I work at a convenience store. A Google AI bot just called me

3 points by mouse_ ↗ HN
Picked up the phone to "Google" on the caller ID and was informed by what sounded like a professional young man that this is an "automated service" calling to check on our store hours for Thanksgiving. It had the cadence of a normal phone call, with the theme of a disinterested customer service worker. But it kept interrupting me and didn't seem to respond intelligently to anything not part of the expected call flow.

The future is now!

4 comments

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"AS" stands for both "Automated Service", and "Artificial Stupidity".

(And, at least if you're in America, there is no way to know if it really was Google. Vs. somebody who'd walked over the low, low bar that prevents the faking of caller ID's.)

It's automation not AI
After a while you start to get a feel for when you're talking to a robot. Feelings aren't facts, just my anecdotal experience.

One of those "you know it when you see it" type deals.

Would you have preferred it didn't identify itself?