[–] utkarsh_apoorva 2mo ago ↗ Harness designs assume "high-agency users". This is either bad design, or arrogance, or both.I know the problem, because we built one for low agency users, in rural India, for financial inclusion.Usability is a problem the AI-discourse is ignoring at its own peril.
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[ 3.3 ms ] story [ 10.3 ms ] threadI know the problem, because we built one for low agency users, in rural India, for financial inclusion.
Usability is a problem the AI-discourse is ignoring at its own peril.