Ask HN: What is the most expensive off-the-shelf software you have seen?

38 points by fire_lake ↗ HN
I’m curious what is the most expensive off-the-shelf software you have seen?

I expect the answer to be some obscure B2B CAD program? Or perhaps an RDMS?

I realise it can be hard to compare due to difference in pricing models - pay per seat, pay per month, pay one off - but I think we can still have a good discussion.

77 comments

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The Bloomberg Terminal costs $27,660 a year (or $24k a year per user), and it's difficult to disrupt because most users are attracted by the built-in "social network" and access to a lot of premium data and features in one place.
yes I think that per seat BBG is probably the most expensive off the shelf software
You have to remember those terminals are used by people who earn USD1M+ with bonuses. Which in turn means that they have to make their employer at least USD10M+ per person. Their expense accounts for entertaining clients, in a month exceeds the annual cost for the Bloomberg terminal.
lol I don't mean to be dismissive but that's not necessarily true. A lot of people have bbg terminals, even back office personnel with relatively modest salaries. They need it for their work as well.
Also, keep the hardware connection in mind; even though it's no longer as dominant as before.
I'm not a mainframe guy. I have only worked with enterprise scale Unix (AIX, HPUX, Solaris) deployments. Oracle ERP used by a multi-national manufacturer. SAP ERP used by a different multi-national and also at several government departments. Of course, these systems are also require Oracle RDBMS or IBM DB2.

The systems that I have personally worked with have all been in the $5M+ range. But that is just for the software licenses. There also are an army of very well paid consultants tasked with customising the system to the clients requirements. And then there is the enterprise hardware from IBM, HP or Sun (now Oracle).

not really off the shelf if you buy a license from a salesperson and have people customize it for you
What do you mean by "off the shelf"? Sold without custom development? If so, a lot of enterprise software is sold "off the shelf" to small/medium customers
Even SME versions of SAP ERP require customisation.
Cadence software has various per-seat licensing schemes with a license manager. One can check out tokens to get enough for specific tasks, or in some cases needs specialized licenses.

Not sure about today, but there were licenses for highly specialized stuff for ONE seat @ $150k/year. Most were $30k/year.

I'd start with a public company that has very few customers.

For example, Palantir

Not true, you can sign up for Foundry today and pay per compute second / storage second. It is pay per use.

Of course big companies sign huge deals for discounts, but that is the same for Snowflake, Databricks, etc.

What is the definition of "off-the-shelf"?

Above a certain price/importance threshold, the vendor will have engineers assigned to fine-tune the software to each customer's needs. Does that still count as one?

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If we are including ready-made B2B products, your high score will probably come from some obscure semiconductor, healthcare, banking, insurance or logistics vendor. Much of the cost is then about consulting & configuring more than any specific code pile.

Top of my mind right now would be the EDA tools used by semiconductor designers.

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It's definitely blurry, because as the price escalates companies will want a human in the relationship for multiple reasons: price discrimination / market segmentation, onboarding (perhaps with professional service for configuration) to make sure you get bedded in and don't quit early, product management conversations to inform feature development, temperature checks to get early warning signs of churn, etc.
kdb+/q - only hedge funds/investment banks use it.
SOLIDWORKS comes to mind. It's roughly $5,000 a seat per year. CATIA is also from the same company (3DS) and is $8,000/yr.

There's also Photoshop, Resolume, and TouchDesigner, which are expensive, but nowhere near "the most".

Ansys can also be very expensive. Although it also seems very variable. I've heard of smaller shops paying between $7k and $30k/year.
I've seen fully loaded Ansys go for over $30k but yearly maintenance would have been maybe $15k, however this was over 10 years ago.

... And let's not forget the the $30k workstation needed to run it too.

As CAD tools go SW is on the lower end of the scale. Though the price increases have been feeling pretty abusive in the recent years.

Creo has come down relative to it's ProE days and is priced similarly to SW(?), and I believe NX still starts at double to triple per seat.

ANSYS (specifically Fluent) and similar simulation tools have eyewatering per-seat prices, though I'm a little out of date to know if they're less horrible about multicore licences etc.

Oracle!
Don't know why you are getting downvoted. OP also mentioned RDBMS as an option.

I don't think that people understand how expensive Oracle gets. Larry Ellison is the 9th wealthiest person in the world (US$137B). You don't get that kind of wealth by selling cheap software.

It also comes with a post sales "audit" cost.
> I don't think that people understand how expensive Oracle gets.

And the actual real value it provides. Oracle, the database is actually useful. It's possibly the best (or close to) in the market if you've got a large amount of data and need its feature set.

Alias|Wavefront Maya Unlimited (now Autodesk Maya)
Adobe wanted £24K for a ColdFusion maintenance licence. We were code frozen into an old version and didn't actually need any support or upgrades as we were migrating to a new and different platform. They also wanted another £24K for the dev instance we retained in case any issues turned up with our old code. Adobe had changed licensing terms and so dev instances needed full licencing too. This instance was spun down for most of the time.

In effect, they wanted £48K for nothing.

Yes, Lucee was in our future, but I left before that came to be.

About 3yr after leaving that company, Adobe tracked me down via LinkedIn and my personal Web site and messaged me using my personal email address to put them back in touch directly with someone at my old job who could pick up licence negotiations.

I told them to phone Head Office - they said they'd done that but had not received a return call. I very politely told them to fu....go away as it was not my problem.

Maya comes to mind; total cost for my small team ended up more than an entire artists salary.

Another that comes to mind was when I was forced to buy “Mindmanager” and was shocked at the cost. Even the base licence was something like €1600/u/year; but the extensions are required, and paid.

Theres a bunch of “top” items of things, gitlab ultimate and sourcegraph being €99/u/m come to mind, which are off the shelf, and actually useful even for frugal people like myself.

> when I was forced to buy “Mindmanager”

Under what circumstance would you be forced to buy a mind-mapping software? Sorry, I am really curious about this now.

Half serious/Half Joke

- The Sims 4

Total cost is around 1200$ (with ALL DLCs, packs, etc.)

https://www.thegamer.com/the-sims-4-base-game-all-dlc-cost/

I think the train simulators have that beat.
Oh yeah! Train Sim would be above 9K€ (source: https://www.reddit.com/r/dataisbeautiful/comments/bsyd5i/tot...)

Now that I think of it...DCS, the flight simulator -> buying the whole thing, would cost a little above 3K€ (source: https://steamcommunity.com/app/223750/discussions/5/38759693...)

Also, Star Citizen, the biggest pledges (you don't technically NEED to pay with real money, you could try to farm the content ingame) -> anyway, it's probably around 10K€ or 20K€ total. But that's going to be contested by some who will claim that you're not buying content, you're pledging money to the game. Fact is: you pay for a ship, you get the ship -> pledge or not, that looks like buying to me. (Source: https://robertsspaceindustries.com/pledge ; https://robertsspaceindustries.com/store/pledge/browse/game-... )

Before Microsoft released the Z3 SMT solver under an MIT license, you could buy a commercial license for it for $9999 from the Microsoft online store, just like you'd buy a copy of Windows or Office, or, for that matter, an XBox.

Of course, that's nowhere near as expensive as lots of other enterprise software, but it was as "off-the-shelf" as you could get short of your local Fry's or Best Buy. No "call us for details" pricing, per-core licensing, recurring subscriptions and support contracts... just old-fashioned software sold directly as a product.

Unfortunately, I can't find screenshots now, so I'm just going off my hazy memories and the details might be a bit off :P

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back in 2003 I saw an ad for Vienna Sound Library, a state of the art sample library for symphonic instruments. At the time, it was way already way out of my league, but the product has since grown and now the bundle sits at €10450 - the bundle for the pianos is €3195 by itself
Just search “software companies ranked by total revenue” and pick the ones that are exclusively Enterprise or Government focused (eg. Oracle, Palantir, SAP, Any ERP in general, etc). Those will be the most expensive software products you can buy.

Enterprise software can easily get into 10s of millions per year for licensing plus implementation and consulting fees.

Or if you’re talking pure licensing on a per user basis, easily $10k-$50k per user annually.

It's really data disguised as software but I worked in the automotive retail and some companies sell access to database with parts info through a web portal. Can't remember the exact price but it's in the tens of thousand €/year for a single access. I can remember someone was in charge to queue requests to this database, as a lot of people in the company needed parts info.
It’s quite easy to spend 30k+ per license for some kinds of finite-element analysis software, particularly if you want lots of multi-physics capabilities (COMSOL) or it’s targeting some niche (superconducting quench analysis, some kinds of RF analysis etc)
Is this stuff actually so hard to build? Or so boring to work on that only a few people in the world want to?
Very likely the reality that only a few companies or parties need it. So you have very limited number of buyers so those buyers have to cover the costs.
One i personally bought was SecureCRT, I am quite fond of it. It costs 250-300 euros though. It's worth such price, though.
I’m not sure Microsoft counts as off the shelf software because of the way licenses are structured, but if you buy a windows enterprise with office365 for your organisation it’s easily a few millions a year. Even for relatively small enterprises. It’s not the individual license that is necessarily expensive. It’s the total volume of licenses. They are divided into different license tiers and some users will cost much more than others, but it’s also something you where you’ll typically buy some sort of licenses for everyone.

This is unlike most other enterprise software. A lot of it has really expensive per user licenses, but if you’re only buying the full Adobe licenses for a couple of employees then it’s not really that expensive, at least not on the over all IT budget.