Launch HN: Double (YC W24) – Index Investing with 0% Expense Ratios

443 points by jjmaxwell4 ↗ HN
Hi HN, we’re JJ and Mark, the founders of Double (https://double.finance). Double lets you invest in 50+ broad stock market indexes with 0% expense ratios. We handle all the management, including rebalancing and tax-loss harvesting—proactively selling losing stocks to potentially save on taxes—for $1/month.

Our goal is to bring the low fee trend pioneered by Robinhood to ETFs and mutual funds. We posted a Show HN about 3 months ago (https://news.ycombinator.com/item?id=41246686) and since then have crossed $10M in AUM (Assets Under Management) [1].

Here’s a demo video: https://www.loom.com/share/10c9150ce4114f278e8c249f211e7ec8. Please note that none of this content should be treated as financial advice.

Everyone knows that fees eat into your investing returns. Financial advisors generally charge 1% of AUM per year, and ETFs have a weighted average expense ratio of about 0.17%, although some go as low as 0.03% for VOO. Over a 30-year period on a $500k portfolio with $2k invested monthly, the money lost to those fees would be $1.30M for the financial advisor and $244k for the average ETF and even $42,951 for the low fee VOO.

Double lets you index invest without paying any percentage-based fees - we charge just $1/month. It works by buying the individual stocks that make up popular indexes. By buying the individual positions, we can also customize and tax-loss harvest your account, something ETFs or Mutual Funds cannot do.

Most ETFs and mutual funds today are not that complicated - they can be expressed as a CSV file with 2 columns - a ticker and a share number. You can find these holding csv files on most ETF pages (VOO[2], QQQ[3]). Right now there are about $9.1T of assets in ETFs[4] and $20T in Mutual Funds[5] in the US, with estimated revenue of $100B per year. We think this market is ripe for disruption.

We offer 50+ strategies that track popular ETFs and are updated as stocks merge and indexes change. You can customize these by weighting sectors or stocks differently, or even build your own indexes from scratch using our stock/etf screening tools. Once you've chosen your strategy, simply set your target weights and deposit funds (we also support transferring existing stocks). Our engine then checks your portfolio daily for potential trades, optimizes for tax-loss harvesting, portfolio tracking, and redeploys any generated cash.

I (JJ) started working on this after selling my last company. After using nearly every brokerage product out there and working with a financial advisor, I noticed a huge gap between the indexing capabilities of financial advisors and what individual investors could access. We wanted to bridge that gap and provide these powerful tools to everyone in a simple, low-cost way.

There are a number of robo-advisor products out there, but none that we know of offer direct indexing without expense ratios or AUM fees. One similar product is M1 Finance, but Double is more powerful. We offer tax-loss harvesting, a wider range of indexes, and greater customization. For example, when building your own index, you can set weights down to 0.1% (compared to M1's 1%) and even weight by market cap.

We also compete with robo-advisors like Wealthfront, but offer more control over your investments. And did I mention we don't charge AUM fees? You can see our strategies and play with the research page https://double.finance/p/explore without creating an account.

Over the past year we’ve learned a lot about the guts of building portfolio software. For example, stocks don’t really have persistent identifiers that are easy to model and pass around. We trade CUSIPs with our custodian Apex*, but these ch...

433 comments

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How are you going to make money?
Presumably a combination of a flat-rate fee ($1/user/month) and payment for order flow.

PFOF is a big moneymaker for Robinhood, but you get paid the more your users trade so people doing buy-and-hold index funds probably earn you less that way.

If you can keep expenses super low maybe this can work. But my sense is that costs are pretty flat regardless of how many users you have, so this probably needs to get pretty big to finance itself.

PFOF is so incredibly dirty that I can't believe it is legal. If you could explain it to all the voters without putting them to sleep, I am convinced most people would not support it. It may be legal but it is definitely unethical. That being said I can't see how else OP can payback YC without doing these shady things. At a dollar per user per month, even if every adult in the US joined, YC will probably shut down OP without a second thought if that was the only revenue possible.

> so people doing buy-and-hold index funds probably earn you less that way.

You will be constantly buying and selling because you need to rebalance your "index" every time the market moves... Once you go down this unethical rabbit hole, there are endless possibilities.

I’m not sure what the objections to PFOF are. Do you think you get worse execution than the public market?

If so, it’s easy to prove: compare the price you got to the public markets price at that time. I don’t think you’ll see a worse price.

You should be insulted that somebody is willing to pay for the privilege of trading with you. You can reasonably object to the amount of PFOF vs. price improvement. But it’s not unethical to say “we want your business so much we’ll pay for it”.

(comment deleted)
their pricing page states

> We plan to make money by helping clients secure additional financial products like secured lines of credit, margin, and insurance, all in a fiduciary manner.

We charge $1/month.

Longer term, we think there are additional revenue streams we can enable that are similar to existing broker-dealers like Robinhood, Fidelity and Schwab. That means things like cash float, margin lending, stock lending and payment for order flow. Currently we are not a broker-dealer.

Ah yes, the old "we'll buy stocks for you and then turn around and lend them out to short sellers that actively want you to lose money. Promise we care about you!"

I do not trust any institution that makes money off of lending MY shares out to predatory short-sellers who's sole purpose is to decrease the value of MY shares.

Sorry if this sounds uninformed, but what is the alternative? Even the bank and pensions gamble with your money, its how they move. I wish it wasn't the case either
The bigger issue is that it's basically just well hidden fees. You can add a decent amount of income to your portfolio by lending out the stocks to short sellers. Particularly in a market crash, the fees for borrowing stocks skyrocket (can easily be in high double digit %). Good firms allow you to lend out your stocks and give you the fees. Less good firms claim to give you a very cheap deal, but then basically shaft you by claiming these benefits for themselves.

If this business proposes to be profitable by harvesting the borrow fees, then them being cheap is really disingenuous because they give you with one hand and take from you with the other.

The alternative is to not fall for the "its basically free!" schtick.

If its free, then you're the product.

If its $1/month, then you're still probably the product. In the case of my investments, I do not want the firm that I invest with -- to whom I trust my assets -- to turn around and lend out my assets to other organizations that have no obligation to me to act in my best interest. Share lending is almost always to lend to short-sellers that are trying to decrease the price of the asset being borrowed.

> Even the bank and pensions gamble with your money, its how they move

I guess its not worth having an opinion that this is not a good thing then? Bring back Glass-Steagall to separate out banks and gamblers.

  > separate out banks and gamblers.
Banks are inherently in the business of gambling. Since time immemorial the defining characteristic of a bank is to convert short-term liabilities (deposits) to long-term assets (loans). To lend is to gamble that your borrower will pay you back. A bank that takes no risk cannot cover its expenses and will cease to exist.
> Even the bank and pensions gamble with your money, its how they move. I wish it wasn't the case either

banks don't gamble with your deposit - that's illegal. They use your deposit as a form of security when they loan money out (it takes similar position as equity).

Pensions don't gamble, they buy investments which could have some risks (and it's calculated risks). These risks are such that they make a reasonable return for taking it, and therefore can service their obligations (as a pension fund).

So if the risk is calculated, it's not gambling? Lottery tickets publish their odds. And in that case, it's actually possible to be confident that the odds are correct. I don't understand.
> Lottery tickets publish their odds.

"taking calculated risk" doesn't mean to calculate the risk. It means to look at whether the risk is worth taking, and only taking those that are worth.

Lottery is a bad risk - so it would be not wise to take lottery risk (as it's got a negative expectation of return).

Vanguard doesn't make money off of short term lending.

They do it, but the proceeds go back to the individual funds (helps boost index tracking performance).

Fidelity and Schwab both take a cut. I forget beyond that, I guess IBKR does stuff.

Vanguard keeps sending me emails lately about enabling lending on my brokerage account[1]; although I only have classic mutual funds in there, which I don't think can be lent. I imagine their brokerage lending will include a cut for the brokerage, although maybe it will be closer to cost than at other brokerages. I don't really know where the Vanguard brokerage net revenue ends up.

[1] And frankly a lot of other 'opportunities' I'm not interested in, that seem outside the John Bogle model of Vanguard helping normal people invest in the public market at low cost. I don't want to invest in off market opportunities, thanks, and it makes me lower my opinion of the company that they push it.

Most vanguard classical mutual funds are share classes of an underlying ETF, and can be lent.

Last I checked (which to be fair was like a year or so ago), vanguard didn't take a cut for securities lending. It does however boost the fund's performance

https://corporate.vanguard.com/content/corporatesite/us/en/c...

That page is from Vanguard the funds.

Vanguard the brokerage also has a share lending program, advertisement here https://investor.vanguard.com/campaign/earn-additional-incom...

> Vanguard Brokerage maintains an economic interest in Fully Paid Lending program loans and earns revenue in connection with such loans.

Vanguard the brokerage wants me to enable lending, but my mutual fund shares in Vanguard the brokerage can't be lent, because mutual funds are not lendable. If I converted it to an ETF, then the ETF could be lent, but I don't know how much interest there is in borrowing ETFs to short.

The underlying holdings in the mutual fund can be lent by Vanguard the funds. Vanguard says all the proceeds from lending (net of expenses) go to the funds. I think Schwab and Fidelity take a cut of lending proceeds on funds beyond their program expenses, but then they take a 'zero expense ratio'. It doesn't necessarily matter to me where specifically the Fund administrator takes their fees, it's the end of the day net investment value. And honestly, inertia is a big part of it, I have too much unrealized capital gains to really consider changing my stock funds, but I could be convinced to switch to a different brokerage.

>I do not trust any institution that makes money off of lending MY shares out to predatory short-sellers who's sole purpose is to decrease the value of MY shares.

1. You realize that short sellers have to buy the stock back, which basically has the opposite effect? Unless you're planning to dump the stock in a few months, this isn't worth worrying about.

2. You know what's worse than short sellers driving down the price of your stocks? Corporate malfeasance going undetected and blowing up (eg. Enron), causing you to lose everything. Short sellers might get a lot of flak by profiting off people's losses, but they provide a useful service by exposing misconduct and putting a wet towel on irrational exuberance.

> lending MY shares out to predatory short-sellers who's sole purpose is to decrease the value of MY shares.

Sure, that is their goal. But, shorting equities is a tough game, because most years the market goes up. An investor who is broadly short the market would therefore lose money more often than not, and has to pay borrow fees on top of that.

If you hold shares that you think are going to go up, you absolutely should be willing to lend out your shares because it will enhance your return.

I previously used wisebanyan which was a robo advisor with zero fees (their model was to charge more for add-ons like tax loss harvesting). Then they added small portfolio management fees... Then they sold to another institution and my fees are now inline with every other roboadvisor.

What would you say to someone who is skeptical about the long term viablity of your low fee promise?

FZROX gives me 0% fees, can be bought in my retirement accounts, and is attached to a company with something like $1 trillion AUM. The latter gives me faith that it will still be around next year. I appreciate that the 0% fee options are limited, but personally I’d rather deal with 0.03% fees than entrust my money to a small shop. Especially when the reason to do so is not some trading edge, but saving a small amount on fees. I think this is going to be the main barrier to getting people to sign up.
Every shop is a small shop when it starts out. Maybe give these guys a break?
I appreciate the sentiment, and I agree, but this really matters. There have been so many stories of fintechs collapsing recently, where people were really just trying to make an extra few percentage points of yield, and then people lost all of their savings.

I also like to root for the little guy, but the trust barrier will be the largest hurdle I think that this company needs to overcome, and so it's fair to discuss it.

Please recall this is the website that discusses startups. It is absolutely not fair to use "you are not a big company" as a point of criticism
It's absolutely fair when you're evaluating a potential fiduciary. I personally don't consider small regional banks secure beyond the FDIC limits for the same reason. But one of the "big guys" is fine as they're too big to fail.
> As part of the agreements with the United States Attorney’s Offices for the Central District of California and the Western District of North Carolina, the Commercial Litigation Branch of the Civil Division, and the Securities and Exchange Commission, Wells Fargo admitted that it collected millions of dollars in fees and interest to which the Company was not entitled, harmed the credit ratings of certain customers, and unlawfully misused customers’ sensitive personal information, including customers’ means of identification.

https://www.justice.gov/opa/pr/wells-fargo-agrees-pay-3-bill...

> As a result of HSBC Bank USA’s AML failures, at least $881 million in drug trafficking proceeds – including proceeds of drug trafficking by the Sinaloa Cartel in Mexico and the Norte del Valle Cartel in Colombia – were laundered through HSBC Bank USA. HSBC Group admitted it did not inform HSBC Bank USA of significant AML deficiencies at HSBC Mexico, despite knowing of these problems and their effect on the potential flow of illicit funds through HSBC Bank USA.

https://www.justice.gov/opa/pr/hsbc-holdings-plc-and-hsbc-ba...

Madoff had $65B AUM.

You must be living under a rock (or a democrat) if you trust an institution just because it's large.

You're misunderstanding what the benefit of being large is, and what the risk of being small is.

I totally accept and understand that large businesses do all sorts of shady and nefarious things. What I don't expect them to do is lose all my money with no recourse. And that's not just the case because they're big, but the regulatory regimes are set up to deal with these known entities. The reason I've personally become wary of fintechs recently is because many of them want to "move fast and break things", and think they can offload all of the regulatory responsibilities to partner institutions. Like, if you're such a great fintech, why not open as an actual bank or as an actual broker dealer (note, I'm not saying that's the case here, as they are an RIA, but I don't know the protection that is entailed by that designation).

When you say "Madoff had $65B AUM", he also had like 10 employees, which is why he was able to hide the fraud for so long.

RIA doesn’t have a guarantee as such — it’s a license to sell you securities and, also, give you advice on which securities to buy. Such a person or company doesn’t even necessarily keep an account: it’s a financial advisor certification. But this is the “actual broker-dealer” certification you’re asking for.

They keep your account at Apex Clearing, which is a very very large company that is not going anywhere anytime soon.

So, the key bit here is: do you trust them on that? They’ve got SEC filings and it’s as above-board as any other fintech. And next, are you prepared to argue with Apex for your money when/if they fail? And is this worth it to you for the product offered?

Every possible angle is "fair" when it's your money. To look the other way because it's being discussed on HN is madness. For folks that aren't aware of the fintech failures the point being reiterated makes a statement and if the OP / founder doesn't address the issues in the thread then it doesn't seem like I should have a ton of faith in their service.
OK, you roll the dice with your money then.

More importantly, though, that's not what I'm saying. Getting over the consumer fear about their financial security absolutely has to be a primary priority of this company, and if they don't address it, then they have a shitty business plan.

I mean, no. For many people the investments being handled may represent their life savings. It represents potentially decades of work. This isn't some SaaS where poor reliability means wasted time and maybe some money - the stakes are considerably higher.
I doubt they are expecting their customers to withdraw their life savings from Fidelity and hand it to them. I sure wouldn't. I could see maybe trying them out with, say, $20K of one's $2M savings. But, then at that level of investment, $1/mo becomes a significant fee. Not sure I understand who the market is.
I am going to give zero break to anyone who proposes to manage people's money. This is not the area where "move fast and break things" is an acceptable approach. You have to be on top of your game from day one, otherwise you need to stay away from people's life savings.
> Maybe give these guys a break?

why should anyone "give them a break"? Aint running a charity here - if they provide sufficient value for the risk, then they will get customers without having them to "give breaks".

I think you misunderstand me. I’m not telling them to give up or expressing hope that they don’t succeed. I’m identifying what I see as a major barrier to adoption. I’d be interested in a response that addresses those points.
Plus, index tracking error (which is ignored in the ad post) is going to be comparable to these fees anyway.

"Invest all your savings in our startup so after 30 years you'll have 1% more money in the absolute best case scenario" doesn't feel like a winning strategy.

How does FZROX make money? Loss leader for Fidelity? Improved economies of scale?
I believe it is a loss-leader. But these days companies get a pretty direct payout from people who accidentally hold cash in their investment account while on the way to buy ETFs
Loss leader. Fidelity and Schwab make a lot of money from Net Interest Margin on uninvested cash (or e.g. Fidelity's relatively high fee 0.42% money market funds).
In theory, it should be possible to run a break-even fund, where your expenses are offset by lending shares in the stock borrow lend (SBL) market. I assume this is how some fund managers can offer 0% fees. I have no idea if this is sustainable long-term (decades). In a very competitive, liquid market like the US, I guess that weighted-average SBL rates on basket of S&P 500 stocks might be 5-10bps. Can any SBL traders here give us more accurate numbers?

Edit:

Also, they can sell their order flow to a market maker (HFT?), as it is non-toxic retail flow. That is basically how Robin Hood keeps fees so low.

Is the plan to make money from stock lending?
To be a middle man to the middle man at 1USD/month.
1) are you going to sell your trade flow to Citadel / market makers like Robinhood and your competitors do? That's the dirty secret way of making money that you seem to have completely excluded. The reality is that adds up to substantial "invisible" fees that the investor has no transparency over because you sell your trade flows to them and they make a higher than normal spread. And the whole "doesn't matter if we sell your trade flows, the rules require you to get best execution" is a farce and everyone in the industry knows this - otherwise there is no reason why Citadel or Virtu would bid billions of dollars to just buy the trade flow.

2) Are you going to rebate your borrow fees back to investors? This is the other dirty secret way of making money. Many people don't realize that you can earn lending fees by lending your shares out for people looking to short stocks, and those add up to substantial amounts over time for a scaled asset manager. Do you keep this instead of rebating it fully back to your customers?

3) If the answer is no, you don't sell trade flows and yes, you will rebate your borrow fees, can you make a lifetime commitment that you won't go back on your word? Many people who start in this industry say they won't sell trade flows and then after they reach scale they change the footnotes and agreements and starting selling trade flows.

> they make a higher than normal spread

Is this known for sure? I thought the value of this order flow to them was the lack of adverse selection.

> sell trade flows

This is the real reason for low/no broker fees. Don't believe any broker that says they will input orders without taking their cut otherwise they (automated or not) would not exist.

For 1 — dude, please back off the “[the rules] are a farce”.

Citadel and friends pay to trade with you because they think you’re dumb and they can make money off you. They’re giving you or your broker a better deal because they think they’re smarter than you. That’s all it is. They’d rather trade with you than with the median person on the market. Because they think you’re dumb.

You’re welcome to be insulted by that. It’s an insulting thing. But it’s not some grand conspiracy.

Its not the median they are worried about, its the 99th percentile. They _dont_ want to trade with Optiver, 2 Sigma, etc, or some hedge fund thats working a massive trade.

Trading with a highly sophisticated counterparty can be very costly and undo the small profit they have made from thousands of other trades.

The "farce" is that when a market maker like Citadel purchase your order flow, the orders are typically not routed to the lit market (e.g. NYSE, IEX, etc) but instead routed to "alternative trading systems" (ATS) e.g. "dark pools" where your purchase has no effect on the price of the security.

This breaks the whole idea of a "market" where every buy puts upward pressure on a price and sales put downward pressure. Thus, a "farce".

That's not even getting started on the "farce" that is an ETF and how they are balanced/re-balanced.

Gotta love brokers that don't have your best interest in mind. Who needs best execution? /s

Order flow in dark pools does impact the price of a security. The market maker will eventually need to trade out of that position. If there is aggregate buying pressure in the dark pool, they will adjust their quotes in both dark and lit markets.
> The market maker will eventually need to trade out of that position

This is why Citadel has $60+ billion dollars of "securities sold not yet purchased" on their financial statements.

They have sold $60+ BILLION of shares to investors and not yet bought the underlying securities.

So when exactly will that $60 billion of buy pressure hit the market?

I don't think this really tells you anything, and it also will impact the quotes they are making, even if they are holding the position for now.
>This is why Citadel has $60+ billion dollars of "securities sold not yet purchased" on their financial statements.

1. source?

2. supposing this is true, what's their daily turnover? "60+ billion" sounds like a lot, but if that's their daily turnover that shouldn't be anything out of the ordinary.

1. Just look at their financial statements they , nobody is allowed this naked shorting but Cidatel is because they are a market manipu ahhh sorry maker.

Not that others won't naked short also, it is just they do not do it openly.

>nobody is allowed this naked shorting but Cidatel is because they are a market manipu ahhh sorry maker.

That's... working as intended?

> market makers provide a required amount of liquidity to the security's market, and take the other side of trades when there are short-term buy-and-sell-side imbalances in customer orders. In return, the specialist is granted various informational and trade execution advantages.

You can argue such a system is inegalitarian or whatever, but if you want a reliable provider of liquidity that won't instantly vanish when there's market turmoil (ie. when you need it the most), there has to be some mechanism to compensate market makers.

Citadel is basically counterfeiting shares, just like the Fed is printing dollars.

its a scam and is a reason how Citadel makes $30,000,000,000 profit per year

>its a scam and is a reason how Citadel makes $30,000,000,000 profit per year

Where are you getting "$30,000,000,000" (billion) in profit? Wikipedia says they only made $6.3 billion in revenue in 2023. Moreover, they were in existence for 22 years. Even if they only started "counterfeiting shares" in 2021, $30B in profit per year (so $90B in the past 3 years) seems absurd for only $60B worth of "counterfeiting shares" on their balance sheets.

  Citadel gross trading profit totalled $28bn last year, 
https://www.hedgeweek.com/citadel-makes-record-16bn-profit/#....

60B is a balance at a specific date 12/31/2022, they trim the balance by the EOY and harvest losses.

the average balance is much bigger and fluctuates heavily given market demand.

UPD: I stand corrected, the market making arm only made meager $5,000,000,000 for the 6 months, so more like 10,000,000,000/year, not 28

https://www.nasdaq.com/articles/citadel-and-jane-street-set-...

Leaving aside the veracity of that figure, if they've sold $60B of shares they don't own then they must've sold shares they borrowed in some way, and that shows up in the demand/supply. Someone (or someones) in the market would know.
As a market maker Citadel is allowed to do naked shorting.
A naked short on their own account would be illegal. A time-bound naked short to fulfill their role as market maker would be acceptable.

But even then, all trades are either eventually settled at some time t, or fail to settle, e.g. if the seller is not good for the shares. Any of these 2 events happening is reported outside of a single broker-dealer, i.e. public info. And to settle a trade, you will need the actual shares, that you've either bought or borrowed.

All this info, settlements, failures, stock buys & loans is visible to other parties in the market.

If your point is that the Citadel is breaking the law, and not reporting what they should, when they should, then that's a problem. But there would be so many other parties discovering it way before their annual financials are published.

they kick the can down the road every day, until the market price returns to what they desire and only then they send order to a lit market.

also heavy usage of synthetic shares and derivatives to hide naked shorts

Sure, but the problem isn’t that Citadel is expecting that the price will drop. The claim was that Citadel can take a short position without other parties in the market knowing, and finding out only from their annual financials.

That’s not true, because, amongst other reasons, everything you’ve listed (synthetic shares/derivatives/kicking the can down the road) can be seen by others in the market.

(Naked) Short all you want, there’s nothing wrong morally with betting in that direction. But it will be picked up.

> They have sold $60+ BILLION of shares to investors and not yet bought the underlying securities.

> So when exactly will that $60 billion of buy pressure hit the market?

Citadel needs to deliver the stock they sold on T+1 as of May 28, 2024. There's some allowance for failure to deliver, but the data is out there, if Citadel is routinely failing to deliver, you should be complaining about that, not about their financial statements.

Meanwhile, if Citadel wants to pay me fractional pennies more per share than a public exchange, and also my brokerage fractional pennies for the privilege, who am I to say no? Especially when the public exchange may charge me a fee to trade.

they can keep failure to deliver forever until the market moves in their desired position to actually send orders to lit market.

they use derivatives and heavily recycle buy/sell shares to keep kicking the FTD can down the road for as long as the market returns to their desired position.

No they can't. They can keep a short position but that isn't failure to deliver.
the T+1 timer can be easily reset every day, until the market price reverts back to the Citadel's modeled price at which it is profitable/least losses for them to send order to lit market
What are the mechanics of that?

Let's say I buy a share of F on Monday, my brokerage routes it to Citadel, because PFOF.

On Tuesday, I expect to get a share of F delivered at close of business, because T + 1.

If Citadel doesn't deliver on Tuesday, what happens?

Are you suggesting they would continue to not deliver the share I purchased for several days, by saying oh yeah, we'll get toast0 his shares tomorrow? That would be pretty upsetting, and I imagine I'd call my brokerage and ask them why they're dealing with Citadel if they never deliver shares on time.

you will receive share in your name in a database, but physically it will be stored "in the street name" in the depositary house, of which there is only one.

plus even if there is only a single share authorized for stock exchange, there will be more than one in the float, due to synthetic shares: created when shares are borrowed and then reshorted, created to support derivative market (selling calls and buying puts). ALso borrow/rehypothecation mechanics is recursive, since shares are fungible, I can recursively re-borrow and re-short the same share, creating synthetic shares out of thin air, supported by nothing other than some bytes in the database somewhere, and not physical shares

https://news.ycombinator.com/item?id=26011135

The prime broker has a lot of money and will cover their customer blowing up in a net short position. They manage that with margin agreements. That isn't nothing.
If you actually don't understand why that citadel statement said that you should read up on how market makers work. Any given snapshot in time for them would have enormous quantities of securities on both sides because they have to hedge all of their activities to remain neutral to any price movements.

>So when exactly will that $60 billion of buy pressure hit the market?

it probably did shortly after the statement, coupled with a likely similarly sized "sell pressure". They're constantly buying and selling things that's how the business model works

>but instead routed to "alternative trading systems" (ATS) e.g. "dark pools" where your purchase has no effect on the price of the security.

1. alternate trading systems are obligated to print their trades to the ticker, albeit at a slight delay compared to official exchanges

2. price is dictated by supply and demand, not the trade being publicly announced on exchanges. Trading volumes not being public probably has some non-zero effect on price discovery, but claiming that it has "no effect" is absurd.

> That's not even getting started on the "farce" that is an ETF and how they are balanced/re-balanced.

Have any pointers to info on this? I'm looking to buy into some ETFs but I've been unable to find much information on balancing (I'd like to selectively manage my exposure to some stocks that are heavy in indexes at the moment).

Schwab has a pretty good explainer: https://www.schwabassetmanagement.com/content/understanding-...

Ultimately the AP (authorized participant) is incentivized to make ETFs available because they get to use supply/demand imbalances as an arbitrage opportunity.

> The creation and redemption mechanisms help ETF shares to trade at a price close to the market value of their underlying assets. When ETF shares begin to trade at a price that is higher than the market value of their underlying assets (at a “premium”), APs may find it profitable to create ETF shares by buying the underlying securities and exchanging them for ETF shares, and then sell those shares into the market. Similarly, when ETF shares begin to trade at a price lower than the market value of their underlying assets (at a “discount”), APs may find it profitable to buy ETF shares in the secondary market and redeem them to the ETF in exchange for the underlying securities. These actions by APs, commonly described as “arbitrage opportunities,” help to keep the market-determined price of an ETF’s shares close to the market value of their underlying assets.

http://www.understandetfs.org/creation_redemption.html

My understanding is that volatility is good for ETF APs because there are more arbitrage opportunities.

>Citadel and friends pay to trade with you because they think you’re dumb and they can make money off you. They’re giving you or your broker a better deal because they think they’re smarter than you. That’s all it is.

More to the point, just because they're smarter than you, doesn't mean you're taking a loss by trading with them. The public markets are shark tanks, and it's better for both sides to avoid it. Market makers can make money off the spread (eg. buying at $3.14 and selling at $3.16 and pocketing the difference) without the risk of getting run over by a hedge fund, and retail traders benefit through tighter spreads, which the market makers can offer because they know the typical retail trader isn't a shark.

> because they know the typical retail trader isn't a shark.

so why don't the sharks use robinhood, which then they can do their shark thing there, but at a better price than before?

1. "sharks" in this case doesn't mean some guy trading out of his house with 6 monitors. They are institutional investors. They can't exactly open a robinhood account, which only serves actual people. Professional traders also value other niceties, like being able to trade on their desktops (rather than having to type in their orders on their phones), which is worth the 1-2 cents per share in potential savings.

2. It doesn't have to be 100% effective. For every day trader that's beating the market and running over market makers with $1M orders, there's a 100 that's losing everything in ill timed trades on meme stocks. As long as there's less sharks than the public markets, they'll come out ahead.

>Professional traders also value other niceties, like being able to trade on their desktops

In fairness to Robinhood, they did just release a desktop version[0].

[0] https://robinhood.com/us/en/legend/

I stand corrected, thanks!
Robinhood doesn't want the sharks because that would cut into their monetization strategy. So they specifically don't build features that sharks would need, some just convenient (eg. trading interfaces), some very important (eg. tax statements).
Pfof is woefully misunderstood

In general, citadel wants to pay to trade with retail investors because it knows it isn't going to face adverse selection. So it will give them tighter bid/ask ratios (this is better for the customer) than they would get if they were trading in the open market, citadel isn't going to get hosed by one of them (because there's no adverse selection)

It's win win win

Here's the money stuff excerpt: https://marginalrevolution.com/marginalrevolution/2021/02/th...

> I feel like most of what I read about payment for order flow is insane? Otherwise normal people will start out mainstream explainer articles by saying, like, “Robinhood sells your order to Citadel so Citadel can front-run it.” No! First of all, it is illegal to front-run your order, and the Securities and Exchange Commission does, you know, keep an eye on this stuff. Second, the wholesaler is ordinarily filling your order at a price that is better than what’s available in the public market, so “front-running”—going out and buying on the stock exchange and then turning around and selling to you at a profit—doesn’t work. Third, because retail orders are generally uninformative, the wholesaler is not rubbing its hands together being like “bwahahaha now I know that Matt Levine is buying GameStop, it will definitely go up, I must buy a ton of it before he gets any!” The whole story is widely accepted but also completely transparent nonsense.

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it's already public that frontrunning is perfectly legal if you can do it with large volume as to not show intent of frontrunning one single person.
yeah, Citadel's annual $30,000,000,000 profit is not coming out of thin air or just from bid-ask spread. Customers are being taken for a ride definitely
> PFOF and excessive off-exchange trading persist because so many trading platforms rely on the revenue it generates, essentially productizing their clients. Defenders of PFOF have claimed that retail brokers who route to high-speed traders (in exchange for PFOF) provide better price execution for investors and that it’s a net positive, despite creating an inherent misalignment between these platforms and their customers, and despite public evidence to the contrary. Leaning on the flawed argument that they categorically provide retail customers with best price execution quality, there is little by way of self-regulation to foment change or prevent applications designed to optimize transaction volume (i.e. speculation and day trading) and risky activity (i.e. margin and options trading). Further, their ability to claim best execution is part of the flaw of the system, as even within the current structure better outcomes are possible on an order-by-order, and aggregated basis.

https://advocacy.urvin.finance/advocacy/we-the-investors-pfo...

Not a win win.

>and despite public evidence to the contrary

Sounds serious, I wonder what it is...

>"410 The author deleted this Medium story".

doesn't look promising. The rest of the paragraph fails to state any concrete harm, instead focusing on abstract issues like "misalignment between these platforms and their customers", and "little by way of self-regulation ".

This.

It seems very much like that bogus stat that HR departments were peddling 20 years ago about how they only hire the top X% of people because they reject (100-X)% applicants - it tells you nothing about the quality in the gap.

These systems don't have to actively attempt to front-run you or pro-actively make bad trades, they can just optimize for deal flow, which is enough to cause the customer to get a sub-optimal price.

You’re getting a price as good or better than if you had routed it through the backing exchange directly. National Bid or Best Offer continues to be the rule.
I think you're only highlighting my point that it's woefully misunderstood

The fact that 70k people signed a statement making a bunch of strong but vapid claims is umm telling

Let's take a longer money stuff excerpt:

>>> Some retail brokerages seem to make a lot of their money from payment for order flow. Others make less. Some big retail brokerages do not accept any payment for order flow at all: They still use this system (routing their orders to market makers), but they take 100% of the value in the form of price improvement for their customers instead of payments for themselves. Intuitively, you might think that the brokerages that get a lot of PFOF would get worse price improvement.

But, nope! Here is Bill Alpert in Barron’s:

Critics of retail brokers like Robinhood Markets condemn those companies for routing customers’ orders to market makers like Citadel Securities in exchange for payments. ...

The suspicion is that greater payments to brokers must be offset by less favorable execution prices. But that isn’t what a new study finds.

In an Aug. 13 working paper, five finance professors analyzed 85,000 stock trades they made through five leading retail brokers. They did get significantly different pricing through different brokers for identical orders to buy or sell at the current market price.

But their best pricing came from a broker that takes payment for order flow, namely TD Ameritrade, now a unit of Charles Schwab. Fidelity, which takes no order payments, got worse prices on the professors’ trades than did TD Ameritrade. And its prices were no better than those from the E*Trade unit of Morgan Stanley, which does take payments. Robinhood, which used revenue from order-flow payments to subsidize the industry’s first commission-free trading, delivered middle-of-the-pack pricing. Interactive Brokers ranked last in the execution pricing of the professors’ orders.

That's from https://news.bloomberglaw.com/mergers-and-acquisitions/matt-...

Excerpted Barron's: https://www.barrons.com/articles/payment-for-order-flow-sec-...

Paper: https://papers.ssrn.com/sol3/papers.cfm?abstract_id=4189239

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There is nothing in that statement that actually shows negative effects of PFOF.

> creating an inherent misalignment between these platforms and their customers

is just speculative harm, and as to the other part about preventing risky trading - this is literally what Robinhood et al customers want!

Meanwhile PFOF actually does have proven benefits in that it reduces spread for retail investors.

> Meanwhile PFOF actually does have proven benefits in that it reduces spread for retail investors.

To be fair, some of that is because its existence changes the pool of people trading on lit and thus increases spreads there. There are systemic effects that are a function of pfof that make it look better, and ofc there are a wide range of actors of varying quality...

Yes, PFOF is woefully misunderstood but its very much not win win win.

The reason its bad is because its anti-competive and gives them information that no-one else has access to.

By trading against you, Citadel prevents any other potential market maker from trading with you. With less competition, the spread widens and even after price improvement, you're paying more.

PFOF also tells them who they are trading against but anyone else who just sees a quote doesn't know that.

Generally, things are very zero sum so wins all around are very unlikely. But some thinking is needed to track where the value loss and gains are.

Please see my other comment that provides links to a study that shows: yes you get the best price from a broker using pfof

Your argument seems reasonable but isn't borne out empirically

https://news.ycombinator.com/item?id=42378516

I'm not talking about you getting a worse price today.

Suppose in some other industry, some monopolist consistently sells goods at a loss to drive out all the competition. In the last moments when they are doing this, yes its cheaper for you to buy from the monopolist at that moment. But after everyone is driven out of the market, you'll be paying more. Even though the monopolist is still the cheapest amongst all options.

I'm saying you're already in the "after" scenario here. You're saying that you can save a few cents with PFOF when you cross that 50 cents spread and yes that's true. But I'm saying that spread should be 25 cents and no-one is offering that because they've been driven out.

Now that I think about it, the more immediate consequence to you is that some of your order will not fill because PFOF exists, rather than you getting a worst price. Say you put a bid to buy at 100. And then I come along and want to sell at 100. Normally, you'd get to buy from me. But because my order is PFOF'd, Citadel decides that buying from me at 101 is a good deal so they do. This happens a few time with different sellers then you get fed up and/or the market moves. So you raise your bid to 150. Citadel sells to you at 149. You saved 1 off that 150 but lost out 49 from the trade you'd have gotten from me without PFOF.

This example is apples to oranges

Imagine you are a market maker: you offer 2 APIs. The first, you allow anyone to trade on. The second, you only allow traders who are doing less than 100k in volume per day (and don't allow users to have multiple accounts)

Which API are you able to offer tighter bid/ask spreads on? Why?

That's the point. Pfof is saying: the second API is so valuable to me that I'm willing to pay to obtain customers. In the worst case, there will always be the open-to-all API.

Your second example continues to show the lack of understanding. You're saying: without the market segmentation, somehow I have a wider bid ask. That's not right at all. The entity that gets bad spreads is going to be the entity that would take advantage of good spreads. That's the whole point. Maybe there's a point that vanguard ends up getting worse execution because it gets lumped in with the rest of the market, but the counterargument to that is essentially just volume: is the retail market big enough that if you didn't segment them onto a better spread that the overall market would end up with better pricing. The answer: maybe! In some things! Is that really what the people who hate pfof want though?

My understanding is that people who hate pfof are actually the ones benefiting the most from it. (ie because unsophisticated investors get better execution)

PFOF does two things and you're only focusing on half of it.

1. It segments the counterparty they trade with.

2. They get dibs on new orders arriving.

You're only talking about 1. I'm talking about 2.

1 is also bad because this segmentation also gives them inforamtion no-one else can get. But the chain of reasoning to concretely show why its bad (for someone getting their orders PFOF'd) is less obvious and longer.

> Imagine you are a market maker: you offer 2 APIs.

This is so wildly different from how market works. You'll have to clarify what you mean. If the only way to trade is through the API, then you'll offer infinite spread on both. If normal markets exist alongside, then I don't bother using either.

I'm not sure what to say. Your arguments are extremely hypothetical and there's no evidence of the claimed badness today.

I don't find them convincing - why is it bad that someone paying for exclusive access to data gets exclusive access to that data? There are so many exclusive data vendors in financial markets, this one seems relatively low value

Dude, I want the market to see I'm a moron! I'm not buying BH because I've observed private jets between Omaha and Washington but because I'm saving after having been paid.
Then find a way to tell everyone this in the open, not just Citadel. Then anyone else is free to trade against you. There can even be a micro-auction to get you the best price among all counterparties that want to trade with you. There's already auction mechanisms at some exchanges so I'm thinking attaching a voluntary "this order came from Robinhood" tag to your order shouldn't be too hard?
It is not a win. In a recent study, Robinhood with Citadel has the worst price improvement (execution quality) of any brokerage on the market. I’ve personally observed this - Robinhood might “improve” by 1/10 of a cent from NBBO while Fidelity is frequently closer to the mid.
How is that not a win? Robinhood customers still got better execution than NBBO. If you don't like Robinhood getting a tiny kickback here, you're free to go to another brokerage.
This is just noting that different brokers give different performance

That doesn't really have anything to do with pfof (TD Ameritrade gives better execution and receives pfof)

https://news.ycombinator.com/item?id=42378516

Presumably a market maker would pay (PFOF) slightly more to deliver slightly worse execution (keeping the spread).
Sure that sounds plausible but it's literally not what happens in practice (see the other comment I linked that discusses research on this very thing)
Yeah, I've seen the Levine column on it.
It's not. Centralization of liquidity is better for everyone. HFT thrives on fragmentation of liquidity. HFT is not wrong, but fragmentation of liquidity is.
Nope. It's not better for known uninformed traders. If you mix them in with informed traders, market makers must widen spreads.

This is very obvious in institutional FX. Pure "retail" flow will get quoted much tighter spreads by banks and market makwrs than you'll see on any ECN. Yes, it can get skweded against predictable flow, but a true "noise" trader won't be affected by that and will definitely be better off with tailored liquidity.

You don’t have to trade with market makers.
So you're hoping get price improvement by crossing with other trader orders in the book?

Unless you have a good high frequency predictor and low latency order management (you don't), you're going to experience adverse selection. Either because you're taking resting orders that HFTs are smart enough to avoid or because your resting orders get run over by informed traders.

So you are saying HFT will avoid your market order in this case, while HFT will provide better price when they are the sole counter party in separate liquidity pool? HFT will always maximize profit. To have multiple venues you are just paying HFT as middle man to transfer liquidity from one to another, where you can trade directly with each other if everyone is on one venue, e.g. one centralized limit order book. Transfering liquidity is not HFT's fault, but saying paying for order flow is better for retail is just disinformation. Without evenly discussing the function of HFT, you will get disinformation that demonize HFT as well, and common people won't listen to you later.
> So you are saying HFT will avoid your market order in this case, while HFT will provide better price when they are the sole counter party in separate liquidity pool?

Yes, absolutely. The best feeds (tightest spreads) are only given to specific clients who are requested to trade exclusively with them. If they detect you splitting your orders up between venues, they'll worsen your feed. The feed they'll send to public lit ECNs will generally be their worst (widest spread).

Ahh, this is the comment that cleared it up for me.

MM takes on risk, can offer tighter spread when not exploited (ex. HFT arbitrage)

Could theoretically take advantage by manipulating prices

But is already operating within the bounds of the existing public spread

Adverse selection goes both ways. If PFOF leads to adverse selection against your flow then it's not win-win. You might say you are willing to trade of adverse selection up to the cost of the fees, but then you are trading a known fixed fee for an unknown stochastic penalty. And also who sets the fees?

The entire thing is adversarial and it's really just a choice of game you choose to play.

1 and 2 are volume based hence 3 once the volume is there.

To the OP dayone1: What’s your concerns with 3 exactly? Double’s structure is innovating on the fee front like an extreme Vanguard 2.0, so overall the structure (even if 3 takes place like Vanguard) is still the best deal on the market for an individual.

Be careful lending out your shares (for example on ibkr) you can lose your qualified dividend status.
I dont know the reasoning behind this comment, but YC isn't a charity. The investment was made with the hopes of making 100x return without customers paying fees. Obviously there are other cashflows in play
Maybe they are expecting for an exit from a company buying them and then raising fees
Or the investment was made under the assumption the business model to gain traction isn't the same as the future one that generates cash flow. Plenty of company start with a free or cheap product then up their pricing once the value is proven and there's a percentage of their users that fears the switching costs
> If the answer is no, you don't sell trade flows and yes, you will rebate your borrow fees, can you make a lifetime commitment that you won't go back on your word?

To be honest, why would you even ask that? "Lifetime commitments" are ridiculous. It's simply not a promise that any founder or business owner could ever make. Businesses get sold, circumstances change, etc. It's better to just accept that as a risk factor and decide whether or not you'd be comfortable taking on that risk.

>Businesses get sold, circumstances change, etc.

More importantly, founders also lie about their intent.

It's easier to trust owners when they commit and are ready to go to court over their promises. Ever heard of Lavabit? https://en.wikipedia.org/wiki/Lavabit

It's never ridiculous to ask. What's ridiculous is for founders to make their customers believe they're ethical when they're not. Let's ask then, and you don't have too high expectations.

>Businesses get sold, circumstances change

Is there really no way to put a binding bylaw in incorporation papers that will survive a sale? Something like a land-use covenant, but for a corporation?

I'm not sure that's necessary for this particular case, but for something like private data exposure I've been playing with the idea that it's the only way to actually trust a company with your data.

In the US, not that I'm aware of. I suppose it would be possible to add a "poison pill" ("If we change this, we'll pay everyone $X dollars") to then just make it a normal contract, but again essentially no company would be willing to do that because it extremely limits their options. Also, "forever" is a lot shorter than people think, it's only as long as the powers-that-be are in a position to enforce a contractual position.
nonsense. there's millions of ways.

one is to be upfront about it on every advertisement and service description... can't get any easier than this. and is as effective as the complicated canary shenanigans.

> one is to be upfront about it on every advertisement and service description

Did you even bother reading the thread? What happens when your company gets sold, and all the old promises are thrown out the window? This has happened many times before (just ask Palmer Lucky about Facebook logins for Oculus), and that is what people are asking is preventable, and your suggestion does nothing to solve that problem.

the marketing will have to remove all promises, so customers can move out.

they get around this using platitudes, like "do no evil".

The reason people pay for trade flow is the same reason they sit at the table of drunks when playing poker.
It's slightly different. With poker, you play with drunks because they make mistakes. With order flow, you want trades from small fish who don't have any special knowledge so you market make and not be taken advantage of, yourself.
Except that unlike in casino, in stock market a Designated Market Maker can go against the crowd and "wait it out" any negative downfall.

Lets say customers bought GME and GME shoot up. Citadel just waited out until the movement fizzled out. They were able to hold naked short position for prolonged period of time (basically printing fake shares) to artificially increase the float

It's more like paying for the privilege of operating a monopoly on poker tables, with the guarantee that the rake will be kept low, so that the operator is not competing with other entities for the customers' rake. A market maker's competition to collect the spread is with other market makers, just like a casino's main competition to collect the customer's rake would be a different casino.
Read Reg NMS before you opine on this. It's short!
As long as the market maker is executing orders at the NBBO on their ATS, they shouldn't be in conflict with Reg NMS, even though they are the only operator with the ability to market make on their ATS. Paying for order flow allows market makers to avoid competition in capturing the spread at the NBBO, however small the spread may be, while also helping to guarantee liquidity to capture the spread on, by giving them the sole privilege to market make on those orders.

Returning to the earlier poker table analogy, I mentioned that the operator with a local monopoly on poker tables, would be required to keep their rake low to keep their local monopolistic privilege, as an analogy to how market makers also have to keep their spreads in line with the NBBO (due to Reg NMS), in order to keep their privilege of executing orders on an ATS.

>> are you going to sell your trade flow to Citadel / market makers like Robinhood and your competitors do?

Is that really a problem if you're still getting NBBO (https://en.wikipedia.org/wiki/National_best_bid_and_offer)

Could you explain the downside of selling order flow if you're getting no worse than the current NBBO?

Does anyone rebates 100% of the borrow fee or did that initially?
PFOF is good for the customer.
Do you manage the portfolio of each customer individually? How closely will this match the target portfolio for smaller investment sizes? I see that there are minimum investment sizes. Do I need to buy at least one share of each member of the SP500 for instance?

How do transaction fees compare with expense ratios of, say, Vanguard? I see that you account for them in your backtest, but it would be helpful to represent that in terms of an expense ratio.

We use fractional shares. But otherwise you are correct, our minimums are set to allow you to buy at least $5 of each member of the US 500.

We do not charge trade commissions. There are some SEC fees charged for trading across most major brokerages. The national best bid offer (NBBO) means you will get executed at the current best price for a given security across all exchanges.

Thanks, regarding transaction fees, I was referring to slippage (should have said transaction cost). This depends a lot on your customers rebalancing settings, but it would be good to be able to compare that directly to VOO.
Yeah it's an interesting point. Due to the redemption mechanism of ETFs, my understanding is that an ETF's bid-ask spread is basically the weighted average of the bid ask spread of it's underlying holdings. Which to answer your questions means that buying the individual stocks within an ETF would result in approximately the same slippage as buying the ETF itself.

"Bid/ask spreads of the underlying securities directly impact the costs to market makers to trade ETFs" from this .pdf: https://www.ssga.com/library-content/pdfs/etf/au/spdr-au-etf...

This is definitely not true in practice except for maybe highly liquid ETFs and underliers
How are you tied back into the financial markets? Are you yourself an exchange member? Or are you going through a traditional brokerage? Or are there other middlemen?

I’m really worried about putting my money into any startup after the Synapse collapse, where a middleman for lots of tech-forward not-a-bank companies collapsed, stranding customer money.

Your account is in your name at Apex Clearing - they are our Custodian and Broker Dealer. They power a lot of modern brokerage products like WeBull, TastyTrade, Composer, SoFi.

Robinhood and Wealthfront both started their business on Apex as well.

https://apexfintechsolutions.com/

I saw the "Your Money is Secure" section, but after things like the Synapse fiasco, I would like to get confirmation from you.

It says my money would be SIPC insured, which means if anything goes missing (obviously not through loss of equity value, but through missing funds or a ledger bug), I get my money back, up to the SIPC limit, right? I just want to ensure this isn't the same situation with fintechs that say your money is "FDIC insured", but that only protects you if the bank fails, not if the fintech goes bankrupt.

I'm just really, really wary of new fintech products to save like .3% on fees when I hear all these horror stories of people trusting fintech startups with their money any then losing 95% of their deposits like the Yotta customers.

Yup.

Zero interest until there is a very clear answer here.

Zero interest, just like my bank account.
I get like 4% at my bank. Sounds like you need a new bank! I'd suggest starting with Nerdwallet. [1]

[1] https://www.nerdwallet.com/h/category/banking

This is always the answer that gets posted. AIUI, though, the decent-interest-rate accounts are only available from online-only banks, and as recently as last year, I was required to visit a branch (…3, as it was…) in order to conduct some transactions, largely due to credit cards having a daily limit.

(I also sort of loathe the idea of needing to continually update a bunch of ACH information every year while I chase whatever bank is currently trying to draw customers with a temporarily decent rate.)

(And honestly the whole thing is kinda stupid every time I hit it. Businesses tend to give you shocked-pikachu-face when you can't use a CC due to the limit — like you've got to know these exist? And my limit is standard, as they go. And daily limits are trivially circumvented: you just spread the transaction across multiple payments spread out over time. In business, this hack^W method is called a "payment plan".)

Fidelity can get you a better rate with their treasury money market, which works for Bill pay / etc.

They have branches in most major US cities I think.

seconding. Recently transitioned to fidelity's cash management account and have done a cash advance on the debit card at a local, non-affiliated bank with 0 fees involved.

Checks the boxes for me, personally.

You don't even need to use the official CMA, just a regular old brokerage account ticks basically all the boxes (debit card, checks, bill pay, etc)

But yea there's a CMA too

ostensibly the CMA offers better atm reimbursement, but then the brokerage debit card also does, so that's weird.

The major difference:

sweep in CMA is FDIC, the brokerage is SIPC (but held in treasuries). The underlying thing (US government ) is the same, but FDIC has way better turnaround. But because it's FDIC on the underlying bank (Fidelity has no banking charter), it's not clear to me how much benefit that even is.

FDIC turnaround is faster, but only for failure of the underlying bank, not fidelity. If fidelity fails, you'll still have some SIPC latency to resolve things, instead of single-business-day FDIC awesomeness.

Open a brokerage account and buy SGOV with your cash savings. Done.
IBKR just pays you like 4-5% on idle cash, so do a few other brokerages. Don't even have to buy anything.
Sure, but you’re back to moving to a brokerage who gives a good rate. If someone doesn’t already have a brokerage then IBKR is a fine choice. SGOV works with any brokerage and is mostly state tax free as a nice bonus.
i do two tiers of banks. direct deposit into a chase checking account. i pay down everything from here. then i transfer what’s left (minus $500) to an ally savings/invest account. lets me use ATMs and branch services with chase while having a higher savings rate with ally. if i need to pull a wad of cash out, i generally know more than a couple days ahead of time for a transfer to clear. if i wanted i could chase savings account interest rates and move from ally to somewhere else, but what a hassle. 0.5% on 100k is $500, and not worth it to me. ally’s rates are generally fine imo for me not to worry about it.

i’ve only ever hit debit card limits when trying to buy like a car. if you’re hitting cc limits, i dunno, maybe you have more liquid cash where smaller interest rate increases are worth the squeeze.

edit: ok i totally forgot i moved the bulk of my ally savings into an ally invest account holding a vanguard money market fund bc the rate was higher. this is a little less work than opening an account with another bank at least. the rate was 5.4 and is now 4.5. ally savings account is at 3.8. cds, ibonds, money market funds, these are all vehicles i never used prior to covid but have since. chasing it all around is annoying, but i only take stock maybe every 6 months. there’s diminishing returns here since everything past the efund gets invested in an index fund anyway.

> the decent-interest-rate accounts are only available from online-only banks

One does need to look around, whether for national or local, and for instance not all local credit unions which can get close to the rate you would pay on a mortgage advertise on the web.

at least with the bank you get your capital back

more than can be said for those that trusted another YC fintech (synapse)

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IIRC, FDIC only covers the deposits if the underlying bank fails, not the fintec layer built on top of it. Please correct me if I’m wrong.
That's literally exactly what I wrote in my comment.
Either coffee hadn't kicked in yet or an edit on the parent? Not sure but I definitely missed it. Probably the coffee.
So how does it work now with bank fraud or technical issues? Ignore the fintech layer for a moment, just consider a bank like Chase or Wells Fargo. If their mobile app causes an erroneous transfer, or the backend removes money from your account or maybe doesn't give you the expected interest amount your saving account due to a bug ... what is the recourse? For a reputable company, even if their support is a hassle, they'll probably make you whole eventually. But presume they don't address the issue or repeatedly have widespread issues, what then? Do banking regulators step in? Does the public just need to rely on torts and threat of a suit or bad press?
The consumer finance protection bureau is your best bet. Banking regulators will also get involved for patterns of conduct, but this can take years.
Isn't that getting deleted after January?
> consumer finance protection bureau is your best bet

Usually not. Your best bets are your state banking regulator and AG. After that, the FDIC and Fed.

One time a bank tried to stop me from moving my money to a new bank. It was reasonable for security to be high, of course, but not prohibitively so. After an in-person visit and a 30 day waiting period they "rejected my request," no reason given, no response to my request for a reason given, and told me to try again in 90 days.

Someone on HN suggested getting the comptroller involved. I think I found a state office called the comptroller, but it might have been the federal one? In any case, the moment they showed up in a conference call the bank transferred me to someone important, stopped fooling around, and made the transfer happen. The person at the comptroller office never got past the asking questions stage, but the bank's behavior changed immediately in a way that suggested they recognized the smell of authority. So that's my keyword suggestion: comptroller.

This from the site feels reassuring: "Your funds are held in your name at Apex Clearing, one of the largest US Custodians holding over $114B in funds."

The "in your name" part is specifically what I was looking for.

Yeah, FWIW I think their disclosures look good, but I want some explicit reassurance. I want to ensure "in your name" is not the same thing as "for benefit of".

The thing that actually gives me the most reassurance is that they say definitively that they are a Registered Investment Advisor. In the Synapse situation, all the regulatory agencies were essentially saying "not my problem" because Synapse itself wasn't covered under any explicit regulatory regime. That doesn't seem to be the case here, but I'd feel better if the founders said something along the lines of "This is how we're different from Synapse..."

The account is opened in your name and your securities are held in your name at Apex Clearing. Apex has more than 19M brokerage accounts opened.

We are Registered Investment Advisor (RIA) regulated by the SEC.

If you want to hold people's serious money and not play money, understand that priority #1 is not growth or expense ratios - it's risk mitigation. Swiss banks are notoriously expensive and have terrible investment products that hold trillions because of their obsession with protecting capital.

As a startup, you must figure out how to convince ordinary people to change their family safety net. Full transparency, audits by a known firm, and an entire brochure/mini-site explaining every significant fintech failure, showing how my money would remain safe if that scenario happened again.

> Swiss banks are notoriously expensive and have terrible investment products that hold trillions because of their obsession with protecting capital.

What? Their second largest bank, Credit Suisse, imploded only last year. They hold trillions because of their nominal neutrality (though their cooperation with western sanctions against Russians appears to be hurting this significantly) and banking secrecy laws that serve as shelter for proceeds for all sorts of crimes.

Typically, when referring to “Swiss banks” people in the industry refer to the likes of Pictet/Lombard/Baer. Credit Suisse was closer to Bank of America than a Swiss bank.

Nomenculture aside, depositors did not lose a single cent in that implosion, and it went smoother than the SVB one.

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Fintech needs a lot more regulation if people are having to worrying about this kind of nuance to engage with the business.
I lost thousands of dollars with Snyapse's collapse, and there's still no update on getting any money back. It is a real concern, and something many are pushing on to regulate + rule over, but so far there's no bite.
> I'm just really, really wary of new fintech products to save like .3% on fees when I hear all these horror stories of people trusting fintech startups with their money any then losing 95% of their deposits like the Yotta customers.

That's immediately the scenario that comes to mind when I see any of these offerings (this one might be perfectly legit, but the reality is that I have no way to know). Then I remember George Costanza exploiting a loophole to save money by seeing a holistic healer: https://www.youtube.com/watch?v=8uVSKgMpnuo

This would explain only $10M in AUM within 3 months. Id guess just the commenters on this thread hold 10x that in etfs and funds

If a big bank launched this it would have $1B in AUM within less than an hour

>> If a big bank launched this it would have $1B in AUM within less than an hour

I love the M1 product (and while I am not a Double customer, I love the value proposition). Note that ShareBuilder (eventually Capital One), FolioFN have tried and didnt get traction.

Fidelity has "Fidelity Basket Portfolios" and I'm assuming they have no traction -- the product is broken 3 of 5 days of the week, and almost nothing works. I could file a dozen Jira SEV-1 bug tickets "Fidelity Basket Portfolios" is so bad.

Chase has a basket product but it is barely surfaced on their OneVest menus.

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If Double goes out of business, your assets are safe and held in your name at Apex Clearing. They have processes in place for these scenarios to help you access and transfer those assets.

SIPC protection covers against a brokerage firm failing, which in our case is Apex Clearing. We are not currently a brokerage so SIPC would not apply if Double goes bankrupt.

>> If Double goes out of business, your assets are safe and held in your name at Apex Clearing. They have processes in place for these scenarios to help you access and transfer those assets. >> SIPC protection covers against a brokerage firm failing, which in our case is Apex Clearing. We are not currently a brokerage so SIPC would not apply if Double goes bankrupt.

Dear @jjmaxwell4 -- I'm not really worried about your service given you're a layer atop Apex, however, this is a very common conversation happening right now on many forums -- could you clarify a bit more, how one would "get comfortable" with a new product?

I'm assuming the list is something like this, but that is an non-expert guess:

- Is the institution i'm interacting with regulated (in your case, Yes, Double is regulated by The SEC)

- Who holds my funds, and are they regulated (in your case, the funds are held by Apex Clearing, and if I understand correctly, Apex is a broker dealer regulated by The SEC)

- Are the funds held in my name or pooled in with other money? (in your case, I think the funds are held by Apex only in my name)

I think one of the problems with the Yotta/Synapse/Evolve collapse is -- its unclear how one even evaluates their level of risk.

It is also unclear how one validates SIPC coverage, like could I go to SIPC and enter an account number and validate the funds are actually covered somewhere across the layers?

Would be great for someone who knows this area to comment.

Ditto. I would really love to know if theres a site where you could enter the ID of a company and tell me if SPIC really backs them up..
Appreciate diving into the details!

You can sign up directly with Apex (completely separate login) and view your holdings in your name in their web portal, along with all documents that Double sends you on your account activity. The process requires a bit of verification so I've written up a help article here on how to get set up: https://help.double.finance/en/articles/10262406-how-can-i-v...

Just wanted to comment and say that I'm happy you / Apex offer this. My concern (similar to others in this thread) is that Double might say they are depositing the money into Apex, but it's possible they actually are not, and being able to verify this myself is crucial.
Search keywords: Apex clearing and trade 385.

They're basically criminals. A guarantee by Apex is worthless IMO.

Alright, I did the google search based on your incendiary comment and whatever you're trying to suggest does not seem to be the case.

pg 79: https://democrats-financialservices.house.gov/uploadedfiles/...

"Apex provides these same clearing services to many other introducing brokers, including Ally Invest, Betterment Securities, M1 Finance, Marcus by Goldman Sachs & Co., SoFi Securities, Stash Capital, Tastyworks Inc., TradeZero America Inc, and hundreds more"

> SIPC protection covers against a brokerage firm failing, which in our case is Apex Clearing. We are not currently a brokerage so SIPC would not apply if Double goes bankrupt.

I thank you for being upfront and honest about this. The tough spot you'll find yourself in, then, is that if any money goes missing between you and Apex, customers are completely SOL. This is not a theoretical risk, this is exactly what happened in the Yotta/Synapse fiasco. Even if I trust that you guys are much better technologists than Synapse, would I be willing to take that risk for a teeny, teeny reduction in fees compared to an index ETF? Sorry, not for me.

EDIT: Wanted to put an edit up here so that it doesn't get lost. Thanks for your response below - for me, that was the critical information I needed, that I can directly verify that my SIPC-insured funds are held by the SIPC-insured entity. That was indeed not the case with Yotta/Synapse (and, indeed, most fintechs who keep customer funds in an FBO account at a partner bank), so I really appreciate the clarification. FWIW, I think it might be worth it to add a small blurb in the "SIPC Insured" section saying that your insured funds can be verified at any time.

Kudos, you guys have thought through a good deal of the important details, and sufficiently assuaged my concerns.

I'd argue the specifics are quite a bit different than Yotta/Synapse.

We do not hold any funds ourselves. You connect your bank and ach/wire money to an Apex bank account. You can verify your holdings via apex anytime (see: https://help.double.finance/en/articles/10262406-how-can-i-v...)

Yotta does not hold any funds themselves. You connect your bank and ach/wire money into an Evolve bank account.

The problem is that unbeknownst to users, Evolve had no record of what belonged to which user—it all came via Synapse on behalf of Yotta. And when Synapse went bankrupt, everyone pointed fingers about where the money is and who it belongs to.

Will reply directly to your comment, as I started the concern in this thread, and I think it's important to point out that the situation is materially different based on what jjmaxwell4 has responded.

With Evolve, money was just pooled into an "FBO" ("for benefit of") account, and not ledgered directly to individual users. This is apparently not the case with Apex since you can verify your balance with them directly. They report your balance, so if any money goes missing, you should have an insurable case with them directly.

https://help.double.finance/en/articles/10262406-how-can-i-v... makes a big difference, since it sounds like Apex does have their own ledger of accounts, independent of Double.

Evolve not having their own ledge was exactly the problem.

OTOH, some users seem able to talk to Apex about their shares that had been via an "app", and are still frustrated… with Apex:

> My own personal experience with Apex - I transferred measly GME positions out of Stash app (Apex) to Fidelity in June. My Apex/Stash account is still locked from this transfer. My CS requests have been escalated to the broker (Apex) repeatedly. Finally today, Apex confirmed they will unlock my account in 4 business days. That’s 34-36 calendar days after share transfer. All this DD is much smarter than me, but even in little ways these big explanations offer a simple reason for these shenanigans. I have NEVER had my account locked for share transfer past the confirmed transfer date for any other position. They had the gall to tell me today that they needed to speak with Fidelity directly to confirm receipt and Fidelity “received” my shares 3 weeks ago, which was 3 weeks after I initiated it. Why all the runaround?

Surprisingly common for fintechs to be ledgerless. They will always end up with one if they last long enough.
Yep. The bank has to require reconciliation of the accounts that are active in the FBO. Oddly enough, there is zero standardization in banking regulations and recon is an afterthought and rarely done. Doubly so if you are talking B2B.

Reconciliation costs a lot of money. They typically just watch the balance and and bark at the fintech for more money when it runs out. There are people at every bank calling partners every day demanding wires for overdrawn FBO accounts. Buyer beware.

How are the SIPC premiums being paid?

Let’s say I invest $250k with you. From my research it appears the SIPC premiums on that amount would be more than $12/year.

How does that work?

>I'm just really, really wary of new fintech products to save like .3% on fees

off by an order of magnitude, you're saving 0.03% on fees

in the long run its negative because order flows are sold to hedge funds who ultimately trade against the masses.

I'm also not sure I would trust any fintech startup from YC after Yotta and Coinbase.

Matter of fact, I increasingly find YC rewards unscrupulous and morally cavalier founders and products that does more harm to society than good.

i find myself increasingly growing wary of YC affiliated founders not to mention the obvious CCP money involved.

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I'm not super well versed in how investing stuff works, so sorry if I get some words wrong. This isn't a fund I'd be able to purchase from my existing brokerage/retirement accounts, right? I would have to actually give my real money to you (via "Apex Clearing," who I've also never heard of & doesn't even have a Wikipedia page) to hold & manage? Even in the best of times, it'd take quite some convincing for me to give a significant amount of money to a brand new company, and the reputation of recent finance startups is uhhhhhh not fantastic. How are you going to convince me you won't take my money to go buy some property in the Bahamas?
You are correct in your understanding.

Apex Clearing's website is here: https://apexfintechsolutions.com/ They have 19M brokerage accounts and a lot of brands you've heard of got their start with Apex (Robinhood, Wealthfront)

We're US based and regulated a RIA by the SEC.

I've never heard of Wealthfront, and I know Robinhood mostly for exploiting low-info customers & trying to make investing even more like gambling than it already is[1]. Pretty gross company to be keeping IMO.

[1] https://www.velaw.com/insights/game-over-robinhood-pays-7-5-...

Investing is not the same as trading, which is what Robinhood primarily caters too.

Also Apex is a big name in the brokerage world. They are a business to business company though, so most consumers never would have heard of them.

> Apex is a big name in the brokerage world

But not big enough to have a Wikipedia page? Are you sure they're not just a big name in the financial startup/casino/scam world?

They have been around as a significant service provider for over a decade in a highly regulated industry. Ask anyone in the brokerage world and they will not care if there’s a Wikipedia entry. They are a huge player and have been for a while.
You should in fact be worried if they were a fund, because then you are giving them your money to manage. They are instead a brokerage, so they money you deposit will simply be used to buy shares. If they go under, you still own the shares.
Thanks to this comment, I was finally able to comprehend what "brokerage" actually means. Thanks.
I like the idea behind this business and like the value that you are providing. I'm a target customer because I'm sensitive to investment fees and have done lots of comparison shopping over my investing lifetime.

Unfortunately, I won't use your product. While you do appear to be cheaper than Vanguard for a comparable product, I don't think the risk of switching is worth it. The primary risk I'd be worried about is your business model changing (or you getting acquired by legacy finance) and increasing fees down the line, at which point I'd feel like I'd want to switch back to Vanguard. I'm also worried about exposing myself to your organizational risk (e.g. your internal controls failing and an employe running off with the money, your accountant falling victim to a deepfake scam, etc.) which I suspect is going to be much higher than your competitors. For the additional .17%, I actually feel that Vanguard is a damn good bargain.

I think your product actually does have a lot of value for folks invested in crappy mutual funds or with some advisor taking a massive AUM fee, but I don't really think those consumers are generally lacking the information required to understand that your product is superior, I think they're just going for something different.

It's a tough spot. The market size is obviously tantalizing but I feel like the segments are all reasonably well served as it stands. For the folks that you're really targeting, I think it's very hard to beat Vanguard. Their corporate structure and huge size really gives them a massive advantage that seems hard to beat. Best of luck to you folks!

Appreciate the thoughtful response. I hear you on switching costs being quite high for a brokerage and its very much a considered purchase. I'd love for Double to be considered in the future.
This can be a real thing when companies are charging $25-$40 for ACH Transfer fees (per account) meaning a switch can cost $100.

One piece I'm curious about is spreading investments around simply for more FDIC / SIPC insurances? Is that something that rich people do?

> charging $25-$40 for ACH Transfer fees (per account)

Do you mean ACAT fees? I haven't seen many accounts charging for ACH fees as those are basically free. Only Wise (Transferwise) charges for it from my experience.

If it's ACAT fees, a lot of brokerages (not Vanguard) will reimburse you the fees if the account balance you are bringing in is big enough, I've noticed.

Same sentiment here - I feel like this is the largest challenge for people that would otherwise be ideal candidates. I wasn't even willing to move off one of the largest brokerages for the semi-recent Robinhood 3% "transfer deal" just because even there I felt like it was too much risk (granted, that was for a retirement account).

For someone that has quite a bit of my portfolio in very low cost index funds, something like $40k does seem like a relatively low "fee" for avoiding risk, especially considering it's spread over many years.

That said, I do like the idea, and hopefully there are enough folks willing to tolerate the risk to provide a viable alternative to the big status quo brokerages.

I wish you had been more clear this is US only.

I had to sign up, verify my email, tried opening an investment account, had to untick I’m a US citizen/resident and only then did your platform let me know I’m not welcome as a client.

Oh and PS there’s no way to delete an account is there?

Sorry about that - we will try and make this clearer. I am happy to delete your account for you. Please email us at support@double.finance.
Any plans to go beyond US? I am guessing it is a huge hassle though...
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If your roboadvisor is buying the individual stocks that make up the index in my personal account for me, do you have data that compares the slippage (bid/ask spread) paid across all of these transactions versus a single purchase of very liquid ETFs like SPY?
You can likely purchase the stocks in the closing auction which should give you the official settlement price that ETFs get benchmarked on.

Stocks are not my area of expertise so I gloss over a lot of details... maybe and equity trading specialist can chime in?

Great question. The bid-ask spreads of the ETF itself already take into account the bid-ask spreads of the underlying securities, since there exists an arbitrage opportunity via the ETF redemption mechanism.

I found this PDF from State Street quite informative on the topic. We are working on our own data here as well and aim to share that down the line.

https://www.ssga.com/library-content/pdfs/etf/au/spdr-au-etf...

> The Firm assesses fees monthly, in arrears. Fixed fees are $20/month, in arrears. Fees are debited directly from client accounts.

If the fee is $1/month, why does your form ADV state that fixed fees are $20/month? https://double-disclosures.s3.amazonaws.com/Double+Finance+A...

Great idea, excited to watch you guys grow!
I'm unsure how you are proposing to build a sustainable business with such low fees. Assuming you need say 5 full time employees to run something like this somewhat robustly, and back of the envelope your expenses are say 2 million a year (which doesn't afford you to pay anyone particularly well), you'll need a 160k users (!) and you are only breaking even. And you have no chance in hell to provide decent support for that many users in an area as gnarly as finance. You'll be facing a firehose of support requests all the time.

I'm sorry to sound negative, I really wish you all the best, but even from your post it looks like you had little to no idea what you are doing when you started this (you didn't know stock tickers are ephemeral?). And yet you are asking people to trust you with their money? With the only selling point being that you seem to be unsustainably cheap? What made you decide that you have the knowhow to do this well and safely?

I think by going only after people looking for long term buy and hold, the overhead drops dramatically.

Dealing with traders is where all the nightmare stories come from.

Who controls the voting rights to the shares purchased through these investments?
Great question! Keep in mind that ETFs in general are designed to NOT give you the rights to the underlying shares, or to vote as a shareholder. An ETF is a derivative, not an asset unto itself. It sounds like this product is mainly to allow people to invest in ETFs not into single tickers?
You have the ability to vote as the underlying shares for your direct index on Double are all purchased in your name.
I'd consider this if you had some kind of "green" fund that excludes oil companies and other polluters. I don't want to invest in the oil industry, but funds like that tend to have pretty high fees and expense ratios.
You can do this quite easily with Double. If you pick the US 500, you and completely remove the Energy Sector.

We are working on getting some more ESG focused portfolios directly live but it's very very do-able right now.

> We are working on getting some more ESG focused portfolios directly live

Thank you for mentioning this. ESG funds are the first thing that came to mind when I saw your post.

Cool product! But I would love for this to have a decentralized backend using tokenized assets as the securities. It would help me solve the trust issue with yet another new FinTech startup and then I wouldn't mind letting you collect the PFOF if I could swap out backends if needed. Or can let the community develop the best strategies/factor tilts/tax alpha for each individual's unique situation.
For the PFOF skeptics, there isn’t that much money in pfof on liquid large cap stocks.

For the founder, have you thought about doing away with the 1$ for friction reduction while you scale given how tough the switching decision can be?

For the founder, have you considered using ACAT in incentives as a differentiated acquisition tool?

For the founder, are their “moments” people often switch their brokerage you could target aggressively? Ie I imagine Johnny software, 28 , is a hard sell to sit down and port their holding over from fidelity to save a couple of BPS, but maybe people starting their first job? Setting up a retirement plan? What’s your target “moment”?

How do you intend to make enough money to stay a going concern? Charging $1/mo adds up to peanuts and peanuts will not paying the salaries needed for running a highly regulated industry like this.

What are some examples for real world tax loss harvesting of this versus just rotating between things like VTI, SCHB, and ITOT?

I can’t imagine it’s going to be meaningfully more tax savings versus the monumental pain in the ass of dealing with hundreds of lots of many different stocks.

Retail brokerages earn most of their money from uninvested cash from their customers. An easy strategy is to force customers to keep a few percent of AUM as cash.
And savvy investors avoid those platforms or manually move their cash holdings into money market funds.

Requiring people hold some minimum cash amount is just charging a fee with more steps involved.

And even the larger offenders of that approach are in the crosshairs: https://news.bloomberglaw.com/securities-law/wall-street-gia...

Yeah I'm in the latter camp where I manually move to money market funds. I don't avoid these platforms because I treat the uninvested cash as a checking account: my bills are paid through this account. I feel better comparing it against a regular checking account that pays zero interest.

To be frank, I do not think it should require people to hold some minimum cash amount. Rather, the brokerage can require that buying securities with this reserve cash should be manual, and not automatic. That still gives savvy investors a way to do it manually.

It helps, but e.g. Fidelity's money market funds charge 0.31% higher fees (0.42%) than Vanguard's (0.11%).
Where's the calculator that tells me if I save money with y'all vs with current legacy brokerages (schwab, fidelity, vanguard, etc)?
Excited to try this out JJ. Have wanted to build an infrastructure-focused portfolio for a few months now and am excited to have an actual tool to help me build it now!