Tell HN: LocBox is spamming HN users
Hi there - my name is Saumil Mehta and I'm Founder at LocBox (http://www.getlocbox.com) and formerly a Software Engineer focused on web search (Kosmix) and public-key crypto (Voltage Security). I saw your submissions on Hacker News and decided to reach out; thank you in advance for reading my unsolicited note.
My company focuses on empowering local businesses to have the same Marketing tools as larger retailers - specifically, we help automate customer acquisition and retention (revenue + foot traffic) for these businesses. We work with hundreds of paying customers that love our approach and we just raised a large Series A funding round with Google Ventures and others.
Would you be interested in working with us or advising us (with your referrals)? We're doing meaningful work and want to work with other great people. I've worked with great engineers in the past but these days it's easier to run into Bigfoot :)
Would you be up for a quick phone or Skype chat to discuss?
Best, Saumil
36 comments
[ 4.0 ms ] story [ 85.1 ms ] threadPresumably that's why you have an e-mail in your profile when there's nothing compelling you to share that. That someone actually used that e-mail should not result in public defamation and linking their business name with spam. Networking is something lots of professionals do -- and you can opt out by simply not giving out your e-mail, or saying so in your profile.
Now we can see that he also sent the same mail to some other people. That's much less 'cool', and I agree that businesses shouldn't harvest profile e-mails just to market to us. But you gave no indication you knew that when you came here to call it spam -- and you should really be sure before making serious claims that could have ramifications for his company for years. This submission is gonna be in search engines forever with his company name and his target keywords in it.
I don't think it's unreasonable to assume that jason_slack would come to the same conclusion as I did, and claiming this is 'defamation' is absurd and baiting, especially given that you'd seen confirmation it HAD been sent to multiple users when you wrote this.
If you have something to say to or ask of me, personally, I'm all ears! But it's lazy and discourteous to blast out a half-true template to e-mail addresses you've harvested from the site.
I was at least entertained by "I saw your submissions," which is vacuously true because my submissions are an empty set ;)
If this reply had been personal.."Hey, this is what I liked about your HN submissions and I think I could use your input, are you willing to provide it..this is how you contact me if you want to.."
I might have formed a different conclusion.
I personally think a Tell HN with an accusatory tone is extreme - could have checked headers, could have talked in private, could have ignored it, could have edited your bio to flame me specifically, could have reported spam on your email client, any number of things - but whatever floats your boat works for me. I did reach out after all so you're free to do what you like in return.
But as I've said earlier, sorry I inconvenienced you so much w/ my little email. Have a great weekend!
I have more respect for someone that admits mistakes outright.
An apology has 3 parts: 1. You say "I made a mistake" 2. You apologize to the person for the mistake 3. You dont make the same mistake again
1. I made a mistake 2. I am very sorry that I did this to you 3. I wont do this again.
Someone who doesn't use a 3 step apology doesn't mean it to begin with.
I hope this doesn't cause me to second guess the next email I get from an HN user, since so far this is pretty aberrant in my experience and I've been really delighted to be in touch with the (admittedly few) folks who've pinged me this way.
Note to Saumil: use a "spinner" script next time buddy. ;)
It felt like a bulk-send to me when I first looked at it, too generic, with no indicator of why they might want to work with me. If they're looking for JavaScript guys I'm especially surprised they contacted me.
I definitely don't think this is cool - contacting someone you find via HN because you have something relevant to discuss: that's actually awesome. Mass sending the same generic message to anyone who lists an email address: that's just spam.
First of all, I'm sorry to jason_slack for the major inconvenience caused by my email. It was written by me, came from my work email account (saumil.mehta AT getlocbox.com, in case you care to know), was sent 1-1 not en masse (you can check the headers) and was in no way intended to get anyone ticked off.
Secondly, yes. I've emailed well over 100 people personally in the last 15 days. A bunch of the emails have had very similar body copy so that is also accurate. I read Hacker News a decent bit and always search around for folks doing frontend work by using the search box and if I like their submissions/comments and sometimes if I just find their username intriguing or entertaining I poke around for their bio for their email and send them the note you see above. I do it nights and weekends after my "day job".
Thirdly, I work at and run a venture-backed company in San Francisco. It's the best job I've ever had and as everyone knows, learning from and working with good folks is paramount. It is also challenging to connect w/ the same folks.
With that backdrop set, I will admit freely that I like to ask for help. A lot. I ask lots of people. I cold email a lot of people. I do it with potential customers, potential partners, potential investors, potential folks that might be interested in contracting w/ us or joining our team. I always do it respectfully IMHO. Hell, I've even done it to Patrick Vlaskovits who was kind enough to respond in my stead on this page (hey Patrick!).
The outreach I discuss above has actually been excellent. It has yielded lots of fun conversations over email and Skype and several great phone and in-person conversations with folks in the community. I used to be a (decent but never great) developer. I love shooting the shit w/ other developers. A lot of it goes nowhere because most folks are busy at their day jobs or startups or are booked for contracts or don't care to work w/ us after talking w/ us. Some of it has resulted in freelancing contracts that has really helped my startup. That's all par for the course but a great investment of my time and (hopefully) anyone that takes time out of their busy day to talk to me.
In case you care, the response rate that I tabulated manually in my Google Apps account has been well north of 25%. That tells me that folks are, generally speaking, happy to talk to me and that I'm not wasting their time or trying to sell them timeshares.
I have had exactly 2 people tell me to go take a hike over email. That's ok too. When it happens I always apologize for the inconvenience and move on. But by and large the Hacker News community has been fantastic to connect with and learn from.
Lastly, a philosophical point. We all know startups are hard and millions of dollars of funding does nothing to change that. The only way to hack it after being at it for 18 months, I've found, is to ask for help very proactively, even of folks I don't know. It has stood me in great stead in every endeavor - fundraising, contracts, partnerships, customers, office space leasing, personal sanity maintenance, you name it. I hope you will agree and if you don't, feel free to email me or call me at (415) 322-9308 and flame me over the phone in the middle of my work day :)
Thanks all and good night!
My take is don't be afraid to ask for help. Everybody needs or needed help in his life. If a particular person you reached out to cannot help you at this time, it does not hurt to just have a chat, create a relationship and/or plant the seeds for future consideration.
Your e-mail to me was generic. Nothing personal. Cookie cutter, boilerplate, etc.
I took it as SPAM and the last thing I am going to do is reply back to a SPAMMER and confirm that my e-mail is real.
Most all of my HN submissions are my thoughts and opinions. Nothing really technical. You say that you did read my submissions before contacting me.
Specifically tell me what about my submissions caused you to e-mail me?
In this case, I was rather wrong :) well hell, can't win 'em all.