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>"Over 20 years working in health insurance, I saw the unrelenting pressure investors put on insurers to spend less paying out claims." This is the root of the problem. And not just in this industry. Throughout corporate America, it is not the customer that comes first.
> Over 20 years working in health insurance

Always the same, Woe is me type posts. Look at me look at me. Its all too common. "I was horrified for 25 years of getting paid I couldn't stay quiet anymore listen to my story..."

Interesting.

I didn't view this as an article about that person, but about the industry.

Thinking about the individual here is like worrying about pruning the roses during a hurricane. I mean, yes they need to be pruned, but maybe let's talk about the bigger thing going on here that is negatively impacting us all?