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Congrats on nabbing Wells, he's an awesome Product Designer and all around standup guy.
Congrats Wells!
I like the statement "Wells will be fighting for the users".

It provoked an interesting thought, "what if certain employees are appointed by the users". The UX guy perfectly makes sense to be the representative of the customers first. He should listen first to them and then to the CEO.

Just thought of sharing my utopian 2c

Great work Wells. I wish you the best of luck with the great team @ Kicksend.
At http://blog.kicksend.com/new-version-of-web-app I read:

"Under the old pricing model, Kicksend’s introductory plan allowed users to send up to 1 gig per month for free, with additional plans available for users who wanted to send more than 1 gig per month. In the updated model, users can send an unlimited number of files at no cost, on all of our platforms."

Honestly, I'd love some insight into how this makes sense.