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Ask HN: Is AI resulting in net revenue gain for non-tech companies?

10 points by jusonchan81 ↗ HN
Is AI increasing sales or improving overall outlook for companies using it heavily? Not referring to just coding use cases but overall earnings/revenue improving due to added benefits from direct or indirect AI usage.

5 comments

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kypro
Maybe not revenue gains, but it's cost saving for sure.

You don't really need many customer service workers anymore for example.

scorpioxy
From what I'm being told, it is being used for cost cutting which would make the numbers look better in the short term. But otherwise it is still being imposed by upper management to use it for something, anything really, but without elaborating on how or why.

Whether that cost cutting is beneficial for the business in the long term is another question. Context is Australia.

fiftyacorn
Im surprised we dont hear more about AI fails already - the odd db getting dropped but not much else