When I try to ask a question I get "There is a problem with your request" with a case/error number that I'm not sure if I should post or not, while using the Android mobile app.
I've been logged out of the app, and I get an error when I try to sign back in.
On the web, I now see "ChatGPT Alpha," with an "Alpha models" dropdown ("Default" is the only option). Trying to chat with it fails with a generic error message as well. What does it all mean?
Assuming these two things are related, if I may editorialize just a tiny bit, I am a little annoyed at how much their rollouts often disrupt service for paying customers. Paid users being impacted by free user rushes really sucks, but is understandable. API developers being impacted by free-user rollouts is unacceptable, and especially sucks for those who have to answer to users of their own.
I suppose this is a wakeup call to migrate to Microsoft's Azure endpoints which, presumably, aren't affected by the current outages. But I'm fully tapped out in terms of yet another service's application and vetting process.
So to connecting it back to the current drama, while I support OpenAI, their employees, and Sam's return, I can understand why folks like Helen would be miffed by management's approach to building. I'm not saying they should slow product development, but would staged rollouts hurt?
I prefer the Pi app's voice chat ... it has a lot more personality and will play along with questions like whose your spirit animal: Mother Teresa or Obama. It will provide an answer there yet when you ask it the same question using Trump and Hitler it refuses to answer lol
Overall Chat GPT's voice chat needs some zing to it when compared to Pi. Yet either both are awesome pieces of technology, just prefer one over the other. Pi is free too ... Im paying $20 a month for Chat GPT.
I love Pi, but I'm not on the market for asking it to act like Hitler or talk about relating to Mother Teresa or not.
The ability to say "Hey what's happened in the OpenAI saga in the last 8 hours" or "How did <my sports team> do last night" and get a voice response while I'm walking my dog is the sort of thing I care about.
> I am a little annoyed at how much their rollouts often disrupt service for paying customers.
Same for me. The days following Dev Day were horrible, and now I'm randomly in a state as if they were rebooting their machines but without killing the session, so that I can continue normally after a minute or so.
Really apologize for the disruption, unrelated to the events of this week and also not related to the voice rollout. The team is working fast on a fix! Hang tight.
What is annoying is this isn't just ChatGTP but the whole API.
I was just getting ready to deploy the an assistant based chat bot when this happened. It underscores the importance of designing systems that fail gracefully when a service is unavailable.
I wonder why this product is so unreliable. Perhaps because they keep messing with it and tweaking it instead of having a stable software that isn't updated almost daily.
I like to use chatgpt for enhancing productivity for rote tasks but I keep finding I can't rely on it. Is there a reliable generative text AI out there?
Like how FB and Google just update willy nilly and you're stuck with whatever you get no matter the workflow issues. Should be able to pick a version, even if it's a sliding window.
Probably because the system is new and they are still working through the bugs. When, for example, is the last time you noticed a Gmail outage? Nowadays almost never, but 10 year ago it happened multiple times a year. Similarly, GitHub outages are also becoming less long and less frequent.
Another OpenAI outage. Just as frequent as GitHub outages. [0]
Before, I would have recommend [1] to contact the CEO of OpenAI for support. It turns out there is no CEO to contact this time until this chaos is over.
In the last 10 years I personally can't remember a single time I wasn't able to access GitHub. On the other hand, in a single year using ChatGPT as a paid customer I experienced a countless outages.
If this is related to the weekend’s events, it’s just sad. I subscribed a few weeks ago and chatgpt 4 is such a handy thing to have. They potentially broke up a great company and product for nothing.
I think it was Roon on Twitter who put it best: “wanton destruction of a beautiful thing”.
"They potentially broke up a great company and product for nothing."
Wake up, the AI chatbot craze phase is over. Find some other ways to boost your productivity that are more reliable and will not turn your brain into pudding.
Chatbots assistants make you too reliant on a service which reliability you can't control.
First, there is the fact that ChatGPT and it's cousins require an active internet connection, unlike some other tools that similarly boosted human productivity (like a calculator program).
Second, it is server-based utility. Meaning, even if you have internet connection, server might be down for some reason.
Third, while training your mind to be reliant to ChatGPT, you gradually lose the patience and ability to think outside the box. If your first move when you face a problem is to ask ChatGPT for a solution, then it's no good.
The third one may seem like harmless since we are already using Google, but it's not. Google still requires you to filter the data and go through each listed page manually. In other words, you still are using your brain somewhat. With chatbots, you lose even that "do it yourself" analysis.
> use their brains more, instead of relying on stupid chatbots
As someone with a diagnosed mental illness (ADHD), chatgpt has helped me more than adderall (prescription scheduled 2 stimulant).
As skeptical of web 3.0 stuff (crypto, nfts etc) as i usually am (just like yourself), chatgpt/llms seems like they have actual value (the valuation might be bubble but should revert to a positive average unlike nfs after the hype wears off).
As a paid ChatGPT user for many months now I’m glad they move so fast making the service better. I happily take that over a slowly improving but always reliable service. Let reliability come later. For now it’s great they move fast even at the cost of service disruption.
I know it would probably be a little more work but I would appreciate a `stable` and a `preview` site/endpoint. There are times when things go down that I need it and it would be nice to have a stable endpoint to hit. Yes, it's great that they're moving quickly but I pay $20 a month... I think they can do a little more to guarantee uptime.
If this was GitHub (or even X or Threads) that went down, you would never see a comment like this:
"As a paid GitHub user for many months now I’m glad they move so fast making the service better. I happily take that over a slowly improving but always reliable service. Let reliability come later. For now it’s great they move fast even at the cost of service disruption."
No user accepts frequent service disruption. Especially GitHub which falls over more times than X or Threads.
Totally agree. GitHub is definitely a more core service that more people rely on than ChatGPT (plus if you're like me you just use Claude until they fix the issue).
Most people don’t rely on ChatGPT for production work flows like they do for GitHub. Of course users are going to have different expectations for different services.
Well, the problem with those 3 examples is I think they all basically do most of what people want from them already, so if they don't change that is mostly fine. Stability is more important for their users.
ChatGPT on the other hand, isn't finished baking yet, and all the companies that are building a product on top of it are doing it because they expect more, and they expect more on a VC startup timetable, which means quickly.
Edit: and, you know, given how new the space is, there is a relative dearth of companies who have integrated ChatGPT in mission-critical ways that can't withstand an API service disruption or two.
I am a paying customer and paid for the text generation. I don't care, _at all_, about voice input or anything else. I want what I am paying for. Twitter, Facebook, Gmail, Google Maps can all break intermittently.. I don't choose to pay for those things.
> I’m glad they move so fast making the service better.
I'm afraid this part is over. :-/. Hope they at least stay in business and keep providing what they already have. I'm trying to get the max before they collapse. Last days I'm using GPT-4 for coding, it's amazing tool when you get used to. It will be really a big loss if it's gone. As for those without access I feel sorry. Digital divide becomes wider and more real.
Doubt MS will provide anything like ChatGPT-4 Plus for $20/month. It may take them a year to replicated, assuming they get the core experts from OpenAI. And then they will be focused on business customers.
I'm down for a good stupid joke. And if HN's board decides to fire me over it... wait till I come back tomorrow with Satya and 90% of the company behind me
I’ve been using gpt-4-1106-preview from the API (mostly to use retrieval) and it’s insanely slow. I can submit something and watch a YouTube it takes so long sometimes. I can’t imagine the issues they’re having trying to scale this, present drama excluded.
Same. gpt-4-1106-preview has been brutally slow, which is a bummer since as of a few days ago, it got a lot faster in our evals.
I'm one of the lucky ones to have Claude API access but it's garbage for almost anything technical, so I don't use it. (Solid for writing and liberal arts stuff though)
This whole nonsense around OpenAI made me sign up for Azure OpenAI access, which takes 10 days to get approved by their team (lol). I emailed my buddy who works at Microsoft Research and told him this was absurd, and in the form I used bunch of curse words and copy/pasted my OpenAI billing statement.
I got approved in 12 hours. As usual, it's who you know in this industry...
"openai.InternalServerError: Error code: 500 - {'error': {'message': 'The server had an error processing your request. Sorry about that! You can retry your request, or contact us through our help center at help.openai.com if you keep seeing this error. (Please include the request ID ----- in your email.)', 'type': 'server_error', 'param': None, 'code': None}}"
I actually recommended Phind internally at my company about 10 minutes ago. It's the only service I've used besides ChatGPT-4 that has helped in coding.
Really impressive site. Takes a lot for me to use any other coding assistant since I think they're mostly grifters or wastes of time, but Phind is legitimately pretty helpful.
Since this reads like a paid comment (it isn't, I still don't even pay for Phind yet), I'll elaborate and say what I used Phind for was CUDA-specific and cv2 debugging and code examples that GPT-4-turbo kept shitting the bed on. I suspect that Phind may have better performance when it comes to lower level software development, but I haven't done enough comparisons to truly say.
Gave it a go and was actually very impressed. Gave it a Nix question that I asked ChatGPT 3.5 last week (which ChatGPT had got completely wrong). It got it right first go and included all the sources that I had used to come to same conclusion, so that was cool!
Are the only people that didnt threaten to leave H1B’s and other sponsored employees that are worried about getting deported if Microsoft isn't a 100% sure thing?
Ok, this is clearly not helped by the x post mentioning free voice interface for all free participants. Imagine how overwhelmed the infrastructure must be now. Why cause this problem? So much intrigue
Why paid users like me should suffer because OpenAI decided to give voice services to millions of people, without having resources for that? This is shameless:
We're experiencing exceptionally high demand. Please hang tight as we work on scaling our systems.
181 comments
[ 3.6 ms ] story [ 209 ms ] threadAlso, the uptime graph for November doesn't look so great: https://status.openai.com/uptime
[Edit] Probably a duplicate of https://news.ycombinator.com/item?id=38371169 but I linked directly to the incident page so it didn't show up as a dupe.
losing a CEO is certainly a scaling problem.
On the web, I now see "ChatGPT Alpha," with an "Alpha models" dropdown ("Default" is the only option). Trying to chat with it fails with a generic error message as well. What does it all mean?
I always say "ChatGPT Alpha" pop up shortly, when I loaded the UI when my internet connection wasn't that fast. But now I've got to see the dropdown.
EDIT: found this forum entry that talks about alpha https://community.openai.com/t/got-access-to-gpt-4-alpha-on-...
Assuming these two things are related, if I may editorialize just a tiny bit, I am a little annoyed at how much their rollouts often disrupt service for paying customers. Paid users being impacted by free user rushes really sucks, but is understandable. API developers being impacted by free-user rollouts is unacceptable, and especially sucks for those who have to answer to users of their own.
I suppose this is a wakeup call to migrate to Microsoft's Azure endpoints which, presumably, aren't affected by the current outages. But I'm fully tapped out in terms of yet another service's application and vetting process.
So to connecting it back to the current drama, while I support OpenAI, their employees, and Sam's return, I can understand why folks like Helen would be miffed by management's approach to building. I'm not saying they should slow product development, but would staged rollouts hurt?
Overall Chat GPT's voice chat needs some zing to it when compared to Pi. Yet either both are awesome pieces of technology, just prefer one over the other. Pi is free too ... Im paying $20 a month for Chat GPT.
The ability to say "Hey what's happened in the OpenAI saga in the last 8 hours" or "How did <my sports team> do last night" and get a voice response while I'm walking my dog is the sort of thing I care about.
I have made Pi go off the rails (things it said in responses to my out there questions lol) with my tests and it has cracked my friends and I up. Fun!
Same for me. The days following Dev Day were horrible, and now I'm randomly in a state as if they were rebooting their machines but without killing the session, so that I can continue normally after a minute or so.
And since Dev Day GPT-4 is really slow.
ChatGPT with voice is now available to all free users - https://news.ycombinator.com/item?id=38370252 - Nov 2023 (29 comments)
I was just getting ready to deploy the an assistant based chat bot when this happened. It underscores the importance of designing systems that fail gracefully when a service is unavailable.
My only gripes:
- Sometimes it can be a bit rough getting it to call my functions with the correct data.
- It sometimes won't try to search my files and makes up it's own answer (even though the correct answer is in the files)
- The outage, of course.
But I've mostly worked around that through creative prompts.
I like to use chatgpt for enhancing productivity for rote tasks but I keep finding I can't rely on it. Is there a reliable generative text AI out there?
Before, I would have recommend [1] to contact the CEO of OpenAI for support. It turns out there is no CEO to contact this time until this chaos is over.
[0] https://news.ycombinator.com/item?id=38237794
[1] https://news.ycombinator.com/item?id=38191468
I think it was Roon on Twitter who put it best: “wanton destruction of a beautiful thing”.
Wake up, the AI chatbot craze phase is over. Find some other ways to boost your productivity that are more reliable and will not turn your brain into pudding.
First, there is the fact that ChatGPT and it's cousins require an active internet connection, unlike some other tools that similarly boosted human productivity (like a calculator program).
Second, it is server-based utility. Meaning, even if you have internet connection, server might be down for some reason.
Third, while training your mind to be reliant to ChatGPT, you gradually lose the patience and ability to think outside the box. If your first move when you face a problem is to ask ChatGPT for a solution, then it's no good.
The third one may seem like harmless since we are already using Google, but it's not. Google still requires you to filter the data and go through each listed page manually. In other words, you still are using your brain somewhat. With chatbots, you lose even that "do it yourself" analysis.
Finally working as intended. Perhaps now people will use their brains more, instead of relying on stupid chatbots.
As someone with a diagnosed mental illness (ADHD), chatgpt has helped me more than adderall (prescription scheduled 2 stimulant).
As skeptical of web 3.0 stuff (crypto, nfts etc) as i usually am (just like yourself), chatgpt/llms seems like they have actual value (the valuation might be bubble but should revert to a positive average unlike nfs after the hype wears off).
It just takes a “this is a beta, there may be the occasional outage” banner.
"As a paid GitHub user for many months now I’m glad they move so fast making the service better. I happily take that over a slowly improving but always reliable service. Let reliability come later. For now it’s great they move fast even at the cost of service disruption."
No user accepts frequent service disruption. Especially GitHub which falls over more times than X or Threads.
But it isn't.
They have some good icing (actions is pretty good) but the cake is still just a boxed cake mix from 2010.
ChatGPT on the other hand, isn't finished baking yet, and all the companies that are building a product on top of it are doing it because they expect more, and they expect more on a VC startup timetable, which means quickly.
Edit: and, you know, given how new the space is, there is a relative dearth of companies who have integrated ChatGPT in mission-critical ways that can't withstand an API service disruption or two.
I am a paying customer and paid for the text generation. I don't care, _at all_, about voice input or anything else. I want what I am paying for. Twitter, Facebook, Gmail, Google Maps can all break intermittently.. I don't choose to pay for those things.
Going back to "the old ways" breaks my workflow and makes me not trust them.
They can experiment all they want with beta testers or internal networks.
My backup is much more manual/slow, and I can't always keep pace with live lectures w/o my GPT setup for note-taking, etc.
I'm afraid this part is over. :-/. Hope they at least stay in business and keep providing what they already have. I'm trying to get the max before they collapse. Last days I'm using GPT-4 for coding, it's amazing tool when you get used to. It will be really a big loss if it's gone. As for those without access I feel sorry. Digital divide becomes wider and more real.
Doubt MS will provide anything like ChatGPT-4 Plus for $20/month. It may take them a year to replicated, assuming they get the core experts from OpenAI. And then they will be focused on business customers.
EDIT: found a forum entry that talks about alpha https://community.openai.com/t/got-access-to-gpt-4-alpha-on-...
CATS: HOW ARE YOU GENTLEMEN !!
CATS: ALL YOUR BASE ARE BELONG TO US.
I'm one of the lucky ones to have Claude API access but it's garbage for almost anything technical, so I don't use it. (Solid for writing and liberal arts stuff though)
This whole nonsense around OpenAI made me sign up for Azure OpenAI access, which takes 10 days to get approved by their team (lol). I emailed my buddy who works at Microsoft Research and told him this was absurd, and in the form I used bunch of curse words and copy/pasted my OpenAI billing statement.
I got approved in 12 hours. As usual, it's who you know in this industry...
"openai.InternalServerError: Error code: 500 - {'error': {'message': 'The server had an error processing your request. Sorry about that! You can retry your request, or contact us through our help center at help.openai.com if you keep seeing this error. (Please include the request ID ----- in your email.)', 'type': 'server_error', 'param': None, 'code': None}}"
Disclosure: I'm a co-founder.
Really impressive site. Takes a lot for me to use any other coding assistant since I think they're mostly grifters or wastes of time, but Phind is legitimately pretty helpful.
Since this reads like a paid comment (it isn't, I still don't even pay for Phind yet), I'll elaborate and say what I used Phind for was CUDA-specific and cv2 debugging and code examples that GPT-4-turbo kept shitting the bed on. I suspect that Phind may have better performance when it comes to lower level software development, but I haven't done enough comparisons to truly say.
Just like at Twitter?
We're experiencing exceptionally high demand. Please hang tight as we work on scaling our systems.