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Over my years working, I've never seen such a popular service with such a rainbow colored status page and frequent outages.

We know Anthropic is dogfooding claude for all its worth, and clearly they are working with a widespread set of issues.

Is this going to be the new normal, or is it simply clear it's not working well based on past measurements?

Stability? No. Availability.

Huge difference for any customer foolish enough to rely on it.

The unreliable service is why I opted for Google over Anthropic 16 months ago. Seems it was a good choice.

fwiw, you can get the same Claude models, for the same price, served up by Google in VertexAI