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(comment deleted)
Sounds like the trainee was let down, really.
Yeah. "The vendor was read the riot act for putting an unsupervised trainee on the console"
Yes. And didn’t feel safe enough to report the mistake themselves, so the client needed to stumble across it.
Exactly, and to even give a trainee privilege to shut down all of storage seems like a policy failure.

So the title should be 'Weak policies took down our business'

I don't get the riot act part, what does that mean exactly?
The vendor got yelled at / severely chastised.
Got that from the context but not really how it ties with the riot act.
(comment deleted)
I didn't either but I found an interesting article about it.

https://www.atlasobscura.com/articles/read-the-riot-act-mean...

According to that, the Riot Act was an English law that was actually read to protestors ordering them to stop what they were doing, and threatening that if they did not stop, they would be executed.

So, metaphorically, reading someone the riot act is a threat that if the behavior continues, there will be severe consequences.

Thanks, that clears it up!
> The PFY was duely grabbed by the griddlins and had his futtock roasted.
Why wasn't there a PAM solution in place that logged all the mainframe user level activities and commands? Maybe cyberark or such? Would have help to trace the issues and even control such commands from being run by a novice.