Optery's Statement Following Investigative Report on Onerep by Krebs on Security (optery.com) 17 points by beyondd 2y ago ↗ HN
[–] CharlesW 2y ago ↗ Lawrence, is Optery's subscription cancellation 100% self-service?Onerep's dark pattern: https://imgur.com/a/e5pZyrK [–] jlund-molfese 2y ago ↗ Yes, it’s self-service, see also:https://help.optery.com/en/article/how-do-i-cancel-my-plan-4... [–] beyondd 2y ago ↗ Optery cancelation is 100% self-service from inside the app per the instructions on the Help Desk. And if you can’t figure out how to do it yourself, just send us an email and we’ll do it for you.
[–] jlund-molfese 2y ago ↗ Yes, it’s self-service, see also:https://help.optery.com/en/article/how-do-i-cancel-my-plan-4...
[–] beyondd 2y ago ↗ Optery cancelation is 100% self-service from inside the app per the instructions on the Help Desk. And if you can’t figure out how to do it yourself, just send us an email and we’ll do it for you.
[–] rubinlinux 2y ago ↗ Suggestion: A lot of people live as couples at the same address. Your plans don't provide an easy win for them. [–] beyondd 2y ago ↗ Would Optery for Family help?https://www.optery.com/family/
[–] krebsonsecurity 2y ago ↗ It's good to see others coming forward with what they know.Previous discussion on this here: https://news.ycombinator.com/item?id=39709089Original story: https://krebsonsecurity.com/2024/03/ceo-of-data-privacy-comp...
6 comments
[ 3.6 ms ] story [ 24.9 ms ] threadOnerep's dark pattern: https://imgur.com/a/e5pZyrK
https://help.optery.com/en/article/how-do-i-cancel-my-plan-4...
https://www.optery.com/family/
Previous discussion on this here: https://news.ycombinator.com/item?id=39709089
Original story: https://krebsonsecurity.com/2024/03/ceo-of-data-privacy-comp...