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As if initial failure of the product itself wasn't enough.
Sam Altman must be fuming at this founder’s fabulous flounder!
"The approved replacement Charge Case Accessory will be available in approximately 3 to 6 months."

Will Humane still exist in 3 to 6 months?

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Thought most products with batteries undergo a standard set of test procedures to catch these things. It’s a known risk, increased significantly with toasty wireless charging involved.
All 17 customers had to return charge cases, imagine the toll on the postage network