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Massive launches with online projects are a dangerous thing due to system faults when the gates open.
I'm a little surprised that Blizzard hasn't figured out how to do the "highly anticipated launch" thing more smoothly yet.

I'd wait a week or so to start looking at reviews. Right now the vocal people are going to be the ones that are pissed that they can't log in.

Just refreshed the page after some 50 minutes. At the current rate there are about 200 negative user reviews per hour.
Everytime I see Diablo 3 online to purchase, ten minutes later it is all sold out. Do vendors not order enough supplies?
It is possible to get a digital only copy directly from Blizzard.
a lot of this seems to be anti-DRM protests which hits close to home after that time my internet was down and i wanted to play Assassin's Creed 2