It's horrific, but anything to do with finance is so heavily regulated that people are afraid to sneeze without filling out the proper paperwork.
When you add a small, but quickly growing, company with (likely) mediocre and/or overworked support staff with an uncommon request, it's easy to get stuck in the cracks.
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[ 3.9 ms ] story [ 17.2 ms ] threadWhen you add a small, but quickly growing, company with (likely) mediocre and/or overworked support staff with an uncommon request, it's easy to get stuck in the cracks.