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that sounds about right. I had an article that made it to the front page of HN about a month ago, and it was 25k hits and about 5% of what I'd call real visits, ie people who stayed long enough to read the piece.
Would love to know how many times of those attempted emulator launches didn't actually fail ;) I tried to use your site repeatedly but it failed each time.
Came here to say this. Haven't been back to try it yet either. Hopefully this postmortem post gets some of those folks to remember the service, try again, and have it work.

UPDATE: I was able to successfully run the emulator without a problem today. It's very impressive IMO and can see why they received so many sign-ups.

I was able to launch an actual instance today. It's basically a VNC in my browser. Of course you need some kind of streaming for the graphics content. But why do you have to stream the control button sets, too?! My browser is very capable of displaying buttons. It just gives a very terrible feeling if you have the buttons slooowly change their background as you hover over them.
The instances i launched were terribly slow. I'm from Chile, southamerica so maybe only US/European/Japan users are able to run the emulator smoothly.

It's a great idea and definitively a service i would pay for. I wish performance were better.