Whoops, Websites Realize That Killing Their Comment Sections Was a Mistake (techdirt.com)

I preferred the linked essay, which is the source of this idea: https://newpublic.substack.com/p/why-newsrooms-are-taking-co...

The real lesson here - moderation is a necessity for civil discourse on anonymous or semi-anonymous mediums of communication.

There has to be a culture in place, and a guardrail in place to enforce that culture.

Lots more thoughts there, but I think that's the core of it.