IMO, the geyser exhibit in the Exploratorium is one of best demonstrations I've seen in a museum. Far more impressive than a tesla coil, and contains a really good explanation of how it works (unlike the vast majority of tesla coil exhibits).
Sure, a tesla coil is flashy and a pretty awesome (in the biblical sense) demonstration of man's harnessing of electricity, but they don't really tell you much about how electricity works. A simple snap-together circuit with a battery, some wires, and some incandescent light bulbs does a much better job of that.
One of my longstanding peeves is that art museums are treated as serious places for grown-ups but science museums and zoos are treated as places for kids.
Exploratorium and Academy of Sciences in SF have adult nights I believe. I remember attending a Yelp Elite event back in the day at the Exploratorium at night and it was pretty fun.
I think that science museums being places for kids is a good thing. The are the ones who benefit the most. If you want science for grownups, you have conferences. Also, that it is for kids doesn't make it impossible to enjoy as an adult, especially if it is about things you are unfamiliar with.
Now, if you go to a science museum and think "only a kid can enjoy that". Then the problem is not that it is a place for kids, it is that it is just bad. It is a thing Disney understood very well, its classics may look like they are for kids, but they are actually enjoyable by everyone, and it is a big reason for their success.
As for art museums, the problem is that they are usually just exhibitions, and to be honest, that's boring, especially if you are a kid. That's unlike a science museum where they actually try to teach you science. It is only interesting if you are already well into that kind of art, and most kids aren't (yet?).
History museums are kind of a middle ground as they can do the double duty of teaching history (mostly for kids) and showing off artefacts to people who are already into that (mostly for grownups).
There's an interactive Leondardo da Vinci museum in Firenze that does a good job of appealing to both. It's full of kids, because it's interactive, but you could fill it with adults just as easily.
I don't remember the big Kensington museums being like that when I was a kid. There was a kids' section or two, but the rest was clearly for adults (and has stuck in my memory just as much, if not more than, the kids' sections).
Seeing the real Apollo 10 (I don't remember which module) sticks very clearly in my memory.
I also rode on a "heritage" train recently, and what struck me the most was that the interior decor of the passenger cars looked as though it had been designed for and by grown-ups.
Quite agree with the sentiment, and the presentation of science to the public in general. However, that probably also reflects a rather accurate assessment of scientific literacy in the general population on the part of planners.
Anyway, among US museums of natural history & science, a prominent exception is the AMNH in NYC: yes there are things for kids, but also things for "grownups". After dozens of visits I still learn something new every time.
If you ever get a chance, the Hunterian Museum at Glasgow has a permanent display of some of Lord Kevlin's instruments. You can look at the actual tools used to characterize the volt, the amp, and the electro-static forces.
The most fun I've ever had in a museum was at the Perot Museum of Nature and Science in Dallas. The exhibits are interactive, educational, fun... mostly for kids...
I was 33 years old... I'd love to go back and do it all again.
I didn't understand art as a kid. You need experience, culture, history, and often at least a cursory understanding of religion to understand art. Art is an expression by the artist. It is necessary to understand the milieu of the artist first.
Science is universal. It crosses time and language barriers. The underlying physical principles are immutable. Kids can be expected to understand science museum exhibits after a few minutes of explanation. You can't explain the historical and social context behind a painting in just a few minutes to a kid.
I've seen a few different science museums and the like have a special day of the week where they stay open later and are 21+. Booze is involved. I've never been, but it seems like it could be a fun time.
One science museum that is not like that is the Deutsches Technikmuseum Berlin, at least when I was there (shudder) about a decade ago.
It was a museum that was designed for parents to explain to children. The written material for any given piece in an exhibit went into sufficient detail and successive sections of writing would build on each other without necessarily requiring that the previous section had been read.
Back then the museum had an exhibition on the longitude problem and time keeping, precision, drift, etc. that walked you through the development of increasingly accurate chronometers, the practical reasons why, etc. It was an absolute masterwork exhibit, and it expected the adults to be actively engaged with helping digest the material with the kids.
I mean as a kid, zoos are "wow cool, animals :)", while as an adult, you realize that they're basically prisons profiting off animal exploitation for entertainment
> But these physical exhibits require maintenance, and I was dismayed to see that several are in bad repair; some of them weren’t even working anymore, some seemed worn out, or didn’t seem well-designed to begin with.
To be fair, that's what I remember children's museums being like in the 1980s as well. A significant number of exhibits would be temporarily out of order on any given day.
I don't think screens are responsible for that. Maintaining physical exhibits that can survive constant physical contact with kids is hard.
It's not just museum exhibits and kids, it's everything. I have some maintenance roles in my background and the rate at which things like paper towel dispensers get worn down and completely destroyed when interacted with by hundreds or thousands of people a day is eye opening.
Yes, but this is the core of what they're offering. As the son of a science museum director, I've seen exactly what it takes to keep hands on science exhibits going. I agree with the article here, although I think it's appropriate to have some screens if required for an exhibit (e.g. a thermal imaging system)
My father worked on a Natural Gas exhibit at the Museum of Science and Industry in Los Angeles as an emergency substitute when a contractor flaked. There was an oven that had a handle, when you opened it the narration said "don't open the oven during cooking" to save energy. Kids hung off this and immediately broke it, they replaced it with steel and it was broken the next day, then ended up having to put a Triangular metal piece that couldn't be hung off of because children are wild animals.
This museum prior to the rebuild into the California Science Center (which I love but is just different) and the Exploratorium were amazing experiences for this as a kid.
I miss the big kinetic scuplture of rolling wood balls through the electricity exhibit, the plotter that would draw out your bicycle design, the next door room full of electronic interactives of the kind that he's complaining about but early 90s style. The weird chrome McDonalds left over from the 84 Olympics. The giant ceiling mounted helmet VR exhibit (crt, no doubt)
I wish I could find better photos, there's so few.
"I didn't bring my niece to a museum to look at a screen..."
I took my niece around the Natural History Museum in London recently, taking in the new 'Darwin' extension first. It was a liminal space of sorts with lots of broken screens. The tech had not been updated in a decade or more so you had Adobe Flash Player running, complete with the crash pop-up messages to let you know what version of Flash they were updated to.
The idea generally was to have a large touch table with a projector in the ceiling showing an image that could be interacted with. My 8 year old crash test dummy still enjoyed the screens, which was no surprise given that she is addicted to her tablet.
The touch table (however it worked) was not quite registered to the image projected on it. Some exhibits (screens) had a 'tell a friend' feature where you could enter an email address. However, all of the 'keys' were off, so you press 'Q' and you get 'W', or 'N' and you get 'M'. I persisted and entered my sister's email address.
Did she get the email?
What do you think!!!
Some of the screens had the toughest armour I have ever seen. ATMs are soft targets by comparison. I had never seen whole keyboards made of stainless steel before and found the level of vandal-proofing to be absurd.
Admittedly the throughput of the museum is absurd, in the UK every person gets to go there at least five times, once with mum and dad, another time with one set of grandparents, then with the school, then, as they have their own kids, they have to go again, then it is rinse/repeat when they are a grandparent.
The reason for going is dinosaurs. But they got rid of 'dippy' from the entrance hall.
Before you get to the entrance hall there is the begging chicane. This is a ridiculous entrance route back and fore between a dozen different begging bowls to support them financially. If you choose not to pay up, then you can then spend the next six hours not speaking or interacting with any humans apart from the ones you arrived with, except for maybe at the giftshop.
There were no annexes with staff doing talks, nobody apart from the beggars to greet you, but plenty of screens.
The brief for the new wing was to have scientists doing classification of specimens in such a way that they were on show, a 'working museum'. But nobody wanted to work in goldfish bowl conditions under the gaze of hordes of kids.
I don't want to dismiss the place in its entirety, the gardens outside were lovely even though they have a motorway-sized road next to you with considerable noise pollution. That's right, the place we send all our kids to for the big memorable day is made toxic with the filth of car dependency. The air is utterly disgusting there just because of car dependency. The whole area is full of museums and the whole lot needs to just be pedestrianised, but no, it is clogged up with those cheesy 'status symbol' cars people buy in London.
So there is this wall of cars outside and this wall of screens inside. Then the daylight robbery in the gift shop.
We didn't do the full tour, got to save some for the parents and school trip. But we did go to the earthquake room. It is modelled on a Japanese shop and shakes every few minutes. Shakes is being kind. A garden swing or any wheeled vehicle does a better simulation, clearly the hydraulics have lost some of their zest.
The 'climate change' room was also a little off. Maybe this is a leftover from when they had the likes of BP sponsor the place.
I was not going to let anything spoil my perfect day out with my niece, so I wasn't miserable about the place when I was there. However, on reflection, the dilapidation was a glimpse of the future, a future where museums have screens to interact with but no staff to interact with.
> I don't think screens are responsible for that. Maintaining physical exhibits that can survive constant physical contact with kids is hard.
That reminds me of something I’d love to learn a bit more about: the Strong Museum of Play. It appears the Wegmans’ supermarket exhibit where kids are able to work with real point-of-sale equipment has actually gotten equipment refreshes over the years itself, and I was really amused to see how far they went to have a “fully working” setup in the exhibits for kids to play with.
The checkout counters are actual IBM/Toshiba SurePOS lanes, with actual current Datalogic scanner scales, and they’ve got a OS4690/TCxSky install and SurePOS ACE running on every single lane. (Or, at least, one of those registers has to be a controller+terminal, the other 5 lanes have to bootstrap off at least one lane, so they’re all networked, too!) They’ve also maintained enough of the store configuration so receipts look just like a store receipt and all (of course, with the Strong Museum as the “store”). And yes, you’re told to only push certain buttons and only scan stuff that’s inside the environment… ;)
Over the years they’ve swapped out the lanes from the old white to the modern Slate Grey, upgraded the scanner-scales, but the UX is still the same as it always was.
I was a tour guide at the National Air and Space Museum for a dozen years. I still remember seeing the exhibit plans the curators had, which called for a then 90-year old airplane (a Curtiss JN-4) to be mounted such that people could look down over it from the balcony. All of us docents who saw that immediately said "what about the kids who will drop pennies onto that precious canvas and wood thing to break it?"
Six months after the exhibit opening the Jenny was removed from that location, never to be returned to that exhibit. Because sometimes museum guests aren't just pushing things too hard, they are actively taking steps to destroy things, just to see if they can get away with it.
If you have a change to visit the Tokyo Science Museum, it's quite good in this respect - it has a lot of interactive displays, many of which are very hands on, and some are application based - focused on how the science concepts are used in industry (with some occasional corporate tie-ins, which weren't too over the top). It's fairly kid focused, as others have mentioned - most of your competition for seeing the exhibits will be school student groups.
Incidentally, the building is featured near the end of the Shin Godzilla movie.
Are you talking about the one in Kitanomaru park, or the Miraikan, on Daiba?
The Miraikan, in particular, is a fantastic science museum. I think it suffers a bit from what the OP is describing -- and also, a lack of English -- but for the most part it's interactive and uses technology in a really innovative way that goes beyond iPad fluff (an interactive seismograph room comes to mind, where you could move around and see the systems detect your movements in real time).
Agree a lot of “museums” are turning into less of cool items and more of a lot of text and visuals and electronic displays. I could just do that at home and skip the inconvenience, cost, and exposure.
It's disappointing to see but it feels as if to keep a futuristic theme and to provide almost an "edutainment" environment that a museum feels as though it must implement screens to keep up with the times. I think this might almost be comparable to how places like McDonalds that had themed play areas for kids have been wiped away. We aren't really designing many places where kids can be kids and when we do, we try to put more screens in there to connect with a younger technology savvy generation?
When I was in 5th grade (I think?) we went to the nation's capitol as a field trip. My mom volunteered to be a chaperone, as a result over the following years, we would go back. We would go into every museum, if you get a room at the right hotel (I forget which one we stayed at back to back) you can walk to any and all the museums, you can spend all day in several different museums. I highly recommend anyone to take such a trip if you've never been to DC. The city is full of so much history that we all have been taught, its something else to see it in person.
I work in a museum, so I'll add in a couple of cents. Seth isn't entirely wrong here: museums are good opportunities for hands-on activities and to see things in a real sensory way that you can't in other places. "I believe museums exist to present the real thing for the visitor to experience with their own senses" rings really true to me.
That said: iPads and screens do have their place and it really depends on how well they're implemented.
First up: "But these physical exhibits require maintenance, and I was dismayed to see that several are in bad repair; some of them weren’t even working anymore, some seemed worn out, or didn’t seem well-designed to begin with."
This is probably the key reason why there are so many screens in this particular museum: he answers his own question. Physical items, especially things with motion, will degrade with time and use, and maintenance can get really expensive. Physical models like a human heart aren't something that you can generally buy off the rack: museums and similar institutions will work with a company to produce something like that (I'm guessing fiberglass?) These are things that can run thousands and thousands of dollars to repair or outright replace.
But here's the other thing with a physical static or interactive display: once they're in, they're in. You can't really update them without actually replacing the entire thing.
Here's an example: at the museum where I work, we have a section about the Civil War: it had some uniforms, weapons, and a whole bunch of other items that told the story as it related to our mission. The panel that outlined everything stretched across the room -- it was about 20 feet long. When we pulled everything out to update it, we had to replace that entire panel. It was a good fix, because the room hadn't been updated in like 15-20 years, but if we had wanted to pull out any one item, we'd still have to replace the entire panel. That sort of thing can be an impediment to updates, because it requires a lot of work. We ended up putting in three panels, which will allow us to switch out objects more easily.
We also put in an interactive with an iPad that allows visitors to explore a painting in the exhibit in a lot more depth.
We've done a handful of these sorts of interactives, and as I noted up above, the experience really depends on the audience and how well it's presented. In our case, we aim for ours to be usable for a wider range, which means that we have to keep things fairly simple, so adults and children can use them.
"My wife — a science writer who used to be the only staff writer covering space for New Scientist and before that, worked at NASA — poked at one of these with my son, added too many boosters to their launch vehicle, and were told it failed “for reasons” in a way she found totally unhelpful and pointless." That doesn't entirely surprise me, because she's an expert and is really knowledgeable in the field! But you have to make sure that you're calibrating for your audience: most of the people using that likely won't have her experience or knowledge, and digging deeper and deeper into detail might be lost on most of their audience. (Not having seen it, I can't tell for sure.) It is good to have that depth of knowledge be available, if you have audience members who do want to go further, but it could come down to limitations or be an exception that they didn't account for.
Digital interactives can also be swapped out quite a bit more quickly: if you have a new exhibit that you're putting in for a short amount of time, it might make more sense to have something that doesn't cost a lot if it's only going to run for months, rather than years. (Or if you find an error, there's new research, new updates, etc. -- a digital interface is easier to update than a static panel.)
On top of all that: cultural institutions are facing real crunches righ...
> But you have to make sure that you're calibrating for your audience: most of the people using that likely won't have her experience or knowledge, and digging deeper and deeper into detail might be lost on most of their audience.
I think this is a really key point; I've definitely felt slightly disappointed at certain exhibits, and had to remind myself that these things are designed for everyone. It would be lovely if every exhibit was pitched at exactly your own level, but as an adult, there are definitely areas where you are more knowledgeable than the general public, and so that's not possible.
A bit of a tangent, but has modern maker culture made it easier to make and maintain exhibits? Things like 3D printing, version control, Arduinos, etc.
I think "physical exhibits are awkward and expensive so we use screens instead" is kind of a cop-out. Yes they are more expensive and difficult, but they're what you're supposed to have!
Imagine if you went to a zoo and they just had photos of animals. "But it's so much cheaper and easier!"
Author here. Thank you for this comment, you make so many great points. I'd like to respond to some of them.
> First up: "But these physical exhibits require maintenance, and I was dismayed to see that several are in bad repair; some of them weren’t even working anymore, some seemed worn out, or didn’t seem well-designed to begin with."
> This is probably the key reason why there are so many screens in this particular museum: he answers his own question. Physical items, especially things with motion, will degrade with time and use, and maintenance can get really expensive. Physical models like a human heart aren't something that you can generally buy off the rack: museums and similar institutions will work with a company to produce something like that (I'm guessing fiberglass?) These are things that can run thousands and thousands of dollars to repair or outright replace.
You may be right that this is the answer to my unstated question of "Why are these exhibits not in perfect working order?" However, I reject it as an excuse, because, for instance, the building also requires maintenance, and this maintenance is apparently kept up with: it was clean, the doors opened and closed without squeaking, the elevators function.
Both the building and the exhibits are required to serve TFI's mission and need maintenance to perform their functions. If an exhibit is worth conceiving, building, and housing in the museum, it deserves maintenance, just as the museum building does. So I'm inferring that adequate exhibit maintenance is just not being prioritized either in the cash budget or the "volunteer effort budget". Emotionally, it feels terrible to walk my son over to a thing and be excited to show it to him, and have it not work. I'd rather the thing not be there.
> We also put in an interactive with an iPad that allows visitors to explore a painting in the exhibit in a lot more depth.
I have no problem with that because it's adding something to the experience of the artifacts on display. My problem is with the exhibit itself being a touchscreen. I would say there is very little point to visiting a museum in this case, because the web can distribute software more cheaply. My complaint is that a touchscreen does not count as being "hands-on", and TFI is all about being hands-on; that's what makes it so special, and to me, wonderful and worth fighting for.
> Finally, there's nostalgia at play here: I have a ton of fond memories of visiting museums with interactives and huge displays, and I'm glad that I can take my kids to them as well. But I'm also happy to see that these museums aren't stuck in the past and the only thing that they're doing is rehabilitating old exhibits that are decades old or out of date: they still have some of those things, but they're also making sure to bring in new interactives, looking at new scholarship and best practices for museums (because museums aren't static organizations or fields!) to change as audiences change. Like it or not, there are a lot of people who use screens as a way to take in information: museums have to keep abreast of those trends, because if we don't deliver information to people in familiar and accessible ways, they probably won't come in.
This, right here, is the rub. Because to my mind there is a fine line between meeting people where they are, and pandering to perceived preferences or limitations of our audience, and in the process, losing sight of the mission.
If we know kids are on screens a lot, or worse, believe that kids "need screens to be engaged", and thus proceed to skew our museum exhibits toward screens, are we doing right by them? I would argue, vociferously, that we are not. When we try to serve everyone, even those with little interest in our mission, by diluting our fidelity to our mission, then we end up serving poorly those who really are interested i...
And the wonderful hands-on physical stuff that I loved as a kid? Jammed into out-of-the-way spaces in the Sir Isaac’s Loft and Air Show rooms. These rooms are terrific, and I was delighted to see they were absolutely packed with kids playing with stuff.
I'm really not sure what the problem is, given that these exhibits are there, popular and obviously accessible. Ok, the author has an issue with screens, but, hey, a lot of real science is done on screens today...
I’m inclined to believe that this happens because there are strong incentives to being able to add to your resume “Directed digital modernization of Museum of Note”.
I have personally made several interactive displays/exhibits for work. Yeah there are plenty of poorly made ones out there, but speaking from experience a good one truly does turns a museum into something a child is excited to visit. There is a reason why children's museums are made the way they are. Even children that are interested in learning, want to play. A great digital experience at a museum does wonders to bridge the gap between a regular museum and a children's museum. If a child has fun at a museum they are going to want to go back. If they keep having fun and keep wanting to go back, eventually they are going to start paying attention to substance of the museum. I agree great physical experiences are missing from many museums, but I'll happily continue to trick children into wanting to learn any way I can
My biggest gripe is that art museums, especially modern art museums, play documentary/clips from documentary that last anywhere from 2 minutes to 30 minutes. Those films are not accessible anywhere else.
I would be very willing to watch them in full, but like most other visitors, I have limited time, especially when visiting a new museum in a different city. If you say observing a painting/sculpture in person is different from looking at a picture, fine, whatever, but making these videos only available in museums is sad.
The rest of the stuff that is basically just a lame tablet app is a waste of my ( and my kids )time and, well, money.
That said, and I offer it merely as a defense, if the goal is to interest kids, you want to meet them where they are at. Apps is where they are at. Granted, thanks to parents, but still.
Before reading the article, I was going to talk about my very disappointing visit to the Franklin Institute a few months ago. Then I read the article and discovered that it's about the disappointment of visiting the Franklin Institute. My strongest impression of that museum is that it mostly consists of corporate sponsorship displays and a few neglected lessons in how things actually work.
I did enjoy walking around the enormous steam loco in the basement. That one room, where they seem to have stuffed all the old 'museum' stuff was the highlight of my visit.
The best science museum I've been to in years is in Glasgow. Walking across the I-beam compared to the sheet (or was it a bar?) of steel actually taught my kids something.
I admit to not being a museum head myself. Now that I'm a parent though, I've gone to them all, multiple times. Before that, I'd not gone to any of them unless they're world famous.
If it wasn't for kids, nobody would go to most museums (non-famous ones especially)
Kids are simply the demographic, because every parent is looking for activities to entertain the kids every day.
Interactive non-screen based exhibits that are designed for kids are the best, but if you can't have that for cost/know-how reasons interactive multi-media exhibits are a good second on the "it did a good job entertaining my kid" spectrum.
Actually learning anything is a secondary demand from the consumer when it comes to museums unfortunately. Entertaining the kids is number one, bonus points if it also managed to entertain the parents.
It's not a museum, unless there's a dark room with a bunch of mostly empty chairs lined up in front of a projection screen showing a slide show or documentary (or really both at the same time) with an overly enthusiastic narration covering the history of the subject.
Sometimes you can't even get to the displays, without first at least walking through the room.
Whenever I walk by the vaguely muffled sounds of someone watching a movie in another room, I get nostalgic for childhood visits to museums.
Same thing at Science World, luckily they have a lot of tangible artifacts, but a ton of computers/displays. Last time I went (<6mo ago) a bunch of displays/stations in the most-hyped exhibit were non-functional due to hardware faults. :\",
I had a (now defunct) startup in this space some years ago. Maybe I can help shed some light on why things are the way they are.
1. Money. Most museums have no money. They either run on donations, on subsidies, or at the whim of wealthy patrons. They are very costly to run, especially the big ones. They are often in prime real estate areas, many require tight climate control, many also require specialised lighting to protect art etc.
2. Curators often see "taking care" of the exhibits as more important than actually exhibiting them. Not to mention they're often art/history majors with very little clue about anything digital.
3. Because museums are often subsidised, many of them are required to go through public tender procedures to get anything done. Because this is a huge pain for everyone involved, the results are often shit, as it attracts a certain kind of company to do the work. One of the tenders my startup looked at involved not only supplying the hardware and software for an interactive exhibit, but also the lighting and reinforced glass casings for various items. This was not our cup of tea, and the tender would subtract points for using subcontractors...
Personally I'm not interested in museums that are just glass cases with stuff without any explanation. Maybe a little paper legend is sufficient, but I actually prefer a screen which offers more info in the form of adio or video in multiple languages.
Depending on the exhibit, 3D printed replicas can be great as well.
111 comments
[ 3.1 ms ] story [ 87.2 ms ] threadthe old palace of fine arts exploratorium had a working TESLA COIL !
Sure, a tesla coil is flashy and a pretty awesome (in the biblical sense) demonstration of man's harnessing of electricity, but they don't really tell you much about how electricity works. A simple snap-together circuit with a battery, some wires, and some incandescent light bulbs does a much better job of that.
Now, if you go to a science museum and think "only a kid can enjoy that". Then the problem is not that it is a place for kids, it is that it is just bad. It is a thing Disney understood very well, its classics may look like they are for kids, but they are actually enjoyable by everyone, and it is a big reason for their success.
As for art museums, the problem is that they are usually just exhibitions, and to be honest, that's boring, especially if you are a kid. That's unlike a science museum where they actually try to teach you science. It is only interesting if you are already well into that kind of art, and most kids aren't (yet?).
History museums are kind of a middle ground as they can do the double duty of teaching history (mostly for kids) and showing off artefacts to people who are already into that (mostly for grownups).
Seeing the real Apollo 10 (I don't remember which module) sticks very clearly in my memory.
I also rode on a "heritage" train recently, and what struck me the most was that the interior decor of the passenger cars looked as though it had been designed for and by grown-ups.
Anyway, among US museums of natural history & science, a prominent exception is the AMNH in NYC: yes there are things for kids, but also things for "grownups". After dozens of visits I still learn something new every time.
https://www.gla.ac.uk/collections/#/details?irn=16534&catTyp...
I was 33 years old... I'd love to go back and do it all again.
Science is universal. It crosses time and language barriers. The underlying physical principles are immutable. Kids can be expected to understand science museum exhibits after a few minutes of explanation. You can't explain the historical and social context behind a painting in just a few minutes to a kid.
It was a museum that was designed for parents to explain to children. The written material for any given piece in an exhibit went into sufficient detail and successive sections of writing would build on each other without necessarily requiring that the previous section had been read.
Back then the museum had an exhibition on the longitude problem and time keeping, precision, drift, etc. that walked you through the development of increasingly accurate chronometers, the practical reasons why, etc. It was an absolute masterwork exhibit, and it expected the adults to be actively engaged with helping digest the material with the kids.
To be fair, that's what I remember children's museums being like in the 1980s as well. A significant number of exhibits would be temporarily out of order on any given day.
I don't think screens are responsible for that. Maintaining physical exhibits that can survive constant physical contact with kids is hard.
And it might even bigger than that: the wonder of the digital world may be retrospectively giving us unfair expectations of meatspace uptime.
I took my niece around the Natural History Museum in London recently, taking in the new 'Darwin' extension first. It was a liminal space of sorts with lots of broken screens. The tech had not been updated in a decade or more so you had Adobe Flash Player running, complete with the crash pop-up messages to let you know what version of Flash they were updated to.
The idea generally was to have a large touch table with a projector in the ceiling showing an image that could be interacted with. My 8 year old crash test dummy still enjoyed the screens, which was no surprise given that she is addicted to her tablet.
The touch table (however it worked) was not quite registered to the image projected on it. Some exhibits (screens) had a 'tell a friend' feature where you could enter an email address. However, all of the 'keys' were off, so you press 'Q' and you get 'W', or 'N' and you get 'M'. I persisted and entered my sister's email address.
Did she get the email?
What do you think!!!
Some of the screens had the toughest armour I have ever seen. ATMs are soft targets by comparison. I had never seen whole keyboards made of stainless steel before and found the level of vandal-proofing to be absurd.
Admittedly the throughput of the museum is absurd, in the UK every person gets to go there at least five times, once with mum and dad, another time with one set of grandparents, then with the school, then, as they have their own kids, they have to go again, then it is rinse/repeat when they are a grandparent.
The reason for going is dinosaurs. But they got rid of 'dippy' from the entrance hall.
Before you get to the entrance hall there is the begging chicane. This is a ridiculous entrance route back and fore between a dozen different begging bowls to support them financially. If you choose not to pay up, then you can then spend the next six hours not speaking or interacting with any humans apart from the ones you arrived with, except for maybe at the giftshop.
There were no annexes with staff doing talks, nobody apart from the beggars to greet you, but plenty of screens.
The brief for the new wing was to have scientists doing classification of specimens in such a way that they were on show, a 'working museum'. But nobody wanted to work in goldfish bowl conditions under the gaze of hordes of kids.
I don't want to dismiss the place in its entirety, the gardens outside were lovely even though they have a motorway-sized road next to you with considerable noise pollution. That's right, the place we send all our kids to for the big memorable day is made toxic with the filth of car dependency. The air is utterly disgusting there just because of car dependency. The whole area is full of museums and the whole lot needs to just be pedestrianised, but no, it is clogged up with those cheesy 'status symbol' cars people buy in London.
So there is this wall of cars outside and this wall of screens inside. Then the daylight robbery in the gift shop.
We didn't do the full tour, got to save some for the parents and school trip. But we did go to the earthquake room. It is modelled on a Japanese shop and shakes every few minutes. Shakes is being kind. A garden swing or any wheeled vehicle does a better simulation, clearly the hydraulics have lost some of their zest.
The 'climate change' room was also a little off. Maybe this is a leftover from when they had the likes of BP sponsor the place.
I was not going to let anything spoil my perfect day out with my niece, so I wasn't miserable about the place when I was there. However, on reflection, the dilapidation was a glimpse of the future, a future where museums have screens to interact with but no staff to interact with.
That reminds me of something I’d love to learn a bit more about: the Strong Museum of Play. It appears the Wegmans’ supermarket exhibit where kids are able to work with real point-of-sale equipment has actually gotten equipment refreshes over the years itself, and I was really amused to see how far they went to have a “fully working” setup in the exhibits for kids to play with.
https://www.museumofplay.org/exhibit/wegmans-super-kids-mark...
The checkout counters are actual IBM/Toshiba SurePOS lanes, with actual current Datalogic scanner scales, and they’ve got a OS4690/TCxSky install and SurePOS ACE running on every single lane. (Or, at least, one of those registers has to be a controller+terminal, the other 5 lanes have to bootstrap off at least one lane, so they’re all networked, too!) They’ve also maintained enough of the store configuration so receipts look just like a store receipt and all (of course, with the Strong Museum as the “store”). And yes, you’re told to only push certain buttons and only scan stuff that’s inside the environment… ;)
Over the years they’ve swapped out the lanes from the old white to the modern Slate Grey, upgraded the scanner-scales, but the UX is still the same as it always was.
Six months after the exhibit opening the Jenny was removed from that location, never to be returned to that exhibit. Because sometimes museum guests aren't just pushing things too hard, they are actively taking steps to destroy things, just to see if they can get away with it.
It costs approximately $2,000 to frame a 36" piece of art to museum standards. A similarly sized LCD screen, on the other hand...
Art wasn't supposed to be a "by the square foot" kind of thing yet here we are.
Incidentally, the building is featured near the end of the Shin Godzilla movie.
The Miraikan, in particular, is a fantastic science museum. I think it suffers a bit from what the OP is describing -- and also, a lack of English -- but for the most part it's interactive and uses technology in a really innovative way that goes beyond iPad fluff (an interactive seismograph room comes to mind, where you could move around and see the systems detect your movements in real time).
That said: iPads and screens do have their place and it really depends on how well they're implemented.
First up: "But these physical exhibits require maintenance, and I was dismayed to see that several are in bad repair; some of them weren’t even working anymore, some seemed worn out, or didn’t seem well-designed to begin with."
This is probably the key reason why there are so many screens in this particular museum: he answers his own question. Physical items, especially things with motion, will degrade with time and use, and maintenance can get really expensive. Physical models like a human heart aren't something that you can generally buy off the rack: museums and similar institutions will work with a company to produce something like that (I'm guessing fiberglass?) These are things that can run thousands and thousands of dollars to repair or outright replace.
But here's the other thing with a physical static or interactive display: once they're in, they're in. You can't really update them without actually replacing the entire thing.
Here's an example: at the museum where I work, we have a section about the Civil War: it had some uniforms, weapons, and a whole bunch of other items that told the story as it related to our mission. The panel that outlined everything stretched across the room -- it was about 20 feet long. When we pulled everything out to update it, we had to replace that entire panel. It was a good fix, because the room hadn't been updated in like 15-20 years, but if we had wanted to pull out any one item, we'd still have to replace the entire panel. That sort of thing can be an impediment to updates, because it requires a lot of work. We ended up putting in three panels, which will allow us to switch out objects more easily.
We also put in an interactive with an iPad that allows visitors to explore a painting in the exhibit in a lot more depth.
We've done a handful of these sorts of interactives, and as I noted up above, the experience really depends on the audience and how well it's presented. In our case, we aim for ours to be usable for a wider range, which means that we have to keep things fairly simple, so adults and children can use them.
"My wife — a science writer who used to be the only staff writer covering space for New Scientist and before that, worked at NASA — poked at one of these with my son, added too many boosters to their launch vehicle, and were told it failed “for reasons” in a way she found totally unhelpful and pointless." That doesn't entirely surprise me, because she's an expert and is really knowledgeable in the field! But you have to make sure that you're calibrating for your audience: most of the people using that likely won't have her experience or knowledge, and digging deeper and deeper into detail might be lost on most of their audience. (Not having seen it, I can't tell for sure.) It is good to have that depth of knowledge be available, if you have audience members who do want to go further, but it could come down to limitations or be an exception that they didn't account for.
Digital interactives can also be swapped out quite a bit more quickly: if you have a new exhibit that you're putting in for a short amount of time, it might make more sense to have something that doesn't cost a lot if it's only going to run for months, rather than years. (Or if you find an error, there's new research, new updates, etc. -- a digital interface is easier to update than a static panel.)
On top of all that: cultural institutions are facing real crunches righ...
I think this is a really key point; I've definitely felt slightly disappointed at certain exhibits, and had to remind myself that these things are designed for everyone. It would be lovely if every exhibit was pitched at exactly your own level, but as an adult, there are definitely areas where you are more knowledgeable than the general public, and so that's not possible.
Thank you for all the work you do :)
Imagine if you went to a zoo and they just had photos of animals. "But it's so much cheaper and easier!"
> First up: "But these physical exhibits require maintenance, and I was dismayed to see that several are in bad repair; some of them weren’t even working anymore, some seemed worn out, or didn’t seem well-designed to begin with."
> This is probably the key reason why there are so many screens in this particular museum: he answers his own question. Physical items, especially things with motion, will degrade with time and use, and maintenance can get really expensive. Physical models like a human heart aren't something that you can generally buy off the rack: museums and similar institutions will work with a company to produce something like that (I'm guessing fiberglass?) These are things that can run thousands and thousands of dollars to repair or outright replace.
You may be right that this is the answer to my unstated question of "Why are these exhibits not in perfect working order?" However, I reject it as an excuse, because, for instance, the building also requires maintenance, and this maintenance is apparently kept up with: it was clean, the doors opened and closed without squeaking, the elevators function.
Both the building and the exhibits are required to serve TFI's mission and need maintenance to perform their functions. If an exhibit is worth conceiving, building, and housing in the museum, it deserves maintenance, just as the museum building does. So I'm inferring that adequate exhibit maintenance is just not being prioritized either in the cash budget or the "volunteer effort budget". Emotionally, it feels terrible to walk my son over to a thing and be excited to show it to him, and have it not work. I'd rather the thing not be there.
> We also put in an interactive with an iPad that allows visitors to explore a painting in the exhibit in a lot more depth.
I have no problem with that because it's adding something to the experience of the artifacts on display. My problem is with the exhibit itself being a touchscreen. I would say there is very little point to visiting a museum in this case, because the web can distribute software more cheaply. My complaint is that a touchscreen does not count as being "hands-on", and TFI is all about being hands-on; that's what makes it so special, and to me, wonderful and worth fighting for.
> Finally, there's nostalgia at play here: I have a ton of fond memories of visiting museums with interactives and huge displays, and I'm glad that I can take my kids to them as well. But I'm also happy to see that these museums aren't stuck in the past and the only thing that they're doing is rehabilitating old exhibits that are decades old or out of date: they still have some of those things, but they're also making sure to bring in new interactives, looking at new scholarship and best practices for museums (because museums aren't static organizations or fields!) to change as audiences change. Like it or not, there are a lot of people who use screens as a way to take in information: museums have to keep abreast of those trends, because if we don't deliver information to people in familiar and accessible ways, they probably won't come in.
This, right here, is the rub. Because to my mind there is a fine line between meeting people where they are, and pandering to perceived preferences or limitations of our audience, and in the process, losing sight of the mission.
If we know kids are on screens a lot, or worse, believe that kids "need screens to be engaged", and thus proceed to skew our museum exhibits toward screens, are we doing right by them? I would argue, vociferously, that we are not. When we try to serve everyone, even those with little interest in our mission, by diluting our fidelity to our mission, then we end up serving poorly those who really are interested i...
I'm really not sure what the problem is, given that these exhibits are there, popular and obviously accessible. Ok, the author has an issue with screens, but, hey, a lot of real science is done on screens today...
I would be very willing to watch them in full, but like most other visitors, I have limited time, especially when visiting a new museum in a different city. If you say observing a painting/sculpture in person is different from looking at a picture, fine, whatever, but making these videos only available in museums is sad.
The last time we visited Chicago's museum of science, this was the only acceptable use of screens for me ( https://www.msichicago.org/explore/whats-here/exhibits/blue-... ). That was genuinely well done and awe-inspiring.
The rest of the stuff that is basically just a lame tablet app is a waste of my ( and my kids )time and, well, money.
That said, and I offer it merely as a defense, if the goal is to interest kids, you want to meet them where they are at. Apps is where they are at. Granted, thanks to parents, but still.
I did enjoy walking around the enormous steam loco in the basement. That one room, where they seem to have stuffed all the old 'museum' stuff was the highlight of my visit.
The best science museum I've been to in years is in Glasgow. Walking across the I-beam compared to the sheet (or was it a bar?) of steel actually taught my kids something.
If it wasn't for kids, nobody would go to most museums (non-famous ones especially)
Kids are simply the demographic, because every parent is looking for activities to entertain the kids every day.
Interactive non-screen based exhibits that are designed for kids are the best, but if you can't have that for cost/know-how reasons interactive multi-media exhibits are a good second on the "it did a good job entertaining my kid" spectrum.
Actually learning anything is a secondary demand from the consumer when it comes to museums unfortunately. Entertaining the kids is number one, bonus points if it also managed to entertain the parents.
Sometimes you can't even get to the displays, without first at least walking through the room.
Whenever I walk by the vaguely muffled sounds of someone watching a movie in another room, I get nostalgic for childhood visits to museums.
This is one of the most memorable exhibits in TFI and thankfully still exists today.
1. Money. Most museums have no money. They either run on donations, on subsidies, or at the whim of wealthy patrons. They are very costly to run, especially the big ones. They are often in prime real estate areas, many require tight climate control, many also require specialised lighting to protect art etc.
2. Curators often see "taking care" of the exhibits as more important than actually exhibiting them. Not to mention they're often art/history majors with very little clue about anything digital.
3. Because museums are often subsidised, many of them are required to go through public tender procedures to get anything done. Because this is a huge pain for everyone involved, the results are often shit, as it attracts a certain kind of company to do the work. One of the tenders my startup looked at involved not only supplying the hardware and software for an interactive exhibit, but also the lighting and reinforced glass casings for various items. This was not our cup of tea, and the tender would subtract points for using subcontractors...
Personally I'm not interested in museums that are just glass cases with stuff without any explanation. Maybe a little paper legend is sufficient, but I actually prefer a screen which offers more info in the form of adio or video in multiple languages.
Depending on the exhibit, 3D printed replicas can be great as well.