Tell HN: Amazon Pharmacy's Negligence Endangers Patient Safety

3 points by mkrishnan ↗ HN
I recently ordered Zepbound, a temperature-sensitive medication requiring strict storage conditions (46°F), from Amazon Pharmacy. The consistently inadequate packaging has resulted in repeated deliveries at room temperature, compromising the medication's efficacy and potentially posing a health risk.

Amazon Pharmacy's response to my complaints was dismissive, suggesting I fill my prescription elsewhere. My subsequent complaint to the FDA has yielded no action.

Please avoid amazon pharmacy for any medication requires temperature control.

4 comments

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Perhaps they should be avoided altogether if they can deliver medication safely?

Best not take that risk if their incompetence and ignorance endangers lives

It happened to me as well. I went thru Eli Lilly direct which uses amazon pharmacy.

I complained to Eli Lilly and amazon, they dont care at all.