HN Explorer

Ask HN: Domain registrar that won't block my domain with zero notice?

8 points by fuckgoogleplay ↗ HN
Hi,

I had a registrar suspend a my very important domain for no good reason and with no warning, and it was hell getting it back online.

I'm now in the market for a premium registrar where they actually contact me and get my side of the story before messing with my business. I've contacted MarkMonitor, Com Laude, and Safenames so far, waiting for a response.

I'm curious what the ballpark cost of this kind of services would be? Also, is there another option that HN recommends?

Thanks

11 comments

[ 3.5 ms ] story [ 38.4 ms ] thread
bearjaws
I would love to hear more of this "no good reason and with no warning".

What are the domains hosting?

fuckgoogleplay
A shop where you can pay for goods with a credit card. Somebody didn't recognise the charge.
readyplayernull
Godaddy? I left that clown car of a registar for Namecheap, never looked back.
fuckgoogleplay
Who said something about godaddy? Namecheap looks decent with their 24/7 support, but there are some horror stories here on HN how they mess with the domains too.
toast0
IIRC, MarkMonitor charged about $100/year for a basic .com, more if you wanted registry lock and they had a minimum spend in the neighborhood of $10,000/year. Circa 2013, when NetworkSolutions had a phishing incident and I realized my boss was still using NetworkSolutions in 2013...
fuckgoogleplay
Thanks. $100-$500 a year for a com I can understand, unfortunately I have 1 domain that needs top-notch support, so IDK if I can justify $10k a year for 1 domain.
KomoD
So who was the registrar and what do the domains host? I do doubt that it was for no reason.
fuckgoogleplay
Some small-time registrar that I chose back when I didn't know if the business will take off or not. A shop where you can pay with a card. Somebody didn't recognise the charge and sent a complaint to the registrar. Instead of giving us time to investigate/explain/refund, they locked the domain first. Also, that is what chargebacks are for, I want a registrar that at least knows that much.
solardev
Can you just use a standard registrar like Cloudflare?
cpach
Porkbun seems very popular these days. My personal favorite is Dynadot. I hope that neither of them would shut down a domain in the manner that you described.
romerocarlos
Any of the options you cite are acceptable and handle high-level clients. I would also recommend CSC.