Ask YC: Auction-based pricing?
Therefore, we are leaning towards auctioning off the 30 office spaces one by one. (Technically, the 30 best bids will win, with the minimal bid being the cost of electricity and water for the person.)
Pros:
- Maximal usage of office space. We better have 1 person pay $5/mo instead of leaving the workspace empty.
- If this is a blind auction, the best bid could be as much as twice the average.
- We can accommodate people from different levels of income (e.g., underpaid artists).
Cons:
- Confusion on behalf of people wanting to sign up.
- If the auction is open (everyone can see the bids) we won't get such a good price, because we don't think there will be more than 100 people bidding for the 30 places.
- Winner's curse. People may feel tricked if they pay more than their peers.
- We won't require a contract from renters, so at the end of each newly open space will be auctioned off. People that pay a price too high could leave and immediately make a lower bid for next month.
- Cartels. Given the relatively small number of people bidding, we can have groups of people agreeing not to outbid each other and thus driving our average price down.
- If the average price falls under our total expenses we are in for cash flow problems. However, this could also happen with a fixed price - if 1/3 of the people leave we are screwed.
Thoughts? Ideas? Should we go with a blind auction?
14 comments
[ 688 ms ] story [ 2255 ms ] threadIf you're being altruistic, or want to cater to some really low budgets, you can have a "artist in residence" type program where you sponsor one or two spaces for free, or you can have a row of desks for single person freelancers that go for cheap.
You might want to offer different services or spaces for different amounts, cutting back costs and offering cheaper/smaller space to make the inequities real, and therefore justifiable.
However, while we felt this might work well if we were simply selling serviced office space, we didn't think it would help create a nice coworking environment. In a coworking space the individuals that come to the space are far more important than anything else. If we made a big deal out of the pricing structure, we might end up with people that are their primarily because they see it as cheap and not because they want somewhere to cowork. We choose to just keep it simple and replicate Citizen Space's approach: http://coworking.pbwiki.com/PricingExamples
You could probably do it in an open auction too. Count the people who want to participate at the minimum price, start incrementing the price at predefined steps and count the people who are still in. Once you have less than 30 people, you have a price. An open auction every month may be too much of a hassle, though.
I live in Sofia too, drop me a mail if you like.
Basing rent on what it costs you to service the place is OK if you just want to keep the space occupied, but not if you intend to make money. So make the decision: which is it? Profit or occupancy?
I was a landlord for a few years and had to deal with this every time a lease expired; it isn't rocket science.
1. Covering our rent and the large financial risk 2. Creating an environment that brings interesting people into the space, as madmotive implies the people are what makes the space work 3. Being open and flexible to suit people with different incomes, often the most interesting people are not the ones with the largest budget but can contribute more in other ways
What has worked for us is to do some of what tstegart suggests and create different products for different people so we have a percentage of the space as small offices who pay a higher rate plus a number of serviced desks... these create financial stability and provide products that suite those with a better income. We then have all the rest of the space for coworking and offer a range of options that give people choice depending on their need and budget. Some pay £100 per month and less frequent coworkers pay £60. We also have drop-ins with no fixed price. This is important to get right, no fixed price doesn't mean free as free implies no value. It is up to the individual how they pay and it may not be entirely a financial arrangement, we have people do workshops or help out in other ways. If you were to do this, I would encourage you to make it very easy for people to understand value from your perspective so they can make a decision based on facts, most people have no idea what it costs to provide a bit of space so give examples.
There is a delicate balance that we had to work at and still haven't made it perfect, but having such a mixed range of offerings means we are able to balance the financial risk whilst removing barriers to entry for cool people.
So you'll have to come up with something like that. None of the auction proposals (Dutch, M+1st price, whatever) will do it because everyone will pretend to be poor.
PS: Student/senior discounts are another classic form of price discrimination (the assumption being that students and seniors tend to be more price sensitive).