Ask HN: Have you migrated to Proton mail/calendar/pass/etc.? How was it?
I see that Proton (https://proton.me/) offers a fuller suite of tools these days beyond just mail: calendar/password manager/cloud storage/vpn
The pricing looks pretty good too at $9.99/month for everything
Has anyone migrated everything to them? How is it if so?
I currently pay for a Google Workspace on my own domain and iCloud for storage, which already amounts to more than Proton are charging (and Proton allows 3 custom domains for email vs Googles 1)
76 comments
[ 3.8 ms ] story [ 127 ms ] threadWhen I will need a suit I would consider them over others.
I've tried their VPN, Calendar, Protonpass extension, etc.
VPN gets a 5/10 for me. I prefer PIA for speed, reliability, and streaming. (Also dedicated IP optino.)
Calendar gets a 1/10 for me. I don't use it, it was too hard to figure out in terms of UX.
Proton Pass gets a 9/10 for me. Easy, quick, importing all my passwords into it was fast. I wish it had a standalone app with local storage or something.
I use several custom domains for mail and have appreciated having the option to have it all in the same inbox. I wouldn't personally compare it to Google one-to-one, but it's excellent at mail.
Regarding calendar, please let us know what you found difficult to use, and on which platform (web, mobile, desktop)?
Thank you for the high rating of the Proton Pass browser extension! Note that our new Proton Pass Windows app comes with offline support too (https://proton.me/blog/proton-pass-windows-app), as will the upcoming macOS and Linux apps.
The email app was _fine_, but not great, and again E2EE was difficult to use with other apps. Especially on desktop I like using a dedicated app, and their bridge just never cut it for me in terms of stability.
The VPN worked well! I ended up switching to Mullvad, and have now moved to Mullvad-over-Tailscale, which works alright.
I never used their password manager (very happy 1Password user), their cloud storage (content with my Syncthing setup).
Seems that Protonmail has made some improvements for the searching but people are still complaining. Oddly enough I'm also using Mullvad but I couldn't be bothered to get it via Tailscale as I share my subscription with my dad.
I'm curious about what is different with Proton regarding this point?
That's quite different from MICROS~1.
VPN was great, no issues. Calendar was pointless; no way to sync between Google calendar updates; you could import your calendar from Google, but as soon as someone changed an event Proton Calendar was out of sync and you wouldn’t know unless you check in on Google Calendar, thus making Proton Calender pointless.
Proton Pass seemed good except it launched with no way to use it on an Intel Mac. So unusable for me since one of my machines is an Intel Mac.
Drive I tried out but since there wasn’t a way to view photos like their competitors at the time I never did much with it.
Mail was good for years, but the family plan was enough for me to give up. There didn’t seem to be a way to share an email domain with my wife and have each of us be able to access an email on that domain (e.g. wife@example.com on her account and husband@example.com on my account).
I think Proton has good services once they mature but they had a spate of releasing half-baked products.
Regarding Proton Pass on macOS, you can use the browser extension and the web app on any macOS device, and the desktop app for macOS will soon be available too (now in closed beta). Silicon chipsets should be able to use the iOS Proton Pass app as well.
You can easily view photos on Proton Drive now. You can also use the Proton Android app for photo backup (on iOS this functionality is in beta as the moment).
Finally, you can share the domain with a family member - the Proton Family plan supports both custom domain addresses for sub-users as well as existing Proton Mail addresses.
If you're having any issues using any of the services, please contact us at: https://proton.me/support/troubleshooting?product=account, and we'll make sure to look into each of the issues closely. Thanks in advance!
Proton Drive is quite impressive to me now. Photos beta came along about 2 weeks after I unsubscribed I believe; bad timing on there I think; the Windows support was dangling in front of me for so long with no Mac support or Photo support I gave up waiting and moved to iCloud.
Proton Pass at the time did not have a Safari extension iirc, so on an Intel Mac you could not use Safari. I use Safari (mostly unwillingly), therefore I could not use ProtonPass at that time.
For the family plan, is sub-users a new concept? I was shocked I couldn't have a shared email (us@example.com) + husband email (husband@example.com) + wife email (wife@example.com) with the obvious access controls you would expect from such a setup.
The security was good, but I find it more practical to just use iCloud. The VPN was nice, but for everything else - I have 1Password, etc..
Look into the lock-in, I was able to sync my mail out over several days using the bridge but some people have had issues getting their email back.
Proton's offerings don't stand out, they just work and I forget they're running. "Boring" is pretty much what I want from such services.
In terms of e-mail, it's pretty good. Nothing special, but the fact that it's E2EE and they've figured out a way for me to still search the contents in the browser is pretty cool. I use it mainly with Apple Mail though.
I don't use the calendar and contacts. Not sure why, but I remember I tried them and they just weren't as useful as Google's.
I do not use Proton drive or pass so I can't comment on those. But the email, cal, and vpn do exactly what I need them to.
Haven't had any complaints about the mail service! In fact, I recently made the decision to completely drop gmail and it has been working great so far.
I do wish you could have separate emails funnel to separate inboxes that are accessible in the same UI. Right now you can only route to different folders, or create a separate account entirely and switch between them using a toggle in the app. I think functionally the separation need is met, just not in the way I prefer, so I'm not too upset about it.
The VPN has been fine so far when I sparingly use it. I would get a lot more use out of it when it has Apple TV support. I am holding out for that, apparently it is on the roadmap for this summer.
Long time ago, here on HN, someone recommeded a swiss email service. It was not hosting, they didn't have a webmail they just provided the SMTP/POP/IMAP service and you could bring your own domain. Started looking for them but can't find it anymore...
https://www.migadu.com
My only complaint about Proton is it takes forever to start. Proton Mail shows a splash screen for seconds every single time. Over time it starts to feel unbearably slow. And recently, someone on their product team had the genius idea to put an app switcher as the new default screen, so now it's 1 click plus the splash screen just to get into your inbox. Takes too long to get to email basically, but on the plus side it prevents me from checking it too often.
My gmail emails that I use with app passwords etc. all had their prices raised recently to $7.20/month. For a long time I was paying $5. So it should still be cheaper to use Google over Proton for 1 domain, but if you have more than 1 maybe it's worth switching.
I haven't tried Proton as a developer yet (app passwords, using their APIs, etc.) just as a user. Overall it's a very similar experience to Google.
If you navigate to the inbox - https://mail.proton.me/u/1/inbox - there's a splash screen with the Proton logo in the center and the text "Loading Proton Mail..." for several seconds on every single page load.
Try it out! Let me know.
It's been hilarious trying convey this to you guys. You designed it that way, it's not a user issue at all. If it helps sometimes it will say "Loading Proton Account..." for a couple seconds then "Loading Proton Mail..." for a couple more seconds.
I would say this is one reason not to use Proton - they treat you like this when you open a support ticket too, like it's impossible there's anything wrong and it's always user error. They're always confused as if nobody has ever reported it and you never arrive at a solution, you just get sick of talking with them after a while because they don't know their own product.
This user disagrees.
> Gmail is not encrypted
Don't know where you heard that but Gmail uses client-side encryption too: https://support.google.com/mail/answer/13317990?hl=en
They also use all the industry-standard encryption for requests. Proton may use different encryption techniques than Gmail, and because Proton doesn't run an ad business on my inbox like Google does, there are probably generally less crawlers in Proton messages than in Gmail, but wouldn't that make Proton faster?
I'm surprised the several seconds long splash screen doesn't get reported often - it's glaringly the only thing wrong with the service.
Email trackers, on the other hand, load upon the opening of a particular emails, not the entire inbox, so that shouldn't prolong the time it takes to load the web app, but only those emails that contain them.
I don't buy this theatre for 1 second. Proton obviously has the ability to run a data business off my data if they wanted to - they own it all and it runs on their server.
Not saying they do it, but the idea that it's impossible because of "encryption" is a joke - you assign the keys and you could easily use them on the backend out of my view, the user has no visibility into how that works or what you guys do behind the scenes - it's not like decentralized technology (even the best decentralized tech can't deliver on this promise yet).
So it seems like it's slow because of client-side encryption which Google also does. Yes I know they have a data business, but the data is still encrypted.
Your encryption keys are encrypted with your password (which we don't have access to), so we cannot access or use your keys. Therefore, the server doesn't in fact have access to your private encryption key. Once the files are encrypted with the user’s public encryption key they are no longer accessible to the server or the server’s owner: https://proton.me/blog/zero-access-encryption. For more resources on PGP encryption we recommend this one too: https://proton.me/blog/what-is-pgp-encryption.
I still use Proton, it's not a deal breaker, it's just a clunky and annoying software at times.
Or I hover and it's like tooltip! And I'm like dang that was fast, hm what if I... click- result! Dang that was so freakin fast how do they-
Because if you aint snappy you crappy you feel me
I do not use Proton's other services, not because I don't like them, but because I'd rather not depend on any one company for so many critical functions.
Overall it's been... okay. If they implemented the quality of life improvements (e.g. search bar for Android Proton Calendar events and Android Proton Mail contacts, ability to edit a shared calendar event, hide spam toggle from "All Mail" email view) people have been asking for years for the experience would be much better, but overall it's clearly not a deal-breaker for me since I'm still using it.
Between the bugs in their apps, the slow rollout of basic features, the cost being a little high for what you receive (especially if just paying for email), I think it's a tough sell if you have high expectations coming from Google services. However, if all you care for is basic private/secure functionality, then I think Proton is a fine choice.
Proton Bridge does not work as advertised. Its IMAP server loses mails, puts them in unexpected places and synchronises incorrectly.
I cancelled my account.
I host what I need as a service, I run locally and sync the rest.
Even if Proton act as a friendly company, it's still an enterprise witch have the job o making money. They are less close than their direct competitor Tutanota, so with them you can pull your data for a local automated sync with JMAP (at least for mails, I do not know if they offer {Card,Cal}DAV for the rest) but that's is. They are as hard a Alphabet to get data synced (not punctually exported), Alphabet offer a buggy non-standard IMAP, offer a broken cardav API, they offer a homegrown IMAP version. In practice it does not change much.
You want to own your data? Buy a domain name, keep a relay personal mailserver, if you need a webmail choose one (Mailpie, Modoboa, Roundcube for instance), run OwnCloud if you like such web-centric model. Most of the west world have FTTH connection with more than enough upload for personal usage. You emails for antispam cab be hosted also by Google if you want, but on your transferable domain, and you have all the infra at home, if a service start to be bad you switch transparently for yours correspondents.
Mail search is hamstrung, it only does subjects and from, not the body. I miss being able to find stuff easily. The web application is passable.
I've mostly been happy. There was a bug at one point where the iOS app couldn't delete more than 10 emails at a time, which may still be there. I haven't had to do a purge for a long time so I've not checked.
Otherwise, pretty great. I don't care about having a desktop client - never did with gmail and never have with proton. Aside from the aforementioned bug the iOS app has been good enough. The filtering features worked just like I hoped, and with catchall addressing I've been able to detect a few data breaches, on a few occasions before the company in question did.
VPN works well. I wish I could just pin my favorite connnection on the desktop app since I only ever use the one. I've got it set up on my router as a toggle, but I don't usually want my whole network switching.
I don't use the calendar, I've got a paper calendar instead because I like the art and having it in my face makes me actually look at it.
I also don't use drive. I really don't have much data honestly outside of my media collection which is too big for such storage services, and backed up with the physical media anyway. I pay for iCloud for easy backup and photo storage, and so I just put the handful of docs I need to sync there. And none of that is stuff I'd care much if it leaked. No nudes, no tax documents.
Pass is pretty great. I'd been using LastPass for ages and eventually migrated to BitWarden after being unhappy with the offering for a while. Then recently I switched to Pass since I was already paying for it essentially. I really like the email aliasing feature, since that's something I was already doing manually via catch-alls. My only complaint is that it's not obvious that I can just respond to emails sent to that alias without compromising my actual address. I'd really like for it to be part of the mail UI. With my hand-crafted aliases I always just created a new user whenever I needed to respond, and it'd be great if I didn't have to do that and could just use the same system as protonpass. Because it's so much nicer.
For reference, I'm on a (legacy) Visionary plan that gives me access to everything, which is very similar to the current family plan.
Regarding the Proton Mail iOS bug - that's been fixed.