Lessons from Launching Sellio: Navigating Sign-Up Barriers
I recently launched a social commerce platform, Sellio. The goal is to support small businesses by combining social networking with a marketplace. It's been exciting, but I've encountered some unexpected challenges I wanted to share, hoping they might help others in similar positions.
One major observation: sign-up friction. We initially required users to sign up with just Display Name, Email and Pass or with Google to explore the platform, aiming for a quick 7-second process. However, I noticed that a significant portion of visitors (around 30-40%) drop off at this stage, which got me wondering—why are users hesitant to create accounts on new platforms?
In seeking answers, we listened closely to user feedback and monitored site interactions. This insight motivated us to rethink our approach. Soon, we’ll be rolling out a feature allowing users to browse anonymously on Sellio—offering a taste of what we have to offer before needing to commit to registration. I hope this will help users feel more comfortable exploring our platform at their own pace.
I’m not promoting Sellio here, I genuinely want to discuss the psychology behind user sign-ups and engagement on new platforms. For anyone curious to check out the platform and give feedback, feel free to explore it https://selliohub.com). You can also join our Discord community if you're interested let build it together https://discord.gg/3VBAMDmk.
Any advice, feedback, or shared experiences would be super valuable. Thanks, and looking forward to learning from this community!
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