For anyone who didn't know Google apparently deleted (like in making it unrecoverable) a larger customers subscription (and GCP data) and also all backups as far as it sounds. The customer luckily had their own backups elsewhere outside of GCP.
UniSuper is a large financial organisation. It’s managing $100 billion plus in pension funds.
I think because it’s an Australian company the reported news hasn’t been picked up more as nobody knows who they are. The wording of the official press releases has also been carefully worded/managed to reduce what is really damaging news for the GCP sales department who are on a big push in Oceania for the large corporate companies dangling free credits.
This sounds like your classic "GCP Locked/Deleted my account automatically" post that we get in HN every few months, but now it affected a larger player
I came here expecting this to be a bigger deal already. My favorite quote from the Guardian article:
“While UniSuper normally has duplication in place in two geographies, to ensure that if one service goes down or is lost then it can be easily restored, because the fund’s cloud subscription was deleted, it caused the deletion across both geographies.”
This is as comical as it would get by Google Cloud. “Unprecedented” event, only it’s happened so many times that at this point stories like these can’t surprise anyone.
> inadvertent misconfiguration during provisioning of UniSuper’s Private Cloud services ultimately resulted in the deletion of UniSuper’s Private Cloud subscription
The real question here is who pushed the misconfiguration that led to account deletion ? If was Google, it looks really, really bad on them especially considering they also seemed to have deleted their backups.
I don't understand how this isn't a bigger deal. No public COE (correction of errors) for what happened on the google side? Without a public COE from Google I don't understand how anyone could use GCE for a serious production system.
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[ 2.6 ms ] story [ 43.2 ms ] threadThat's insane.
GCP does have customers in each of the above segments, I suppose we’re just lucky they weren’t affected.
I am, unfortunately, a customer of the retirement firm, UniSuper.
I think because it’s an Australian company the reported news hasn’t been picked up more as nobody knows who they are. The wording of the official press releases has also been carefully worded/managed to reduce what is really damaging news for the GCP sales department who are on a big push in Oceania for the large corporate companies dangling free credits.
“While UniSuper normally has duplication in place in two geographies, to ensure that if one service goes down or is lost then it can be easily restored, because the fund’s cloud subscription was deleted, it caused the deletion across both geographies.”
https://www.theguardian.com/australia-news/article/2024/may/...
The real question here is who pushed the misconfiguration that led to account deletion ? If was Google, it looks really, really bad on them especially considering they also seemed to have deleted their backups.
This is unclear. What is a "private cloud subscription" in GCP? Do they mean the Organization got deleted?