I was on a call and got cut off, after which all attempts to call the other person back immediately failed. I thought it was an iOS 26 bug and rebooted the phone, which fixed it and allowed me to call again.
It's down for me in Bay Area with the SOS message and unable to send or receive text messages. Verizon's website didn't say anything but there is a lot of chatter about the outage in the /r/verizon subreddit.
Frustratingly I wasn't able to log into their online support because I couldn't two factor authenticate mysef because I couldn't receive text messages!
I called customer support and they were like, "our system is down and unable to take calls" and it hung up on me.
From what we know so far (affects random people, a vague ETA was given (and passed)), my suspicion is that this was a database shard that died and they're trying to recover from deep storage.
Clickbait headline by a tabloid. Crafted to sound like 100% of USA, but on a technicality means 2+ people, which they clarify after click. If they were honest and inserted "some", they would get less clicks and earn less ad revenue.
I have no doubt people were affected, but I have 390mbps up 100mbps down on my Verizon phone in San Francisco right now. Just checked. They baited me good.
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[ 2.5 ms ] story [ 33.4 ms ] threadI also haven't had any Network Extender outages indicating a more 'national' issue outside of a coast?
we tried the full reset (volume up/down/side button hold) and network reset, which is not helping.
Both my and her phone have same cellular data settings.
tried calling '611' verizon help line which dumps us saying "the system is down" unable to take calls.
it's a big outage for sure.
Frustratingly I wasn't able to log into their online support because I couldn't two factor authenticate mysef because I couldn't receive text messages!
I called customer support and they were like, "our system is down and unable to take calls" and it hung up on me.
I have no doubt people were affected, but I have 390mbps up 100mbps down on my Verizon phone in San Francisco right now. Just checked. They baited me good.