I had the same frustrating "we are suspending your account but we refuse to explain why, have a nice day" crap from Azure.. anyone who depends on mission critical stuff from these services needs their heads read.
More importantly it never actually explained the reasons. A message stating only that “you violated the terms of service” is not a “reason”. In a just world, such a vague reason would be illegal.
My takeaway from stuff like this is don't use the big clouds unless you're big enough to get proper customer service. It's too risky. Especially when you can get false flagged by AI or some heuristic.
The whole "Please verify information only available to you when you login to re-enable your login" is such a malicious pattern I've run into google in a ton of different services. Other companies do similar, but it's just such a blatant fuck you I find it hard to believe someone seriously sat down and thought it was a good idea.
I had it once where a service I was using for google got mysteriously suspended, but that didn't stop them from charging the card for months. Since I couldn't get back in to cancel, I ended up having to completely suspend the card. That's the kind of behavior scammy porn sites do. You wouldnt necessarily expect it from a multi trillion $ hyperscaler.
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[ 3.0 ms ] story [ 31.1 ms ] threadI had it once where a service I was using for google got mysteriously suspended, but that didn't stop them from charging the card for months. Since I couldn't get back in to cancel, I ended up having to completely suspend the card. That's the kind of behavior scammy porn sites do. You wouldnt necessarily expect it from a multi trillion $ hyperscaler.