Amazing idea that I would definitely recommend to clients if it was multilingual. I could find anything on that in the faq (...;), what is the ETA on that?
You are welcome to ask that in our FAQs! Today we support english and italian and we will have a spanish translation soon (sorry I can't be more specific than that). We know this is a priority and we'll be working on it as soon as possible.
I think for the "casual user", its hard to understand that you need to login to activate that "Create Question" button. Maybe it is a good idea to have this connect buttons next to the "create question" button.
I agree with you that the experience could be better for the casual user, in fact we are publishing an update in a matter of days to allow anonymous questions and to move the "login" phase at the end of the process. Thanks for your feedback!
www.inbenta.com provides a similar service based on natural language processing of the users' questions through comments, email, phone and search engine queries. It is offered in many languages.
Just going to the homepage and features page I still don't quite understand what the service is about. I would like to see the blue banner area on the homepage to include a concise description of what the service is.
The Features page is text heavy and the screenshots are too isolated. I felt overwhelmed and didnt try to ready it. For me, a better features page would be to have a full page screenshot with "hand-drawn" arrows with 1-2 line descriptions of the feature.
Right now my take away is this is like a Disquos<sp?> for FAQs - but I still dont quite understand why I would pay for that. (Im sure im missing something, just havent taken the time to poke around/read through the site)
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[ 0.21 ms ] story [ 31.4 ms ] threadI think for the "casual user", its hard to understand that you need to login to activate that "Create Question" button. Maybe it is a good idea to have this connect buttons next to the "create question" button.
I for one was little confused, just to say.
Very cool idea btw, i'll give it a try.
It sounds like a great, idea though. Mainly as a user/consumer who often reads useless FAQs from people who just don't care.
Maybe you should get in touch with Kickstarter and use it for their project pages?
USD prices might be good though.
The Features page is text heavy and the screenshots are too isolated. I felt overwhelmed and didnt try to ready it. For me, a better features page would be to have a full page screenshot with "hand-drawn" arrows with 1-2 line descriptions of the feature.
Right now my take away is this is like a Disquos<sp?> for FAQs - but I still dont quite understand why I would pay for that. (Im sure im missing something, just havent taken the time to poke around/read through the site)