Tell HN: Yet Another Round of Zendesk Spam

11 points by Philpax 5mo ago ↗ HN

They're back at it again after last week (https://news.ycombinator.com/item?id=46890418).

3 comments

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tokyobreakfast 5mo ago ↗

How are they not on every blacklist by now?

mkeeter 5mo ago ↗

I have received 168 support ticket emails in the past 30 mins, and Gmail has not yet learned to flag them as spam.

This is an absolute clown show.

Edit: whoops, this was incorrect! I had received over 1,000 Zendesk emails, 168 of which made it into my inbox.

Volundr 5mo ago ↗

I'm up to several hundred. How is Zendesk this bad at email? Basic anti-abuse should be able to prevent this kind of flood. Simple rate limiting. God damn. For now I'm dropping everything with a Zendesk header. God help any non technical user whose a target.