I don't think we'll see a reduction in customer attitude until airlines step up. And airlines won't step up until they are actually penalized for delays/cancelled flights due to foreseeable circumstances (like understaffing, too tight a timetable for transfers).
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[ 8.2 ms ] story [ 103 ms ] threadhttps://www.faa.gov/newsroom/faa-releases-unruly-passenger-h...
I don't think we'll see a reduction in customer attitude until airlines step up. And airlines won't step up until they are actually penalized for delays/cancelled flights due to foreseeable circumstances (like understaffing, too tight a timetable for transfers).