Banishing "wrong" individuals/customers with NLP-techniques

The way ICT-companies are usually conveived is based on their brand, overall style/behavior and type of services they offer. It's the brand that takes the hits, when something goes wrong publicly, but it is a lot harder to reverse model, who inside the company has used deceitful practises against certain customer.

By "deceitful practises" I mean to compare individuals working for a company

a) to belonging to multiple Google+'s circles (the company being just one of the many) and b) to be willing in aiding of banishing certain individual.

Most often the deceitful practise means using anchoring technique (NLP-term) to make certain individual unconformtable while using the service or certains parts of it. Skilled user of this technique can make it very hard to prove, what has been done against someone. Actual anchoring can made by one helpdesk-person only, but sometimes the company as a whole (a small company, everyone belonging and working for it) might approve certain kind of actions against someone. The reasons vary. Might be related to ideological differences or maybe they were given wrong information (or worse: money).

For an ICT-company it is quite easy to plant a NLP-anchor as the software is often so easy to change (and break). Personally I've had these (unprovable) problems with a small company offering VPS-services and with a medium sized company offering document backup -services (for example). And no.. there were no p* or other illegal material involved.