A solid focus on the needs of users

The article [1] is about the journey of a particular company but the discussion about their motivation on various topics was really interesting.

Liked their approach to fixing problems to provide a better service with a clear user focus:

  ...limits discovery
  ...doesn’t help the decision-making process
  ...lacks integration
  ...discontinued API access
  ...lacks a cohesive community
  ...can’t quickly adapt to community needs
  ...is not the platform readers deserve

[1] https://hardcover.app/blog/why