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Try Our AI Assistant at 650-460-2286 – Feedback Welcome

12 points by z61a ↗ HN
Hello Hacker News community,

We're developing an AI Assistant designed specifically for restaurant operations. It’s crafted to take orders via phone calls and directly input them into the restaurant's POS system, effectively bridging the gap between customer interaction and order processing.

We need your help to fine-tune it:

- If you're in the US, please call 650-460-2286. Feel free to place a mock order or inquire about menu items. - We'd appreciate your feedback on the experience.

Your insights are crucial for us to improve the product. Thanks for your help!

JZ & Tony

15 comments

[ 3.0 ms ] story [ 48.5 ms ] thread
nikolay
The voice seems real, not AI-generated.
z61a
Thanks. It is actually AI-generated.
sergiotapia
I asked it if it spoke spanish, said yes, I then asked some stuff in spanish and it responded in English anyways.

Sometimes it would hang unnaturally for a long time after I finished speaking and then do the beep to "confirm receipt" of what I said. I think that may need to be more sensitive?

The voice was a little andro - make it more manly or more feminine to make it more human.

Good start!

z61a
It only supports English now. Will add support for other languages. The ASR and TTS have room to improve. Thanks for your feedback!
JCharante
Why do you only have 5 karma? You should participate more often in the community
z61a
I usually read. Will participate more. Thanks!
qup
A very small percentage of users comment.

It's probably better that way.

dr_petes
It doesn’t seem to listen to other languages besides English.

I tried Spanish and Portuguese (Br).

It thought pedir (to request) was a flavor.

I also asked for bread, water, and cheese and only responded with Bubble tea.

I waited almost 30~ seconds after ordering, to find out it didn’t hear my original request. Might suggest shortening the retry.

z61a
It only supports English now. Our log shows the conversation ended when the assistant ask you for modifications, did you hear that message?
dr_petes
Yes, but from my point of view I had to speak my request twice before the AI responded.

I thought it was thinking, but it was a very long delay between pauses.

I like the idea, don’t want to come across as negative!

z61a
Thanks for the feedback. We do notice the AI feels a little bit slow for the first round of conversation, but we also notice once you get used to the pace of the AI, the conversation will become more smooth. We have added some improvements, please give it another try, and looking forward to your feedback!
entropyie
Worked quite well! I would say it's usable by savvy people today. However the delay and turn-based interaction would preclude my parents from using it successfully. Nice work though!
z61a
Thanks for your support!
stevenae
Very cool! The voice sounds like it has a bit-so-slight lisp.