mandatory tip and do not tip additionally, or if they do, they tip a lower amount than they previously would.
If a company is charging me a service or recovery fee that is a percentage of my bill, I am taking it out of the tip. If they want to use that money to pay the expense that is their employees, they can make it part of the cost of the food, just like everything else. It's not like I pay a separate lease fee or food inspection fee or menu printing fee or electrical hookup fee or whatever.

Paying your employees a decent wage is part of running a business. It's disgusting when bosses pull tricks like this to try to lay the blame on their employees.

I’m dubious that tipping is going away, based on my experience living in Portland. Waiters in Portland make a minimum wage of $15.45/hr, tips cannot be used as “credit” to this wage (illegal in Oregon). You’ll still get stink-eye for tipping less than 25%, and that’s at a restaurant where you order at the counter, and bus your own table.
Its blown my mind coming from the tipping capital of the world (Vegas) to Portland. The attitude when you don't give a 20%+ tip is so annoying . In Vegas no one ever shot me a glance or gave a sarcastic "thanks", however here its been shocking how entitled they are especially at the food carts and bars.
I was just trying to convince my friend recently: if you order at the counter and bus your own table, you don't have to tip! Even Subway shows the tip screen now, and only an insane person would tip at Subway.
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Most countries have a minimum weekly take home wage.

That isn't the minimum hourly wage for every hour... It is the minimum amount a person must walk away with when divided by the number of hours they worked in a week.

The difference is subtle... But it means you can be paid $6 per hour for some hours, as long as you are paid $25 for other hours in the same week.

Likewise, your employer can 'fine' you for being careless... but the fine must still ensure your pay for the week doesn't fall below the minimum.

And the employer can pay you hardly anything yet let you have very generous tips - again, as long as the total is above the minimum.

Government has a good reason to get rid of tips... They are frequently untaxed or not correctly taxed.

It isn't the employee who loses out - it is uncle sam.

If the US wanted to get rid of tips, state or federal government could simply make tipping a crime - akin to bribery. There are a lot of parallels between tipping and bribery anyway. "I'll give you a nice big juicy tip, especially if you push my food order to the front of the queue!"

Make both accepting and giving a tip illegal. And give rewards to either side for reporting the other.

No matter how much a person makes in wages, they will always want more money. That's completely natural. The only way to solve tipping is for people to stop. Just stop. Every time you tip it's furthering the system of abuse and coercion.
This is gonna absolutely demolish many small and medium sized establishments, but as someone who loves dining and drinking out, if you can’t pay your staff a real living wage, then you don’t deserve to exist.

While I’m happy to tip 100% or more on my tabs, I think tips are a cancer that needs to be eradicated.

I "love" articles like this because you can run basically the same content dozens, if not hundreds of times, with very slight modifications.