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Hetzner Oregon region IP's blocked by sites

9 points by jollyjerry ↗ HN
I was tracking down why my app couldn't make http requests after moving to Hetzner. Initially, I suspected openssl handshake issues based on the error messages, but after making sure that all the versions were the same to compare with a working host, I realized that the oregon region IP's are just blocked. Support was quick to answer, suggesting creating another instance / IP. However, all the IP's were 5.78.x.x, and they all appear to be blocked as well.

$ curl https://www.google.com -vvv # snip <p><b>403.</b> <ins>That’s an error.</ins> <p>Your client does not have permission to get URL <code>/</code> from this server. <ins>That’s all we know.</ins> * Connection #0 to host www.google.com left intact

Creating another VM in Virginia region running the same commands work:

$ curl https://www.google.com -vvv <HTML><HEAD><meta http-equiv="content-type" content="text/html;charset=utf-8"> <TITLE>302 Moved</TITLE></HEAD><BODY> <H1>302 Moved</H1> The document has moved <A HREF="https://www.google.com/sorry/index?continue=https://www.google.com/&amp;q=EhAqAQT_APCPKwAAAAAAAAABGMaDq68GIjC2bqBnnF_Ayy8Wat70eMWXugq1W1Tmj1nrlx-STddRNpyR4pXlau8FWkxxnUPpK_AyAXJaAUM">here</A>. </BODY></HTML>

3 comments

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Hetzner_OL
In case you haven't done so already, please let our support team know about this at the end of your support ticket: "Support was quick to answer, suggesting creating another instance / IP. However, all the IP's were 5.78.x.x, and they all appear to be blocked as well. [...] Creating another VM in Virginia region running the same commands work." It can be helpful for our team to know what troubleshooting works. And thank you in advance. --Katie
tiffanyh
Hetzner is the best.

(a) Please bring dedicated servers to US.

  Especially your AX102 line.
  AMD “consumer” line makes for phenomenal dedicated servers.
(b) Centralled located in the US, like St Louis.

(c) Also, adding BGP (BYOIP) would be huge too.

Those two things are what’s blocking me from using Hetzner for my US operations.

jmspring
A buddy and I have both run into the bad IP range in Oregon. We moved to using VMs in Virginia. It wasn't worth chasing down the bad IP range. I always use a blacklist check - https://mxtoolbox.com/blacklists.aspx - for instance.