Mailersend Issues
This post is not for discussion about what service is better, and what I should look at.
For the last month, I have been trying to get my account approved. Each time I provide more information I get a response of "After careful review, it has been determined that your account does not comply with our terms and community standards. Due to this, your account will not be approved." I have reviewed the terms and community standards over and over and can not find a reason that it would go against them.
I have reached out to them and received a response of: ``` Our system performs various checks on the provided information to determine a new account's validity. After a thorough review and careful consideration by our team, we regret to inform you that your account didn't pass our approval process.
Due to the sensitive nature of our internal security measures, I'm unable to provide specific details regarding the circumstances leading to this decision. I sincerely apologize for any inconvenience this may cause you. ```
I let them know our business model about our company/organization. and described our use case as "We send emails that are a varity of items. Invoices from donations, purchases, as well as emails that let parents know when their student arrive and leave the event."
Why do companies make this so difficult and hard to pay them to use their services. And why would they deny you without giving you some information about what term you are going against?
1 comment
[ 3.1 ms ] story [ 14.9 ms ] threadI don't know anything about Mailersend.
I know unfortunately a lot about the various tactics bad actors use to take advantage of businesses and abuses such services. Whatever it is that you're doing, no matter your intent, has clearly tripped their alarm wires and they've made a decision, probably an automated decision, not to do business with you.
They don't give information about why they've denied you because that's precisely the game that bad actors play…tweak the application until it passes whatever the test is. Abuse the service until they're kicked off, and find another one (or create another fictitious organization using what they've learned this pass and abuse the service yet again).