81 comments

[ 2.8 ms ] story [ 87.9 ms ] thread
> we’re waiting on people

Right on. I have a heat pump water heater and a heat pump heating system in my HVAC. Getting those installed felt like swimming upstream. Most contractors would try to dissuade me from them.

Luckily, I found a contractor who was skilled and knowledgeable about heat pumps and rebates (back when govt thought climate change was real). Very happy with my heat pump tech.

Honestly yeah. Even a certified heat pump engineer would try to persuade me to "just get a gas boiler" when asked for quotes.
Our local installers seem to be taking advantage of the moment quite a bit, install costs are have skyrocketed over the past decade... double what I paid when the market started heating up. But at least the techs seem more knowledgeable, when I first had my system installed it seemed like they had no clue how they even worked.
One other challenge is for existing homes a water heater may only have a gas line running to it. Want a heat pump hot water heater? Hiring the electrician alone, not to mention potentially ripping up walls will ruin any economic advantage.
When I needed a new air conditioner I looked into heat pumps. 3x the price.
Electricity costs are a big factor in this, imo.

Rates for my northeast town increased by ~25% in 2024 and are going up by another ~10% this year. It's a hard sell to spend a large amount of up-front money (even after rebates, which decreased this year) to convert to a system that will cost you more than you pay today, and may not work as well in cold weather (every heat pump company I talked to suggested keeping my existing gas heating in place and automatically switching to it when it gets cold enough).

I was also told that the electrical grid in my area is having difficulty keeping up with the push towards heat pumps, which increase load exactly on the coldest nights of the year, when you need heating most.

(comment deleted)
My personal anecdote? Don't.

I have a house where the first floor is served by a gas/ac combo unit, and the second floor with a heat pump.

I literally see no advantage to the heat pump and wish I didn't have it. It takes forever to heat and cool, comparitively, and likes to ice over when it gets too cold in the winter while running 24/7 doing nothing. The emergency heat eventually kicks in and fixes it, so I'm considering just running emergency heat all winter.

>Rates for my northeast town increased by ~25% in 2024 and are going up by another ~10% this year.

Don't forget that those costs are going up in large part because heat pump subsidies are being rolled into electricity prices.

Imagine being a ~$100k HHI household and paying $300+/mo for electricity so that $200+k HHI doctor/lawyer/HN households can have subsidized heat pumps and our sleazy contractors, and the dealers, and everyone else upstream) can over-charge us for the privilege (thereby getting their cut of the subsidy).

It's a miracle we haven't all caught hot lead yet.

People are reluctant to install them because they don't work as well as the good old boilers we'd be replacing. I'm not saying they can't, and I'm not saying that there are zero models out there that work. But in practice, a lot of us that have interacted with heat pumps have the specific experience that they get anemic as the temperature goes down and eventually become unable to do much of anything.

I live in the mid-Atlantic (US) climate zone, where it's certainly not as cold as the north but definitely goes well below freezing regularly for several months of the year. The place I've lived for 15 years had a heat pump and a (oil) boiler with radiators, and when it was below 40°F (~5°C) I had to switch to the radiators. It's because it's old, everybody told me, modern heat pumps are better! So last year when both systems needed repairs at the same time, I not-entirely-willingly switched to a brand-new 2024-model heat pump. It absolutely could not keep up when the temperature was freezing until they came back and installed resistive heat strips for low temperature---these seem to be a fancy version of the heating elements in a space heater or a toaster. They do not seem to be particularly efficient. And to the extent that my "heat pump system" does now more or less keep the house adequately warm, if not as comfortable as the radiators always could, it's not solely due to the heat pump, but the other stuff they had to put in because the heat pump couldn't keep up.

My experience is far from unique. Maybe it's that they only install the good ones in farther-north locations! Maybe it's that the good ones are just way more expensive! I'm perfectly prepared to believe the factual statements about the physics and the tech. But if we're talking about perception and "why aren't more people looking to install heat pumps", it's because lots of people have experiences like the above, and that is what the industry needs to work on.

I live in a heat pump only house and the only thing I don't really love are mid summer electric bills, but I think that'd basically be the same with a dedicated AC. In my climate heat is more nice than complete necessity and usually only spikes bills if there are true hard freezes.

I will say, they seem to have gotten more expensive. It took about $10k to replace ours (it was over 20 years old and replacing coolant+fixing was quoted at nearly half that). Even though research suggested it could be more like a $6.5 to $7.5k cost, it was hard to even get people quoting in a timely manner, let alone getting any kind of a deal.

Cool to see a Heat Pump article near the top of HN! I'm the founder/CEO of Quilt (https://www.quilt.com/), which is mentioned in the article, and a decade+ daily reader of this fine site. At Quilt we've run the Nest playbook for ductless heat pumps as our first product. The plan is to do what Tesla did for automotive to the built environment infrastructure category (HVAC, plumbing, etc) and create the first major American manufacturer in a ~century.

The article has bullet #1 in problems to solve as "Contractors who default to what they know." This was one of my founding hypotheses to and it turns out I was wrong, this was the hardest won learning yet at Quilt. We originally were fully vertically integrated and had our own installation force because of this reason – we wanted to solve all the big problems, thought contractors were one of them, and so had to become a contractor. But we quickly saw we were getting in the way of our own mission to accelerate the energy transition (because we had far far more demand than we could scale operations to reach it). So in March we (initially cautiously) switched partnering with existing contractors and I have been delighted by the industry reception. There are so so many existing contractors who want modern tech and see working with us as a breath of fresh air. I definitely sold them short and in retrospect it was naive and even a little elitist.

Happy to answer anything more. Also I'd be remiss if I didn't mention that we're growing super fast and just posted an Embedded Software Engineer role: https://job-boards.greenhouse.io/quilt/jobs/4952684007 :)

Is Heat Pump the same as what Australian's would call a Split System?
When I replaced my furnace a couple years back I asked for a heat pump - a previous house had it and it worked great. Turns out my contractor didn't ask the right questions and so mine only works to 25F - it still outputs heat below that, but not enough to keep my house warm and so I use the backup furnace a lot more than I want to.

A previous house the heat pump was sized to work to 14F. They make them that will work down to -25F, but since it gets to -30f where I live (about once every 10 years, but that is enough) we need a backup system so is probably isn't worth getting a system sized to as cold as possible.

Ground source heat pumps are a common option in rural areas - they cost a lot to install ($50k - and this is the cheapest version that needs a lot of land thus rural areas). They are likely to pay off if you live in the same house for 50 years, but the initial upfront costs are high (you do get a house worth $10k more than other heat option). Worth looking into if you are young and have reason to think you will live in the same house for 50 years.

I'm amazed at these prices, I replaced a propane tank + furnace with horizontal loop ground source for $40k Canadian (+ tax, but government rebate matched that). It's almost paid for itself in about 6 years, I gave more detailed numbers in another reply.
gets to -30f where I live (about once every 10 years)

For this specific problem, I'm always inclined to just keep a 1800W space heater or two in the closet.

It’s very hard to say whether heat pumps are cheaper than NG for heating. I pay about $0.25 per 100k BTUs which is about 3kWh. 3kWh costs about 50 cents. As long as the COP is above 2, it’s cheaper to run the heat pump.

Once you factor in an electrician and pipefitter for installing a heat pump, plus the cost of the heat pump, refrigerant, and furnace coil, I’d imagine you lose money in the long run.

If you then additionally include the strain on the grid from all these new data centers without enough generation capacity, I’ll stick with natural gas for heating air and water.

Recently went with heat pump water heater and cloths dryer, very significant energy savings and they both work great using around 1/3 the energy.

Most of my energy is for HVAC cooling in the south and that is already a heat pump. The house is well insulated and also have solar so along with the water heater and dryer I am around net zero in mid summer and and now that temperature is more mild I am producing much more than using even with one EV as well.

It really nice to have an all electric house along with at least one car and a large solar backup system I am pretty self contained and don't really have to change anything if grid goes down.

Nearly 2 years ago, we had a small tornado come through, taking out our electricity for a week. During that time, it was snowy and the outdoor temperature was well below freezing (it reached about -10°C (12°F) at night).

Keeping my family warm was a real struggle that week. The next spring, I went to Costco and bought a big tri-power generator and wired up a generator interlock on the electric panel. Now if we lose power, we can run the natural gas furnace & blower with no problems. I can also power the generator from my home's natural gas supply instead of making frequent trips for gasoline.

So I'd say heck no to swapping the natural gas furnace for a heat pump. I'd much rather use natural gas to power both the generator and the furnace/blower than risk needing more electricity to keep my family warm than my setup can handle.

The math on natural gas generators gets weird in places with cheap gas and expensive electricity, to the point where it can sometimes be cheaper to generate your own electricity from natural gas than to purchase from the grid.
All this push to electrify everything makes me nervous, as it effectively centralizes a lever that someone evil enough could use to coerce the general public in unsavory ways.

I'm doubly suspicious of areas that combine mass-electrification with reducing availability of the most reliable alternate source of electricity (i.e. generators). California in particular is pushing to make generators increasingly hard to obtain.

(comment deleted)
I moved from gas boiler to electric years ago and would like to move to an electric heat pump hybrid, but it doesn’t exist. Moment lost.
I'm thankful to live in the Bay Area. One time we took a trip in the dead of winter. We turned off our heat completely. We were gone for a week. The coldest it got inside the house was 55 degrees.
I live in a community in the Pacific Northwest that was built in 2018 and (almost) every home (22/23) has (Carrier) heat pumps; for some unknown reason, the other has heated floors.

Many of us are proponents of heat pumps thanks to reduced costs and emissions *but* we've not had a generally good experience possibly (!) as a result of bad installation and definitely due to limited numbers of indoor heads (if I close my main bedroom door, the rest of my upper floor has no heating/cooling).

There's always someone in the community frustrated that their house is too cold/hot, that the condensation drains are blocked and water is running down an interior wall, that an indoor head or the condenser is having problems, or that there's unexplained coolant leak.

People moving into the community are inheriting issues with at least 2 homes having to augment/replace the system. To save breaking into the walls, this often necessitates putting the power, coolant and drainage lines on the outside of the house and then boxing the result.

We're saving money on monthly bills (probably; we don't have a comp) but many of us have spent quite some $$$ on maintenance and replacement equipment.

Installed a Minisplit to heat/cool a 1,000 sqft large work area. My average monthly electricity cost is maybe $30 to heat or cool. The tech in these are amazing.
Right as COVID lockdowns were starting in early 2020, our gas furnace reached the state of nearly broken and would have been unfixable if it finally broke. We called local HVAC for a quote and they convinced that instead of simply replacing the furnace, we should get full-house air conditioning with electric heat pump with gas furnace backup. We agreed and what was amazing was that they wanted to install it the NEXT DAY. Unprecedented speed. This was because it was COVID and everyone was stopping construction projects etc. Their technicians were ready to go and needed all the work. Next day wasn't good so we installed it the next next day. 4 burly guys, all masked and gloved, did it all in just a few hours. Our friends trying to do the same couple of years ago had to wait months for installation. We've been enjoying AC since then, a lot.

I think it cost about $13k for heat pump and furnace and labor, maybe a bit more with tax, and I got ~1.7k rebate/refund of some sorts? Or 1.3k? I don't fully recall why but it must have been government sponsored.

My ongoing energy costs are about the same, but the mix completely switched from gas to electricity. I cook with gas so there is just a bit every month, but virtually no heating with it, the gas hardly ever starts except in the height of winter. If I only had solar to feed it with sun, but the house location with shade, hill and trees isn't suited for it. Instead I pay a little extra to energy company to presumably source my electricity from solar. Works.

> what it’s going to take, from the human side of the equation, to make heat pumps the obvious, accessible, and default choice for millions of American homes.

Well, this has already happened; living in a third-world American country, I've been heating my houses in winter with heat pumps every winter for many years (even though they iced up occasionally) and most air conditioners here are already heat pumps. Frio/calor, they're called.

But, installations strictly for heating are probably never going to happen en masse. In https://news.ycombinator.com/item?id=45698730 I analyze the costs. It turns out that heat pumps cost around 39¢ per peak watt they save, while low-cost solar panels cost 6.5¢ per peak watt they produce, so it's almost always cheaper to install enough solar panels to heat your house resistively. And that gap is going to continue widening for the foreseeable future.

Our heat pump, a cheap-shit Electrolux mini split assembled in Tierra del Fuego, broke down last winter; somehow the refrigerant escaped. The repairman did a pressure test with nitrogen but couldn't find a link. He pre-emptively soldered shut a pipe that had been crimped shut at the factory, and pointed out that, probably, if we hadn't been using it as a heat pump, it would have been fine. Certainly it would have had many fewer hours of operation. We ended up spending about US$100 on the repair, which is the price of 1500 peak watts of solar panels. I think that brings us to about US$500 total spent on the thing—insignificant to people in the US, but a significant chunk of change in most of the rest of America.

Heat pumps are an energy-crisis-era efficiency measure to conserve energy. But energy is no longer scarce. After 50 years, the energy crisis is, if not ended, at least ending. If your house's solar panels are producing more energy than you can use or sell back to the grid at a decent price, the energy to run a resistive heater is free.

> But, installations strictly for heating are probably never going to happen en masse. In https://news.ycombinator.com/item?id=45698730 I analyze the costs. It turns out that heat pumps cost around 39¢ per peak watt they save, while low-cost solar panels cost 6.5¢ per peak watt they produce, so it's almost always cheaper to install enough solar panels to heat your house resistively. And that gap is going to continue widening for the foreseeable future.

My counter-scenario: My utility provider wants ~$40k to upgrade my home service to 200 amp, so the up-front cost of electric resistive heat would include that.

I’ve had a heat pump with backup gas in Seattle area since 2016. Great to have AC and heat; the gas comes on when house needs to be warmed quickly. I like constant air circulation and have it set so fan runs even when it doesn’t need to heat or cool so it works really well for me; no complaints at all.
Did ChatGPT write this?
My mini-split was installed sometime between fall 2017 or spring 2018 when my house was built. It failed when it was 6 years old, and the lineset had to be replaced because there was too much acid in the insulation and it corroded the copper.

The problem was that the lineset was in my walls, so replacing it would require ugly lineset in a highly-visible place on my house. All the quotes to fix / replace it were absurdly expensive.

Because the mini-split was for a room that I use occasionally, I just use a portable air conditioner and a space heater.

Maybe I have scar tissue from COVID prices but $20k to install a ductless heat pump vs. a $200 to throw a window A/C in or $700 for a portable heat pump. While I get that these heat pumps are better for the environment and much more efficient it's a last mile issue. The installers charge an arm and a leg and I'm not hurting enough to self install. I'm hoping the window heat pumps that just run off mains will be available to more markets soon, I could buy one of those for every room in my house for less than the install on a single mini split.

Where it did make sense was when I was getting solar. It was only a few thousand since I already had the trades out and reducing the load was important for the ROI on the panels.

For comparison, I just bought a house here in Japan. Installed 6 minisplit heat pumps across various rooms in the house. All together it cost me 750,000 yen ($5,000) for the hardware and 90,000 yen ($600) for the install.
This. The quotes I got for a single 2 ton heat pump with a oil backup ranged from $15K to $45K.

It's insane and really made me look into the DIY installs. Even if I broke 2 of those it would still be cheaper than one professional one.

Solar install is another scam. All those companies want to steer you into a PPA rather than let you buy panels.

Its most simply summed up as what I call the tradesman's protection racket.

On one side of the coin you have any moron, calling himself a repair man which can and does end in disastrous jobs which can be unsafe. This though has much lower pricing.

The flip side is, basically a protection racket where suppliers only sell to you if you have a 'loicense' and the hurdles required to become said VIP are so high, giving your body to a master tradesman to get a piece of paper over many years and be allowed to practice installing said systems results in a huge shortage of qualified people. Prices then skyrocket.

I wish I could live in a world somewhere in the middle, but as I've seen both ends of the spectrum, they both suck for different reasons.

[dead]
COVID prices just aren't a good comparison. I needed to replace a tankless water heater and was quoted $4k. I laughed, paid $1100 for a top of the line one and had my neighbor help me who used to be a plumber. Took 30 minutes and a bottle of a tequila for my neighbor.
Of the $20k, let's assume $5k is the hardware. Now $15k is the work. Let's consider the installation a highly skilled job, commanding $100/hour. This is 150 hours, or a tad more than 6 business days for a team of 3, working with full load 8 hours a day.

Does a split system indeed take so much work? What is so effort-intensive?

Why not pick up a few mini splits from Home Depot and slap them in yourself?
We just got quoted $20k for the minimum setup for our house. Meanwhile, I have two "free" window units which probably cost me an additional $300 in the summer. I really want heat pumps, but I just can't see how I can justify it for $20k.
Agreed. They feel massively overpriced. Covid and government rebates had everyone using them as cash cows.

I installed a 24k btu one for my recording studio myself. Took me 3 hours. It’s a cheap Mr Cool one, but seems good enough for me and has been problem free. $1300 from Costco.

The quotes I got were $10-30k for one to five head units around my house. Nope!

If I’m going to spend that much I’m going to be looking into geothermal for heating

That’s wild. Is it something that plugs into a central air so not the usual consumer heat pump? I just got a nice heat pump in Finland for two floors with two indoor units for about $3000 with install. It should handle 99% of our heating needs. The most expensive units on the market are about $3000-4000 and for install I got quoted $1k fixed without shopping around. That includes drilling through two brick outside walls. The units are all made in China and labor is cheaper in the US if anything. Where are these prices coming from ?

The materials they install are small copper pipes and insulation and a 16A capable electric cable and some plastic. Maybe $100-200. I feel like you guys are getting screwed.

Northeast US here.

My 30 year old central air which covers 1 floor of my home went out recently so I got a bunch of replacement quotes, most vendors I asked for both a traditional central air & a heat pump central air quote.

The quotes were generally 50% more expensive for the heat pump option.

Vendor A: $12.5k AC, $17.7K Heat Pump + extra electrical work for the heat strips.

Vendor B: $8K AC, $11K Heat Pump + they don't think the existing ductwork is sufficient for comfortable heating and would recommend redoing some of it.

And I wouldn't qualify for any tax credits because it doesn't cover full home (there are upper floors without ducts that already are on mini splits & baseboard heat).

Also worth noting the range of HVAC quotes for the same spec cooling in the same home are insane. Every quote I got seemed to widen the range.

My house came with ghastly inefficient heating (ceiling cable) and no AC. Mini splits were worth every penny.
I recall the extra cost for heat pumps being criticized for being artificial by Technology Connections. The installers are to blame.
Some are trying to cut HVAC install costs in half, and a lot of people are already working on it including Jetson (where the author works) and disclaimer my company Electric Air.

Average install is about $20K in California (varies by state). Here’s how that usually breaks down:

- Equipment: $3–5K for a basic swap (some go up to $10K for single system)

- Direct labor: $3–4K (about 15–20%)

- Materials: $2–3K

- Permits and testing: around $1K total

That leaves about a 45% margin to cover overhead:

- Indirect labor: $2.5K (installers when not installing, install managers, attending city inspector visits, call backs when installers make mistakes)

- Sales: $2K (around 10%)

- Project management: $500

- Trucks: $500

- Misc costs: $1.5K (insurance, software, payment processing, etc.)

Total overhead: $7K: Net margin: 10%

10% net margin at the end of the year isn't egregious.

That’s how a typical small-mid HVAC shop runs. The best HVAC shops can make these numbers be much more competitive. How do we make it better:

- Bulk order equipment

- Streamline direct labor

- Use virtual site visits instead of in-person sales calls

Do all that and you can bring a $20K install down close to half, while paying installers better and speeding up electrification.

I live in Asia and I'm in charge of air conditioning at my company. A ductless A/c is approximately $1,200 installed. $20k? You should put a split unit in each room. If one breaks, go sleep in the other room. I have 6 of them installed in my apartment.
The $20k quote was for two ductless units, with two heads each, which would just cover the bedrooms in my home.

Quite the racket here in the US. They’re still a luxury product.