Ask HN: Is Unlimited PTO a Scam

49 points by donbox ↗ HN
The company I work for has unlimited PTO with no minimum or maximum. I have consistently taken less time off year after year as compared to my previous job where we had fixed vacation days. I guess it probably has more to do with me not feeling psychologically safe in my current organization even though I have been here almost 5 years.

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There are always exceptions to the rule and companies who _really_ know how to do this correctly but yes, usually unlimited PTO is a scam.
In some places it’s a scam.

In other places, management mean well but are not aware that people tend not to take enough holiday with unlimited PTO.

Finally, some places are aware of the issue and try to do something about it. My girlfriend is being forced to take two weeks off next month for this reason.

If you are interviewing somewhere with unlimited PTO, it is vital that you ask them how they ensure that people take enough holiday, and reject them if you’re not happy with the answer.

Usually it's a scam, and for the exact reason you gave for taking less time than in previous jobs.

It's one of those things that sounds great, but in practice kind of sucks. If you took PTO every day, that's obviously abusing the system, and so is taking 6 months off, and so is taking 2, etc. The ambiguity makes people not take advantage of the policy because of worries about how it'll be perceived. Plus, other people also don't take PTO, so the collective pressure is self-reinforcing.

No, its not a scam. Just take the time. This problem is on you.
Eh, the definition of scam is very fluid.

For example all you can eat restaurants. Put a limit on how long someone can sit at a table and slow walk the food and you effectively have a limit on how much can be served.

Employers can find all kinds of way to do this with unlimited PTO.

My pet conspiracy theory is that unlimited PTO keeps vacation time off the company books as personal time off shows up as a liability. They know people take less or about the same amount of time off either way.
It's not a conspiracy theory, it's exactly the reason the whole concept exists.
Nowadays, places where it isn't a scam will have an annual minimum as in you must take at least 2-4 weeks of vacation a year.

The super legit places will actually account for the liability on their books and pay out at the end of the fiscal year if for some reason you never took the minimums, which gives middle management no choice but to acquiesce or budget for it.

100%. Unless it’s coupled with a minimum, it’s absolutely not “take as much as you want” in practice.
Yes, it's a way for employers to avoid compensating employees for unused vacation days on termination.
+ end of year
End of year is not a requirement. Ive worked at two places in two different states where the policy was use-it-or-lose-it.
It's only a scam if you guilt yourself into working. I very much so enjoyed having unlimited PTO at my last job. A week off for a music festival every month through summer? Sign me up.

That said, we did have discussions about implementing a forced minimum time off that people were required to take in an attempt to eliminate the issue you're describing. Some people seem to need to be told to take the time off.

Yes it is a scam. When you leave the company they won't have to pay for your accrued vacation days. You can't take a 3 month sabbatical unless you are truly exceptional and if that's the case you're likely underpaid.

Edit: I'm referring to the US with my comment

That's not how it works in countries with modern labor laws. You will have a baseline amount of vacation days as per the law, and employers can't circumvent that by putting "infinite" on your employment contract.
Yeah, but we're talking about the USA here.
The phrase “modern countries” feels unnecessarily antagonistic. This is HN, we’re not here for flame wars.
You're right. I updated my comment.
Do you not consider the USA a modern country? What you claim cannot be in my employment contract, is literally in my employment contract.
Even in countries with "modern labor laws", I would think it still serves the same "less entitlement despite sounding like infinitely more" compared to fixed-but-greater-than-minimum leave policies.

Obviously, if there is a minimum and rule that that minimum accrues if not used, it doesn't eliminate that, but it would avoid having an allotment above the legal minimum that accrues.

Obviously, though, it works best in places like the US that have no minimum (though the benefit is mitigated in those US states that don't even require paying out accrued time off in all cases to start with; the sweet spot for maximum employer advantage compared to alternatives from an unlimited PTO policy is situations like US states that do require paying out accrued vacation at the end of employment.)

> When you leave the company they won't have to pay for your accrued vacation days.

Is this legally required? I worked at one place where this was the case and I was paid out for unused time upon leaving, but at another I was told I’d have to use it all up or lose it.

I can’t speak to other states, but this is legal in California.

It’s also worth noting that employers are required to pay final wages — including unused PTO — within 72-hours of your final final shift.

So, the power move in response to such an employer would be to say you are quitting effective immediately and you expect your final check, including unused PTO, to be mailed out within 72-hours.

“Fuck me? No, fuck you.”

Yes. It's there to keep things unspecified. If you leave the job, you're not paid out unused vacation. If you use too much, you run afoul of an unspoken rule
It is done primarily as a benefit to the company on the accounting side to remove the vacation and sick days liabilities from their balance sheets.

It can also look attractive to employees, but I recall studies showing that employees take less time under these plans

This; it’s a win-win-win for the company.
At best, the primary reasons companies do unlimited PTO is that it's just not worth it to invest in official rules and some sort of tracking system. Just say "take what you need" and move on.

But at worst, companies don't pay attention to the psychological impact.

If you're a manager or leader in this sort of environment, I suggest telling your teams something like "I consider 4-6 weeks of PTO to be a healthy amount. You should take somewhere around that. If you need to take more, I'd appreciate it if we talked about that. And if you still feel pressure to take less, let's talk about that too so I can help you feel more comfortable."

taking no PTO isn't mentally healthy. I've never felt like we got "more done" over the course of a year because no one took PTO. Eventually it was just burnt out employees grinding through the days.

This is correct.

Best case: unlimited/flexible PTO policy simply reflects a company taking the attitude of "you are a responsible adult and we trust you," and skipping the need for a cumbersome tracking system.

Worst case: constant pressure + an unclear PTO policy induces workers to take less vacation than the norm.

No, that's not correct, read the top rated post above yours. It's not about responsibility, it's about accounting rules.
Oh, that's a good point. I had missed that.
There is another sort of worst case (company's perspective): An employee thinks they need to rebuild their house and needs to do it all by hand, hence will be on leave for the next six months. Or, say, wants to explore Europe backpacking and hence needs break for the next two months.

With unlimited PTO the biggest challenge is to define (both ways) what qualifies for a good reason to go on a leave.

I have enjoyed unlimited PTO wherever I had. But I tried to have my own benchmark of about four weeks in a year. Of course, there have been times when I needed more, and it was fine. There have been times when I didn't need four weeks either, and I was okay with that too!

Most companies do it because they don’t want to pay out the cash for employees who don’t take their PTO. That’s the only reason to make it unlimited.
I am in the fantastic situation of working for a company that recently transitioned to no payouts on separation (state law allows) with a staunch no unlimited PTO because of our customer demands. PTO has now become something of a sham.
> the primary reasons companies do unlimited PTO is that it's just not worth it to invest in official rules and some sort of tracking system.

One of the reasons that this can be so much of a problem is that a lot of states treat the PTO as essentially a liability to the company. It's something that needs to be paid out to an employee leaving (barring being fired for cause or other situations where it'd be forfeit). I've worked in a number of start-ups or early companies that ran with unlimited pto for this reason alone since it makes the balance sheets easier to deal with when reporting to investors because now there's not this extra lingering liability that can be difficult to deal with if things go awry.

The pressure to take less almost certainly is another benefit to those early companies but it's not the one that I've heard being primarily discussed for keeping the unlimited PTO like that.

This needs to be upvoted.

I’ve worked at a company with unlimited PTO since 2012.

It was the founder’s preference, as was allowing us all to work from home, because he didn’t want to babysit adults who all agreed to work towards a goal.

It’s never felt like a trap. Employees absolutely take a week+ off work, multiple times a year, and I’ve never heard of anyone ever being reprimanded.

The same founder also continued to pay an employee who was struggling with life in general, encouraging them to take off for a couple weeks and when they were ready, chat about whether they’d continue to work here.

There certainly can be scammy, predatory “unlimited PTO” policies, and maybe my experience is the exception, but I definitely prefer it over having to submit paperwork any time I have to miss working hours to take my kid to doctor, or just to take half a day to with the family on a Friday afternoon.

I’d love to work at that company. I feel like this is highly dependent on company culture because so far it feels like a scam.
The psychological effect is probably a feature not a bug
I had unlimited PTO (they called it DTO, for discretionary time off, to make it clear what it actually was). When I was interviewing I told my manager that I had 6 weeks at my old job and asked if he saw any issues with that. He said no, and sure enough I never had a issue taking time off. Definitely not always a scam, but also definitely a good idea to be explicit about what's reasonable.

Shortly after leaving that job for one that did have limited PTO, both my mother and sister had some health issues (they are both doing better now), and I found myself looking at my PTO balance when deciding if I take time off for this or that, and I really missed the cognitive freedom that came with "unlimited".

It's not exactly a scam, but it is a psychological trick of sorts. Unlimited sounds nice, but, of course, any employee would be fired if they started taking unlimited vacation.

One thing that's rarely mentioned is that for employees who accrue fixed vacation time, the monetary value of this time tends to be legally required in most US states to be paid out upon the employee's termination. I'd guess that with unlimited vacation time, $0 is paid out.

This is exactly it. Cash value needs to be available to pay out if it has a value. With unlimited, that is zero.
> I'd guess that with unlimited vacation time, $0 is paid out.

Yes and I believe this policy started at Netflix where they have (had?) higher relative salaries to compensate for this, but most companies that implement unlimited PTO skip that part.

And don't forget "unlimited vacation, but make sure you get your manager's permission." That puts a strain on both parties.
For my unlimited PTO, I just put my vacation into our HR website and the manager quickly approves it. I think our policy is like 5 days or less only requires your managers approval. 10 days or less is your manager and the senior manager. Anything 11 days or greater includes your manager, the senior manager, and our CEO (we are a small startup).
It's not a scam if you can get away with taking a shitload of time, but otherwise 100%. The only person I ever knew who seemed to get good value out of unlimited PTO was my boss at the last job, but junior employees I talked to didn't feel comfortable enough to take a Friday off when they were moving house.
I loved it. Took about twice the local standard off in a year, plus odd days when I was sufficiently burned out that spending the day at the computer would get nothing done. Some other people took basically no time off out of fear of judgement. Their loss.
I feel the key here is talking with other coworkers in your department and finding out what they do. I would have taken less time off had a coworker early on not told me they took 6 weeks off the year prior.
I haven’t worked somewhere with unlimited PTO. That said, at least in California, accrued PTO is considered compensation and must be paid out at your current rate if you’re terminated or leave your job. This is not true of “unlimited” plans as you’re not accruing anything.

I’ve always felt like the unlimited thing gained popularity partially because it’s a way for the company to avoid having a liability on the books. So not a “scam”, but not done out of total benevolence.

In general, I've always felt the same way. It's "unlimited PTO" (wink, wink), but try taking a 3 week vacation and see how much flak you potentially get from HR or upper management.

That said, I've found it insanely beneficial after having kids and feel really fortunate that I'm able to utilize it.

Between Thanksgiving break (1 week), Christmas / winter break (2 weeks), ski week in February (1 week, I live in California and have no idea why we have this), spring break (1 week), various gaps in summer camp coverage (~2 weeks), we're looking at like a month and a half of time off per year right now. It's crazy.

(I wish it were all fun and relaxing. It isn't!)

When accruing vacation time, I can point out my accrued hours and say I need to take them before they expire (every year).

With unlimited PTO every time I ask for days off I feel like I am asking for a favor.

I used it to implement a 4 day work week. Just took every Friday off, plus a week here and there for vacation.
Zizek's take on authoritarianism in a postmodern world applies:

> Instead of bringing freedom, the fall of the oppressive authority thus gives rise to new and more severe prohibitions. How are we to account for this paradox? Think of the situation known to most of us from our youth: the unfortunate child who, on Sunday afternoon, has to visit his grandmother instead of being allowed to play with friends. The old-fashioned authoritarian father’s message to the reluctant boy would have been: “I don’t care how you feel. Just do your duty, go to grandmother and behave there properly!” In this case, the child’s predicament is not bad at all: although forced to do something he clearly doesn’t want to, he will retain his inner freedom and the ability to (later) rebel against the paternal authority. Much more tricky would have been the message of a “postmodern” non-authoritarian father: “You know how much your grandmother loves you! But, nonetheless, I do not want to force you to visit her – go there only if you really want to!” Every child who is not stupid (and as a rule they are definitely not stupid) will immediately recognize the trap of this permissive attitude: beneath the appearance of a free choice there is an even more oppressive demand than the one formulated by the traditional authoritarian father, namely an implicit injunction not only to visit the grandmother, but to do it voluntarily, out of the child’s own free will. Such a false free choice is the obscene superego injunction: it deprives the child even of his inner freedom, ordering him not only what to do, but what to want to do.

You are "free" to take all the PTO you want, as long as your boss feels it is the appropriate amount, but they won't tell you up front how much is appropriate.

I’m not super familiar with Zizek so I don’t know if he addresses this elsewhere, but this feels like a false dichotomy to me.

You could easily find a middle ground (call it “Confucian freedom”) where you aren’t expected to want to visit grandma, but you are expected to want to do your familial duty. This is a more general and socially-useful “want” that has been at the core of Western (“honor thy parents”) and Eastern (xiào, or “filial piety”) social organization for millennia.

I don’t think it’s “authoritarian” to teach deontological ethics that have a several-thousand-year track record of holding civil society together.

> You are "free" to take all the PTO you want, as long as your boss feels it is the appropriate amount, but they won't tell you up front how much is appropriate.

In a previous job I asked my manager if 6 weeks was reasonably in his mind. He said yes. I never had any issues taking time off in that job, and averaged 6+ weeks. I suppose it's true, he didn't establish a clear upper bound, but I doubt there was one. A "reasonable" upper bound could no doubt vary based on the situation.

It's definitely a good idea to establish a common ground up-front about what's reasonable, but I've never had any issues doing so.

Modern societies don't want control, then want "alignment". You don't want to control your wife and order her to make your dinner every night. You want her goals to be aligned with yours where she make dinner without you asking for it. If you think about it, alignment is "total and absolute control at every level".
YMMV; I actually greatly prefer "unlimited PTO." It's very convenient to be able to take arbitrary days off whenever I need to, without needing to consciously think about whether I've accrued enough credit to do so, and without needing to file the HR paperwork for it.

I take roughly 4-5 weeks off per year. If you're not using your PTO, that's on you, and it's not the company's fault or the policy's fault.

I've worked at two places with unlimited and have managed about six weeks a year at both. Makes the vetting of your manager that much more important.
Even if you have limited PTO, nothing limits you to set it in such a way can go negative. It is pretty obvious what's "unlimited" means in this case.
Yes. I’ve mostly seen it in US corps. European corps usually go with a fixed 4 weeks PTO and I love it better than the alternative .
It takes away your right to accrue time that you can cash out when you leave the job. At worst it can be weaponized to prevent you from taking more vacation than you otherwise would, but I wouldn't assume every company does that.