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Terms of Service?

"Naturally, we're never liable for any damages we've caused."

Actually, close, it seems.-

Their TOS go as far as a refund (!).-

PS. Also, they seem to have a penchant for Uber Eats gift cards. Which, then turn out to have been canceled.-

(comment deleted)
Someone wasn't ready for HackerNews traffic.
Determining liability is actually quite simple and straightforward in this case. Making it stick, however, will turn out to be very complex.
> resulted in the cancellation of over 5,000 commercial airline flights worldwide and disrupted businesses from retail sales to package deliveries to hospital procedures, incurring losses in revenue, staff time, and productivity.

... and human lives.-