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What was the post about giving malicious users worse UX?

4 points by panstromek ↗ HN
I can't find the post, but I remember it being posted here some time ago (months, maybe a year?).

Somebody found out that it's more effective to give malicious users worse user experience (slow loads, random error messages) instead of banning them completely.

5 comments

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unnamed76ri
Maybe you can’t find it because HN has given YOU a worse UX??

Kidding of course. I feel like I remember seeing something like that also.

kypro
It's effective giving users a worse user experience in general when you're trying to limit some action.

Have you ever tried to unsubscribing from Prime? If you want a crash course in how to stop a user doing something you don't want them to do then I'd start there.